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ISP Aquiss Reintroduces FREE UK FTTC Fibre Broadband Installations

Friday, April 11th, 2014 (1:31 pm) - Score 1,267
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Shropshire-based Internet provider Aquiss has reintroduced the offer of a free installation or migration alongside their superfast unlimited “fibre broadband” (FTTC) packages, which will save new customers up to £96 inc. VAT off the normal retail price. But there’s more.

In addition, customers who also take their phone (line rental) service from Aquiss will receive a £20.00 account credit. Prices for the related products tend to start quite high at £36 per month for a 38Mbps download speed (2Mbps upload) with unlimited usage and a 12 month contract.

A static IP address and IPv6 allocation are also included, not to mention email and a related security package.

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13 Responses
  1. Avatar DTMark says:

    Nice one Martin – hope it goes well for you.

    Prices might well be perhaps higher than some, but reports of Aquiss’s service appear universally good.

  2. Avatar Captain Cretin says:

    Bummer, reintroduced a few weeks after I paid for mine 🙁

    Still the service has been 1st class so far, so I will let them off.

  3. Avatar timeless says:

    if the price matched what l pay now ld move back in a heartbeat.

    1. @timeless We are really not prepared to cut corners with our quality for the sake of getting large volumes of bums on seats.

      Customers demand high quality, which as a past customer you will know we work very hard to aim for, but this comes with a price tag.

      Our mission statement is maintain our rankings at the top of ISP Listings.

    2. Avatar DTMark says:

      I think that defining a USP and holding it as sacrosanct will be pivotal in the coming years.

  4. @four_eyes We clearly have years of experience of not knowing our target market or maybe, more “obvious” you don’t 😉

  5. Avatar FibreFred says:

    These prices look realistic to me, it’s the other big providers that sell dirt cheap , bargain basement like talktalk, no comparison

  6. Avatar BT Investor says:

    I personally don’t see the point of overpaying for broadband with providers like Aquiss and Zen. The things that really slow your connection down or knock it offline are beyond their control anyway – exchange issues or contention. I”m very happy with my unmetered 76mb BT Infinity connection at £23 per month.

    I suppose the one value-add you might get is quality support that is UK based. I absolutely hate having to deal with BT’s outsourced support in India, even though it’s very good for controlling costs of the business from an investor standpoint. When something goes wrong with my broadband, I dread having to call support.

    1. Avatar Kits says:

      This is where we differ I personally like the more personal touch of being able to talk to people who know and understand the ADSL networks plus follow the fault through to its completion. The fact they do also return calls when they say they will do not read from scripts but actually know what they are doing. As for problems well I have had FTTC since last year and twice BT have said there was nothing wrong when Aquiss investigated further it was the VP contention and I was moved onto a new VP my speeds returned. Had I been with BT-retail that would have been left on the busy VP.
      I tend to think BT now pay too much money in wages to staff in higher level jobs even if they fail, yes I do also have BT shares which I have had for years.

  7. Avatar doofy says:

    price is kinda overly priced especially if they class 20meg as fibre

    1. @doofy

      The average sync of our FTTc (hybrid fibre) customers is 65Mbps, which is a realistic speed well in excess of the ASA ruling of 10% of our client base.

      I’m not really sure why you mention “if they” bit regarding 20Mbps?

    2. Avatar doofy says:

      apparently round our Bronx of a country we can only get upto 20mbps and they class this as fibre where adsl we was getting upto 16meg so suppose to be 4 times faster with there logo superfast its a load of tosh in my eyes .

    3. @doofy

      I presume when you say “they class”, your referring to BT Openreach and not Aquiss.

      Maybe you should be considering FTTPoD when it arrives 😉

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