UK ISP Uno Discounts FTTC Fibre Pro Superfast Broadband Packages
Internet provider uno (uno Comms Ltd) has reduced the monthly price of their ‘up to’ 76Mbps FTTC “Fibre Pro” unmetered broadband packages and removed the activation or migration fees for any orders made before the end of January 2018.
New customers would normally be charged a one-off fee of £64.8 inc. VAT for FTTC (VDSL2) activation or £13.20 inc. VAT for a migration but both are now free. Similarly the monthly price of their ‘up to’ 38Mbps (9.5MBps upload) “Fibre Pro” and ‘up to’ 76Mbps (19.5Mbps upload) “Fibre+ Pro” broadband service has been reduce to £26.39 inc. VAT and £31.19 inc. VAT per month respectively on a 12 month contract.
Take note that the above price excludes the cost of phone line rental, although this can be added for an extra £11.99 per month with a £10.80 one-off transfer charge from your current provider. The Fibre Pro packages typically come with a Static IP address and 250MB of shared email and webspace, as well as the usual 12 month contract term and unmetered usage.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, Google+, Facebook and Linkedin.
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If you can get them..
Indeed Jason, Uno/Xilo use their own “special” (=broken) brand of xDSL checker which bears no resemblance to OR/BT’s checker. For example, all well known ISPs are able to supply me with an OR based FTTC service yet Uno say “computer says no”. When I queried why, they basically said “tough titties there’s diddly squat we can do”. They really don’t care turning away potential customers as this is a commonly reported issue with Uno.
Just tried it myself – same result as you guys
My guess would be that they do not have a “national” network,instead only (a few) targeted exchanges, but just don’t want to admit it publicly.
Or they have a really stupid and broken reseller package – In any case there initial incompetence says it all. For me it says I’ve just had a line installed so can’t have service.. Had the line 25 years.. Ho hum
I’ve been with a Xilo/Uno for several years now on their (BT) Fibre product, and (at least for me), the line is actually supplied by Daisygroup, so probably it depends whether Daisy has a POP where you are.
Have been generally satisfied, but please note that Uno does NOT provide native IPv6, so I’d recommend looking elsewhere for the time being (e.g. Cix for example).
Oh god, Daisy is the worst, for the prices they charge I would expect better than someone considered worse than Talk Talk Retail.
Also with Uno/Xilo for the last 5 years, 3 years on FTTC and before that on ADSL both via Daisy and can’t fault them, 2 issues in all that time, one a while ago being a major outage affecting many with slow service over a few hours where I was automatically refunded half of the month, and another small blip recently for an hour which was a TalkTalk related issue very local to my area. Never see any congestion or slow downs. Before Uno I was with PlusNet and BeThere who clocked up many more issues and problems.
I can’t fault Uno’s Talk Surf service, which I’m coming up to 3 years on, however I strongly object to having to pay a cease fee when upgrading to Fibre+ Pro, and having to re-buy a new /29 to replace the one I have. Like TTT, I’m also concerned that there haven’t been any material progress updates on IPv6 since 2015!
If you are on the Daisy network then they are looking to phase in IPv6 next year (2018) apparently.