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Multi Room TV Trial Gets Underway at UK Broadband ISP TalkTalk UPDATE

Monday, February 19th, 2018 (8:30 am) - Score 8,503

Broadband customers who signed-up last year to trial TalkTalk’s new YouView (IPTV) based Multi-Room TV service are finally starting to receive their kit. The ISP is aiming to launch the service commercially during early 2018 (most likely around late March or April).

The ISP first demonstrated the upgrade in November 2017, which essentially consisted of a second set-top-box (i.e. possibly like the TV Plus box with an internal hard disk) and the multi-room service itself is then sold as part of an optional ‘Boost‘ for an additional fee (after the trial we believe this will cost an extra £4 per month but that is not finalised). At launch TalkTalk are only expected to support a maximum of two boxes but this may expand in the future.

Customers who adopt the service will also need to be mindful of the fact that a single TalkTalk TV box currently requires a minimum broadband speed of 3Mbps (or 5Mbps for premium channels like Sky Sports / Cinema). Obviously if you expect a lot of multi-room use then that minimum should probably be doubled.

TalkTalk’s Nov 2017 Results Statement

“In H2 we expect to launch a multi-room proposition allowing us to address a new segment in the market, and a new multi-screen platform, which will offer consistent access to Video On Demand and linear content, complementing the YouView set top box experience.”

Last year’s update also mentioned a new multi-screen viewing feature, which will be added for existing TV subscribers but we don’t think that attracts an extra cost. This will work much like any other multi-screen service, although we don’t yet know if they’ll place a limit on the number of other devices that can view content via your account (most video streaming providers impose a limit to stop abuse).

UPDATE 20th Feb 2018

TalkTalk has clarified to us that the Multi-Room TV service will only be available to their “fibre broadband” (FTTC and FTTP) subscribers.

Leave a Comment
8 Responses
  1. Avatar Nimrod says:

    Off topic question: why no operators in UK include more movie channels than SKY and other fewer? They aren’t for free and the rate quality price is rubbish.

    1. Mark Jackson Mark Jackson says:

      Quite a lot of streaming providers have their own on-demand style movie content. As for live TV or streamed live channels, it’s usually an issue of licensing and cost. I think very few could out-bid Sky in that area (it costs a lot of money to setup your own channels too) and so they usually just buy from them instead.

    2. Avatar Nimrod says:

      Thanks for the reply, should be nice to have the chance of install Dish network or DirectTv, I didn’t researched but seems almost impossible.

  2. Avatar John Addison says:

    I applied for this last year and typically I have heard nothing back from talk talk which doesn’t surprise me in the least

  3. Avatar Anonymous says:

    Hi there, I’m an engineer installing these services. From what ive been told, the multi-room offering doesn’t come with a plus box as stated in article. Second stb is an essentials/lite stb, no HDD. Whether talktalk offer this service to self install customers, I don’t know.

  4. Avatar CarlT says:

    I’m not sure a service like this one is really going to stand out in a pretty crowded market. At the very low end of TV services lives Freeview, at a price point that can’t be beaten.

    http://www.telegraph.co.uk/business/2018/02/08/talktalk-shares-tumble-profit-warning-200m-placing-fund-fibre/
    https://www.ft.com/content/ea9e65da-0ca4-11e8-8eb7-42f857ea9f09

  5. Avatar paul evans says:

    i have bt tv with ” extra box ” (multi room) and both work fine both have same channels ie. sport, hd, movies all for £5 extra and more than happy with it

  6. Avatar Malcolm Carbery says:

    Hi i was emailed on the 4/12/17 to see if i was interested in trailing multi room but i have heard nothing back,it also said that i would hear from talk talk very soon but i still have heard nothing,is it going to happen or not please can someone advise thank you.

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