Another day, another discount for UK ISP Plusnet. This time they’ve introduced a new offer that cuts the price of their ‘up to’ 76Mbps FTTC “Unlimited Fibre Extra” broadband and phone package to £29.99 a month for 18 months (£38.98 thereafter) with free activation. Available until 6th March 2018.
Subscribers can expect to receive an included wireless router, phone line rental, parental controls (network-level filtering) and UK-based customer support. A number of UK calling add-ons are also available (e.g. anytime calls), albeit at extra cost, and if you need a new phone line installed at your property there’s a £49.99 one-off installation charge.
Unlimited (up to 17Mbps)
Price: £19.99 per month for 18 months (£28.98 thereafter)Unlimited Fibre (up to 38Mbps)
Price: £24.99 per month for 18 months (£33.98 thereafter)Unlimited Fibre Extra (up to 76Mbps)
Price: £29.99 per month for 18 months (£38.98 thereafter)
As usual the catch with Plusnet is that these prices are only available to those living within their “low cost area,” which reflects the vast majority of UK premises. Typically people who live outside of this (includes many remote rural communities) may find that they have to pay several pounds more.
As always, the headline Plusnet prices are only for “low cost areas”, although they don’t mention that on their website until you check your line and discover the price is a lot higher than that advertised (they do say “from” on their price).
In fairness they do, but you need to scroll to the bottom of their product page and expand the legal / offer terms.
Out of interest why does it cost more if you’re on a Market 1 exchange? It’s not as if Plusnet install their own equipment in other exchanges.
It was under Oftel (prior to OFCOM), I believe, that different pricing was forced on Openreach so in “competition” areas (Market 2/3) an ISP paying BT Whilesale charges for line and data through the BT network could better compete with the LLU services (Sky, TalkTalk, etc) which installed their own equipment at the exchange and then didn’t have to pay Openreach for the data transfers back to their own network.
So blame Openreach as they control the charges for anyone using their equipment. PlusNet is the only ISP which makes a distinction (ie passes on the reduction in cost for Market 2/3) which is why it can have “headline” rates that compete with EE, Sky, TT.
I suppose other ISPs could pass on the reduced costs to customers, but choose not to, and with smaller numbers of customers, perhaps this “profit” on less rural dwellers allows smaller ISPs to stay in business.
That makes sense. Thanks for the explanation.
I was wondering if existing customers could join and upgrade to this offer from the current 17mb without penalty? Tried to contact chat but they were close and it seems the only other option is to ring them….whatever happened to good old email ? lol