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ISP TalkTalk UK Trial New Huawei HG523a Firmware to Fix Router Lock-up

Thursday, June 27th, 2013 (1:26 am) - Score 11,835
talktalk uk router

Customers of broadband provider TalkTalk, specifically those that use one of the ISPs Huawei HG523a based router modems, can now take part in a new firmware trial that offers several improvements and a fix for the intermittent “lock-up” issues that some have suffered.

Owners of the HG523a can sign-up for the two week trial HERE and the firmware update itself will then be delivered via the routers Remote Management feature (make sure this is enabled in order to participate).

TalkTalks Huawei HG523a Beta Firmware

• Fix for intermittent ‘lock-up’ issues
• Improvement to Wireless connection stability
• Multiple TR-069 (Remote Management) improvements to help TalkTalk proactively identify faults in the home
• Change to show the Summary page when logging into the GUI and a valid internet connection is identified instead of the Connection page
• Improvements to Router GUI Diagnostic Screen and error messages
• Auto Reboot Feature to reboot if the device is low on memory
• Flexiport feature to allow swapping LAN ports when watching TalkTalk TV
• Security Improvements

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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4 Responses
  1. Avatar Roberto

    Ironically Talk Talks router of the big 3 FTTC suppliers (IE BT, Sky and Talk Talk) gear is actually hands down the best feature wise.

    At least i assume it is. I have used a HG523 router, though not a Talk Talk supplied one and its interface is far more feature rich than the others with options for QoS, IGMP, SNTP, DDNS and lots more.

    Of the big 3 it is the closest to a decent off the shelf router. Skys router is like owning a breeze block and BTs home hub configuration wise is so sparse you can basically do nothing with it except plug in equipment.

    If Talk Talk do not lockdown their routers like the other 2 (i have no idea if they do) it would actually still be decent gear if you changed supplier compared to what others suppliers give users.

    Quite ironic as of the big ISPs Talk Talk are the worst to deal with as a customer. A shame really.

    • Avatar Zed

      You must be joking this router is totally useless, Wifi signal is so weak it will drop speed in the same room!!! (compared wit BT Homehub). Two rooms further it’s down to 4mbps and it disconnects frequently. It even doesn’t have external antenna

  2. Avatar Mike

    I have been unable to connect my HP Air printer to my original Talk Talk supplied DSL 2680 router, despite spending almost an hour on the (0840) telephone numbers to the various support bases, eventually I reached the Phillappines (well that’s where they said they were).
    I have now received a new Huawei HG523a router which the Talk Talk head techie ‘hope’ would fix the problem.

    Certainly the basic customer support was almost useless and I was cut of several times from their end, however when I used the support number on my telephone bill the response was far better and getting through to someone who really knew what he was talking about was quite straightforward.
    Now to boot up this new router and see if it solves the problem?

  3. Avatar Gui4net

    I hate this router HG523a it sucks internet is so slow don’t get it

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