Rochdale-based UK broadband ISP Zen Internet has today announced that MS3 have become the latest alternative network to sign a wholesale partnership deal. The move means that Zen’s customers will soon be able to order packages via the new FTTP network and no doubt the altnet will also join their Fibre Hub (network aggregation platform for use by other ISPs).
The Fibre Hub already offered access to a Fibre-to-the-Premises (FTTP) based broadband footprint of over 20 million premises via infrastructure providers Openreach, CityFibre, ITS Technology, Freedom Fibre, Sky Business Wholesale and Trooli. But today’s agreement will further expand its reach for Zen’s partners and also provide greater access to their own retail base.
Hull-based alternative UK network operator MS3 has so far deployed their full fibre broadband network across 234,000 premises (212,500 RFS) in the North of England – mostly around the Hull (East Yorkshire) and Lincolnshire regions – and recently announced connecting their 20,000th customer to the network, which is offered via several partner ISPs; now including Zen Internet.
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Zen Internet hasn’t yet revealed any details of the broadband packages or prices they’ll be offering to customers on the new network, which won’t be known until they go live during early 2026. Zen’s implementation of new altnets often occurs gradually and in phases, rather than all at once, so after they go live it may still take a bit longer for everything to be fully integrated.
Credits to Thinkbroadband for spotting this development. In addition, Zen Internet said they expected to sign another alternative network to their platform in November 2025.
UPDATE 12:08pm
The official press release has now dropped into our inbox.
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Richard Tang, Founder and CEO of Zen Internet, said:
“At Zen we want to give customers and partners the widest possible choice of full fibre networks, wherever they are in the UK. Partnering with MS3 is another major step towards that goal and it will now be full steam ahead to get the network and systems integrated. Its strong regional presence, commitment to customer service and community values makes MS3 a natural fit for Zen. Together, we’ll give people and businesses in Hull, North Lincolnshire and East Yorkshire a real alternative – great service, fair prices and future-proof connectivity.”
Guy Miller, CEO of MS3 Networks, said:
“Zen is a partner we’ve admired for a long time. It’s an amazing brand with such great history with a retail route, as well as a successful channel model. Its reputation for excellent service and its B Corp commitment aligns perfectly with our own values. By joining forces, we’re making it easier for customers who have previously been under served to access the high-quality fibre services they deserve, with a focus on simplicity, value and reliability.”
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Hopefully Zen’s next partnership announcement will be with OFNL
I’m impressed. This must have taken a good amount of prep to get off the ground.
Why? They already had a partnership with PXC?
I would have thought it would be Netomnia, but going by the new website they just selling to businesses
Excellent news.
maybe zen can get some clarification on when ms3 will introduce 2.5gbit as a package – they’ve been saying its ‘on the roadmap’ for 2+ years now
I’ve also been chasing this question for the past 2+ years. for a network that made a massive deal of going with XGS PON vs GPON they are propa dragging their feet on actually taking advantage of it.
I agree it has been a bit longer than we’d like. It is testing and working on the network and the network and ONTs have been ready for it since day 1.
We need to do some software dev to make it as seamless as all other products as a wholesaler and need to agree the wholesale price (we put in very long contracts to ISPs to give them certainty) and want to make sure we get the best balance between value vs volume. The market hasn’t settled on this point yet.
I would hope we would have this fully in market post-customer testing in Q1 next year.
Hopefully Zen get a deal with Community Fibre.