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At800 Name UK Areas Most At Risk of TV Loss Due to 4G Mobile Launch

Wednesday, July 3rd, 2013 (1:42 pm) - Score 19,375

at800.tv has recently published an indicative list of areas in the United Kingdom, which are potentially at risk of losing their Digital Terrestrial TV (DTTV) services when the new generation of superfast 4G based Mobile Broadband services begin to go live in the 800MHz band over the coming weeks or months.

The group, which was setup with £180m from Mobile Network Operators (MNO) to help support homes that are most at risk of disruption and where terrestrial TV services are used as the “primary viewing” method (i.e. not cable or satellite TV), has recently been conducting a large number of trials to assess the problem.

However the trials have so far enabled at800.tv to predict that only 90,000 homes across the United Kingdom could suffer problems when the 800MHz based 4G services go live (here), which is significantly less than the original prediction of 900,000 (about 1% of UK households).

The latest list thus reflects the Freeview mast areas that are most at risk of such disruption, although it warns that only a small number of homes within each area might actually be affected. Anybody that DOES NOT live near any of the cities, towns or other listed areas shouldn’t worry as at800.tv said that “4G at 800 MHz is not able to disrupt your television signal“.

UK Mast Areas at Risk of Freeview Disruption

• London and areas around the M25, including Slough, St Albans, Guildford (plus some parts of south east London)
• Birmingham
• Brighton
• Bristol
• Coventry
• Edinburgh
• Glasgow and Paisley
• Leeds and Bradford
• Leicester
• Manchester
• Merseyside
• Newbury
• Newcastle upon Tyne
• Nottingham
• Sheffield
• Areas and towns in Surrey, West Sussex, East Sussex and Kent
• York

At present only a tiny number of areas are testing the 800MHz based service (it hasn’t officially gone live yet). But once it does go live then anybody whom feels that their TV service has been directly disrupted are advised to contact at800.tv – https://at800.tv/contact/ . In some cases people may need to install a special filter to tackle the problem and at800.tv can supply those.

Leave a Comment
12 Responses
  1. sheffieldowl says:

    We live in Sheffield and received one of those filters and a booklet last week.Our main tv is Sky but the set in our bedroom could be affected,we shall see.

  2. Kyle says:

    That is one hell of a list and covers mostly dense, urban regions. Could this whole initiative have been dumbed down a bit too much? From the quantity of regions, it seems like it may be a much bigger issue than first anticipated although we still seem to have no concrete information.

  3. paula mclaren says:

    I,ve had severe disruption to t.v for 3months in Blackpool,could this be due to 4 G

    1. Mark Jackson says:

      Probably something else until the main networks go live.

  4. Carole Moore says:

    Will this special filter cost us cos if it does I don’t think this is fair!! I’m quite happy with the tv service I receive at present and it it’s distupted because of this then you should put that right at no cost to us!

  5. ed says:

    My friend has had disruption on her t v and lost channels despite retuning frequently she lives in the coastal area of Newcastle upon tyne is this due to 4g?

    1. DAVID BREAME says:

      This is all b/s. I’ve lost all free-view channels in Swindon. All they have to do is say its not their fault, how can I prove any difference? Why are they allowed to install a system that will affect thousands of people through no fault of their own? Who licenced them? Instead of sending a warning note, would it not had been better to send the actual filter? They say its not going to affect to many users, whose doing the counting?

  6. Don smith says:

    Is there a contact phone number I can obtain

  7. Frederick Hurrell says:

    I have a static caravan in the coast in East Sussex and have been experiencing intermittent VERY POOR reception (complete loss of picture etc.) since the summer. Other owners on the site have experienced the same. I am just 4Km from the Newhaven transmitter and have clear line of sight of it. Signal strength is normally up around the 90-100% mark then we lose the channel (especially the HD ones) and the error bit rate goes through the roof. It is clearly interference but upon reporting it to AT800 they just give their standard reply “it’s not us” they won’t have it any other way. Apparently AT800 are given a list of what they are told by the mobile operators are affected postcodes and if you’re not on it they won’t lift a finger. We are in an area where transmissions are taking place but our post code isn’t on their list.

    So it’s really no surprise that their estimation of affected viewers is so low – they simply ignore any reports that don’t agree with their list.

  8. geoff foy says:

    recently getting sound problems on freeview.then get info posted about at800 causing them.coincidence? dont think so! they should never have been allowed to launch a weapon of mass disruption!!! GF.

  9. alan pearce says:

    Why the heck should we pay for extra filters for our television’s when it is
    your company who will be disrupting them? most households have multiple television’s in the house these days so why should the general public pay for
    a device to fix our reception when it is your company who will be spoiling
    our reception in the first place? You don’t buy a car with only one tyre only to
    be told you will have to supply the other three yourself!!!I am sure I will not
    be the only one annoyed by this bombshell.



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