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Ofcom Publishes Final UK vs EU Broadband Scorecard Results for 2014

Thursday, February 5th, 2015 (11:29 am) - Score 1,558

The national telecoms regulator has today published the final version of their latest European Broadband Scorecard, which is designed to show how the United Kingdom compares with Europe’s other countries in terms of our progress towards the Government’s ambition that we should have the “fastest broadband of any major European country by 2015“.

As a reminder the Government originally said that they wanted us to have “the best superfast broadband network in Europe by 2015“. But in 2012 this was watered down (here) by the former Culture Secretary, Jeremy Hunt, who instead said that he wanted the country to have the “fastest broadband of any major European country by 2015” (i.e. comparing us against France, Germany, Italy and Spain [EU5] rather than the whole of Europe).

Avid readers will note that Ofcom first published this report in December 2014 (here) and at the time we pointed to how a big chunk of its data appeared to be out of date (e.g. the statistics for broadband penetration, usage and take-up). At the time the regulator said they intended to issue an update in 2015 and today they’ve done exactly that (here).

Since this is just an update, and one that doesn’t change most of the results from our first report, then we’ll only post the latest score sheet because this reflects the relevant changes as a simple summary. The information related to broadband technology coverage, prices and service speeds is largely unchanged.

ofcom uk vs eu broadband scorecard 2014 - feb 2015 update

As a quick example of the differences, the UK score for “fixed broadband connections per 100 households” was 83 before Christmas and the update has now been adjusted to 82 (our EU5 ranking for this has thus gone from 1 to 2). All of the bottom rows starting “Percentage of individuals..” have also been updated.

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Mark Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
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11 Responses
  1. Avatar Kits says:

    Since BT know how to fiddle download speeds on products like FTTC then time OFCOM also took into account upload speeds to lose 8Mbps upload between your ISP speedtest and BTs tap 3 is very poor they cap upload to 2Mbps to increase download to try and stop the performance failing.

    Proof being gathered.

    1. Avatar Steve Jones says:

      I’m having just a little trouble parsing this. However, if the complaint is that BT are capping upload to 2 mbps to maximise download, then that’s clearly not true or it would show up in the stats for this site. My download/upload comes in at about 54/10mbps.

      However, I believe TalkTalk have a 40/2 service, so maybe that’s the issue (nothing to do with BT/Openreach though; that’s a decision TalkTalk have made).

    2. Avatar MikeW says:

      Not that capping upstream would have any impact on downstream. They use totally separate frequencies that can’t be reallocated willy-nilly.

  2. Avatar Kits says:

    I have a FTTC 80/20 when performance is low I can do tap1 upload can be around 8 to 10Mbps go straight to tap3 login on BT network still fails but upload has dropped to 2Mbps or lower and download has increased, I am building up evidence of this to submit to OFCOM. I am not with talktalk wouldn’t touch them with a barge pole..

    1. Avatar Ignitionnet says:

      There is no benefit to BT in rate limiting upload. There are no issues with upload capacity on the BT Wholesale network.

      TAP 3 uses most of the same network as TAP 1.

      BT cannot swap upstream and downstream around without a VDSL modem sync, and do not do so as it would cause a lot of issues.

      If you insist on making a complaint I strongly suggest you ask someone who has some technical nous to look at it first. The issue is perhaps related to the BT Wholesale test server but is nothing at all to do with normal operation.

      Incidentally Ofcom don’t take single customer complaints and I haven’t seen any other reports of this, which makes me think it’s a simple issue between you and whatever server you are reaching via the TAP 3 test.

      Lastly – don’t you have an ISP that are a BT Wholesale customer who can raise this issue to BT Wholesale? Have your ISP done anything? Ofcom are an escalation point, not a first port of call and, frankly, this complaint is a waste of taxpayer’s money. What you are accusing BT of is simply technically impossible.

    2. Avatar No Clue says:

      They have according to various places on the net been limiting uploads to 2Mb especially in and around London.

  3. Avatar Kits says:

    Yes my ISP has but BT keep saying there is no problem right after the fault is raised the performance increases and they say I am not on a busy VP. Give it a week or so I get an admin reboot and sync drops.

    At present monitoring this problem with regular speedtests all tap 1 have between 5 Mbps and 14 Mbps all tap3 have 2 Mbps or below.

    1. Avatar No Clue says:

      Perhaps set up a post on your forum asking if others are having the same issues if you have not already kits.

  4. Avatar Neil J. McRae says:

    No Clue (sic),
    Can you post a link to the various places on the net please , or just one of them? 😀


    1. Avatar No Clue says:

      Id rather not waste my time reporting things to you as you have already demonstrated here when genuine issues with BTs network are reported you would sooner deny them and insult the person that brings the issues to your attention. Much like you did with Adrian Kennard and AAISP
      Ill refer you back to this news item…

      and my reply which still stands to you now….

      If you are indeed the real “Chief Network Architect, Neil McRae” WHICH FRANKLY I DOUBT then you should already know about the issues with your network without others having to point them out and then be called stupid…

      I trust you will be investigating them rather than wasting more time here with pointless questions.

  5. Avatar BT Infidelity says:

    Shocking BT staff spoke to AAISP in that manner.

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