UK ISP TalkTalk has this afternoon announced a joint agreement “not to proceed with the proposed sale” of their direct B2B business customers to The Daisy Group. The sudden announcement follows a tumultuous week for Daisy (here), which lost its CEO after a failed attempt to sell the business.
The deal (here), which was valued at £175m and included around 80,000 of TalkTalk’s SoHo, SME and large enterprise clients, was originally due to complete in late July 2018. As part of the agreement TalkTalk’s clients would have continued to be served by their network, albeit with the customers themselves being under the ownership of Daisy. Nevertheless this deal has today come to an abrupt halt.
TalkTalk’s Statement
TalkTalk and The Daisy Group have jointly agreed not to proceed with the proposed sale of TalkTalk’s direct B2B business, as announced on 24 May 2018.
TalkTalk will continue to manage all direct B2B business, providing uninterrupted services for customers. FY19 EBITDA guidance remains at the originally stated 15% year-on-year growth (FY18 £233m).
Daisy remains an important, long-term strategic partner for TalkTalk.
The move has had a negative impact on TalkTalk’s share price today, not least because the money they stood to secure could have helped to fund their ambitious £1.5bn project to deploy a new Gigabit capable Fibre-to-the-Home (FTTH/P) broadband network to 3 million UK premises (here).
Daisy took over Primus / Fuel broadband business customers and screwed it up. Changed the DSL logins without warning and support had long waits to speak to ineffective support people.
I never knew Daisy had been involved with Primus/ FB, but my line was moved to PO Telecomms which doubled my line rental (before I switched that to PN, and upgraded the broadband to PN’s FTTC offering – I have been with PN for years)…
I once looked at using Opal (TT business) for having a ‘private’ network to staff across the UK. Wonder if anyone else offers a similar facility…
(I wanted the remote users to come via HQ so as to monitor use of websites and block unwanted use such as Facebook, Twitter, YouTube, etc… no personal use via work connection was/is my intention).