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ISP Cerberus Networks Launch UK 1Gbps Openreach FTTP Packages

Wednesday, May 1st, 2019 (7:51 am) - Score 4,169

Business and consumer ISP Cerberus Networks has today become one of the very few UK internet providers to launch both a 500Mbps and 1Gbps broadband tier using Openreach’s (BT) premium Fibre-to-the-Premises (FTTP) products. On top of that they’ve also reduced the price of their hybrid fibre G.fast packages.

Openreach’s Gigabit capable “full fibre” tier, as well as their 500Mbps option, were first launched all the way back at the end of 2016 (here and here) but since then very few ISPs have introduced related products (e.g. Spectrum Internet but only in certain parts of the UK).

The extra demands of the service, as well as its initially high connection charge (£500 +vat), were often highlighted as obstacles to adoption. Likewise some parts of Openreach’s FTTP network were not yet able to support the new tiers. As a result of this most supporting ISPs have tended to only offer the more affordable 330Mbps FTTP tier as their top option for consumers and businesses.

Nevertheless Cerberus Networks has today introduced both of these tiers to their line-up of packages and they’re even offering the option of a “free activation” with a 24 month contract term (£48.00 inc. VAT activation with a 12 month term), although this is somewhat mitigated by the high rental charge.

Like it or not both of these tiers are still aimed more at small business users (although we’re using inc. VAT pricing below) and would struggle to compete with the 1Gbps pricing being offered to residential users by many rival alternative network ISPs (Hyperoptic, Cityfibre / Vodafone etc.). This is of course down more to Openreach’s wholesale charges than Cerberus.

Cerberus FTTP XL

Up to 500Mbps down
Up to 165Mbps up
1, 4 or 8 IPs
Unlimited usage (subject to AUP)
Free Zyxel VMG3925 Wireless Router
NetSTATS monitoring and alerting
£48.00 MyCloud Voucher

PRICE: £187.20 Monthly* with 12 Month Contract

* Pricing applies to Ofcom Market B exchanges and where an active BT PSTN phone line is installed at the premises. Non Market B exchanges are subject to a market A surcharge of £175.00 monthly and premises with no active BT PSTN line are subject to a surcharge of £9.00 monthly.

Cerberus FTTP Ultra

Up to 1Gbps down
Up to 220Mbps up
1, 4 or 8 IPs
Unlimited usage (subject to AUP)
Free Zyxel VMG3925 Wireless Router
NetSTATS monitoring and alerting
£48.00 MyCloud Voucher

PRICE: £259.20 Monthly* with 12 Month Contract

* Pricing applies to Ofcom Market B exchanges and where an active BT PSTN phone line is installed at the premises. Non Market B exchanges are subject to a market A surcharge of £325.00 monthly and premises with no active BT PSTN line are subject to a surcharge of £9.00 monthly.

Cerberus has also launched enhanced care packages for all Openreach-based broadband services. Cerberus Broadband Care offers ether a 7 or 20 clock hour fix for faults, elevated best efforts throughput and one third-party (Qube) engineer visit per month if required. This adds +£17.28 or +£19.98 respectively to your monthly rental.

Bob Hendy, Cerberus Networks’ Director, told ISPreview.co.uk:

“Since we started as a business in 2006, we have always led the way with technically innovative solutions. From being one of the first providers of 24Mbps ADSL2+, to bonded broadband, and now FTTP on Demand and 1Gbps FTTP, we have a proven track record of meeting customer demand for reliability, higher bandwidth and reduced costs.

The new 1Gbps and 500Mbps FTTP services, together with the new Cerberus Broadband Care bundles, finally offer a real alternative to Ethernet leased lines for modern businesses. This is a really exciting time for broadband customers looking to consolidate their moves to the cloud or to VoIP.”

In addition to new FTTP services, the ISP has also reduced the price of their G.fast broadband. The Cerberus G.fast Pro (up to 300Mbps down, 50Mbps up and with unlimited usage) is now £48 per month without line rental (£61.80 inc. line rental). You also get free activation with a 24 month contract, otherwise £124.80 (one-off) with a 12 month contract. If a new phone line is required, a £126.00 installation charge will apply.

Leave a Comment
15 Responses
  1. Avatar Cerberus says:

    Way too expensive. Madness for someone to pay for it.

    1. Avatar FibreFred says:

      Cheap for a business

    2. Avatar Jim Weir says:

      These prices look pretty competitive.

      Go and compare them to other FTTP business services and they are broadly in line
      ie Gigaclear 200 £170 inc VAT, Gigaclear 500 £341 inc VAT
      Hyperoptic 150Mbps £132 inc VAT ,1G £372

      These are not residential packages like Vodafone Gigafast (which is not available to businesses)

    3. Avatar MadMax says:

      Saves you pretending to get a quote from them again i guess.

    4. Avatar A_Builder says:

      You pay a bit more for proper support.

      We use Cerberus and they are worth the money for a properly supported stable connection that has good performance.

  2. Avatar Chris Hills says:

    Why on earth is there a surcharge for *not* having a phone line?

    1. Avatar Optimist says:

      Perhaps because of it saves having comply with the Ofcom requirement for corded phones to work during power outagse?

      Oddly enough, Ofcom don’t seem concerned that there is no requirement for DECT phones to work during a power outage. Go figure!

    2. Avatar Sarah says:

      Well virgin now do phone lines down the hub and state it won’t work in a power outage.

      This is great but again you need to be in an area to get it. The upfront costs where nothing really

    3. Avatar Neb says:

      @Optimist

      “Oddly enough, Ofcom don’t seem concerned that there is no requirement for DECT phones to work during a power outage. Go figure!”

      Where did you read that?

    4. Avatar Optimist says:

      @Neb

      Because Ofcom does not insist that DECT phones sold in the UK include a UPS.

  3. Avatar Digi says:

    This news are most of the time disappointing,i live at the edge of the city,but as they say we are in the city…Have enquire all known Isp and unknown ones,none of them are touching this part of the city.all i can get is the so called superfast b******t fiber (what a joke ) up to 76Mb. Across the street is Virgin Media and other 1GB providers ,none of them are allowed to start works for laying cable etc… So how can they state over the news we are bringing people full fast fibre at Amazing speed ,when the most consumers are left out and have to struggle with this crappy speed from year 2000 ?

    1. Avatar Trevor says:

      Are you saying 76 Mb/s is a “crappy speed” if someone can sync at the max 80/20 on FTTC?

    2. Avatar Fastman says:

      not sure if this is a serious post or not but I assume it is . suggest you don’t mention that speed to you some of the more rurual member of ISP review — you might not get a affirmative post (as you are circa 48 m/bps above the 30 /bps definition of superfast and 68 meg above the proposed USO

      unbelievable !!!!!! when im sure some service provider will see you an uncontended least line at 1gig if you reall want one 1!!!!! – only problems no is going to give it to you for free

    3. Avatar 125us says:

      Where did you live in 2000? The fastest broadband in the U.K. was Telewest’s, running at 512kbps. The vast majority of people were on 56kbps dialup.

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