Little Known UK Web Host and Broadband ISP Hotchilli to Close

Little known UK ISP Hotchilli, which offered a mix of website hosting and some very out-of-date ‘up to’ 8Mbps ADSLMax based copper broadband packages, has finally kicked the bucket and will discontinue the services it provides on 30th March 2018.

The ISP hasn’t really done anything noticeable in the broadband market since they launched their ADSL packages some years ago and since then they’ve failed to keep pace with modern changes, which means that most of you probably won’t have any idea who they are (despite them having been around since the early years). The following statement has been posted on their website (as spotted by The Register).

Service Statement

Dear Customer,

At Hotchilli, we have always strived to bring our customers the best range of product and service offerings whilst endeavouring to provide value and the quality of service customers expect to receive. Part of ensuring we are able to provide this value involves comparing our service offerings and pricing against other service providers.

Following our most recent review, the results have unfortunately shown we have fallen behind our competitors. This has resulted in an in-depth look at our costs, service pricing and the investment required to maintain and indeed enhance the high level of customer service and range of offerings we believe our customers are looking for.

It is only following this most recent review that we have arrived at the very difficult decision to inform our customers of our intention to discontinue the services we provide.

We are therefore sorry to notify you that we will discontinue the services we provide you on 30/03/18.

We will of course be happy to assist you migrate any services you take from us to another service provider where possible. We deeply regret notifying you of these intentions and would like to thank you sincerely for your custom.

Yours faithfully

Stephen Rees
Services Director

The closure will also impact Hotchilli’s resellers, such as ADSL4Less.