UPDATE UK ISP TalkTalk Suffering More Unexplained Website Woes

Once again websites and email services that belong to broadband ISP TalkTalk appear to be suffering from further disruption today and have been up and down like a yo-yo, although so far the provider hasn’t provided much of an explanation for the problems.

As per usual the default message being presented to those who attempt to visit the ISP’s website is one that questionably states, “Our website is currently unavailable while we make some improvements.” Except generally speaking most major ISPs will not intentionally take their primary site off-line during the main daytime period (better to do it late at night / early morning).

Apparently the websites being affected by TalkTalk’s latest bout of instability are talktalk.co.uk, talktalk webmail (email), sales.talktalk.co.uk and help2.talktalk.co.uk. The provider seems to have suffered from a number of such woes since last year’s devastating cyber-attack.

TalkTalk’s Official Service Status Update

We’d like to apologies for any inconvenience during this time and suggest you try again later. In the meantime if you do need to contact TalkTalk urgently to report a fault or make changes to your account you can contact us on the following number.

Furthermore it’s clear from their Facebook page and, to a lesser extent, Twitter stream that some subscribers are beginning to lose patience. Mind you website faults do occur from time to time and hopefully TalkTalk will issue a more informative update in the future.

UPDATE 15th June 2016 (11:04am)

According to TalkTalk the problems were caused by a flash flood in the Midlands, which at least confirms that it’s not due to “improvements” as their public website claimed.

A TalkTalk Spokesperson told ISPreview.co.uk:

“After the flash floods in the Midlands that led to some service disruption yesterday afternoon, we were able to bring the affected systems back online overnight.

This means that all areas on our website are now accessible and email service should also be back up and running, although it might take a few hours for the backlog to clear.”