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SSE Remove Fixed Term Broadband Contracts and Drop Monthly Prices by £5

Tuesday, August 29th, 2017 (8:35 am) - Score 2,009

Customers with an existing SSE (Southern Electric) energy account may be pleased to learn that they can now benefit from a £5 discount on the monthly rental of the operator’s various broadband and phone bundles. On top of that they’ve also removed fixed term contracts!

Sadly this also means that non-SSE Energy customers will pay a £5 per month surcharge on their Phone and Broadband package, as well as a one off initial £50 connection fee (existing SSE customers don’t have to pay this). On the other hand the provider does at least “guarantee” that their “prices will be fixed for three years … so customers don’t have to worry about them going up.

Otherwise all of the three related bundles include an unlimited usage allowance (note: the Fair Usage Policy includes Traffic Management, which is fairly vague but will probably hit P2P use), a free wireless router and line rental. At this point the eagle eyed will notice that SSE’s package refresh has also dropped free evening and weekend calls in favour of standard /payg call charges (note: you can still add Anytime calls, albeit at extra cost).

SSE Everyday Broadband
* Download speeds of up to 17Mbps

PRICE: £21 per month (£26 non-SSE Energy customers)

SSE Superfast Fibre Broadband
* Download speeds of up to 38Mbps

PRICE: £28 per month (£33 non-SSE Energy customers)

SSE Ultrafast Fibre Broadband
* Download speeds of up to 76Mbps

PRICE: £35 per month (£40 non-SSE Energy customers)

In fairness the price for non-SSE Energy customers is still reasonably competitive, although it’s not quite enough to beat the likes of TalkTalk, Vodafone, Plusnet and First Utility etc. Mind you the latter all have lengthy contract terms and SSE does not, which makes a big difference.

However there is one exception to the no fixed term contracts pledge. If you wish to leave SSE for your Broadband within 12 months of your start date, then they will send you a pre-paid postage envelope for the return of your router. Should you not return your router within 30 working days of receiving the pre-paid envelope then an equipment charge of £54 will be added to your account (a lot of ISPs request the old router back when you leave within the first year but experiences do vary).

NOTE: If customers don’t have a phone line then they’ll need to pay a ‘New line provision’ charge of £60, which is fairly normal.

Leave a Comment
1 Response
  1. Rollers says:

    I am happy to see the “no increases for a set term” coming back. I hate all the mid contract rises that the main players are slipping in. To me, if it says £25 for two years then it should remain at that, not £25 plus whatever inflation is. That way the operators would retain many more customers for the duration.
    I have changed several times over the last few years due to these unnecessary rises. I wish my income had gone up by 3.7% in the last year. Unfortunately its 1% in the last 5

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