Home
 » ISP News » 
Sponsored

Virgin Media Blame EE for Slow UK Mobile Internet Speed and SIM Fail

Monday, September 15th, 2014 (9:55 am) - Score 7,697

Customer of Virgin Media’s mobile division (Virgin Mobile) have, over the past couple of weeks, apparently been sent defective SIM cards that resulted in slow Internet (Mobile Broadband) speeds and or a complete loss of related connectivity. Existing customers are also experiencing problems with data performance.

A report on The Register states that the problem, which appears to affect new customers, was first raised earlier this month via the operators community forum (here) and other topics concerning the same issue have also been started. In addition, some of Virgin Mobile’s existing 3G customers are also suffering from Internet performance woes (here) and that problem has been going on since around mid-August 2014.

A Virgin Mobile Spokesperson said:

“Unfortunately there is a problem at one of EE’s data centres. We are working with our network partner to ensure this is resolved as quickly as possible.”

The Virgin Mobile service is supplied by EE as part of a Virtual Mobile Network Operator (VMNO) arrangement, although customers report that the speed issues do not appear to affect EE’s own service. Meanwhile EE are apparently still working on a statement.

Share with Twitter
Share with Linkedin
Share with Facebook
Share with Reddit
Share with Pinterest
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
5 Responses

Comments are closed.

Comments RSS Feed

Javascript must be enabled to post (most browsers do this automatically)

Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.

Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.

NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.

NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Cheapest Ultrafast ISPs
  • Gigaclear £17.00
    Speed: 200Mbps, Unlimited
    Gift: None
  • Community Fibre £17.99
    Speed: 150Mbps, Unlimited
    Gift: None
  • Hyperoptic £22.00
    Speed: 158Mbps, Unlimited
    Gift: Promo code: BIGBANG
  • Vodafone £25.00
    Speed: 100Mbps, Unlimited
    Gift: None
  • Virgin Media £27.00
    Speed: 108Mbps, Unlimited
    Gift: None
Large Availability | View All
Cheapest Superfast ISPs
  • Hyperoptic £17.99
    Speed 33Mbps, Unlimited
    Gift: Promo code: BIGBANG
  • Shell Energy £20.99
    Speed 35Mbps, Unlimited
    Gift: None
  • NOW £22.00
    Speed 36Mbps, Unlimited
    Gift: None
  • Vodafone £22.00
    Speed 38Mbps, Unlimited
    Gift: None
  • Plusnet £22.99
    Speed 36Mbps, Unlimited
    Gift: £70 Reward Card
Large Availability | View All
The Top 20 Category Tags
  1. FTTP (4222)
  2. BT (3184)
  3. Politics (2154)
  4. Building Digital UK (2043)
  5. Openreach (1999)
  6. FTTC (1931)
  7. Business (1872)
  8. Mobile Broadband (1632)
  9. Statistics (1525)
  10. 4G (1400)
  11. FTTH (1372)
  12. Virgin Media (1302)
  13. Ofcom Regulation (1253)
  14. Fibre Optic (1247)
  15. Wireless Internet (1246)
  16. Vodafone (940)
  17. 5G (926)
  18. EE (922)
  19. TalkTalk (832)
  20. Sky Broadband (796)
Promotion
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact