ISP Plusnet Discounts UK Broadband and Phone for Black Friday
Low cost ISP Plusnet has become the latest provider to tweak their existing discounts a little lower ahead of the annual Black Friday and Cyber Monday sales event. The main bonus is an included offer of £75 cashback on every package and a slight reduction in monthly price over their prior promotions.
As usual new customers can expect to receive an included wireless router, phone line rental, parental controls (network-level filtering) and UK-based customer support. A number of UK calling add-ons are also available (e.g. anytime calls), albeit at extra cost, and if you need a new phone line installed at your property there’s a £49.99 one-off installation charge.
Otherwise Plusnet are currently offering free activation on all of their packages and the below discounts are expected to remain on offer until 2nd December 2019, which is a day before their recently announced price hikes are due to be introduced.
The ISP offers fixed price contracts, which means that once subscribed the price you pay should stay the same for the duration of your minimum contract term (excludes optional extras like call plans, call charge rates, set-up fees, TV, BTSport etc.).
Unlimited (10Mbps Average Download)
Price: £18.99 per month for 18 months (£29.98 thereafter)Unlimited Fibre (36Mbps Average Download)
Price: £22.99 per month for 18 months (£34.98 thereafter)Unlimited Fibre Extra (66Mbps Average Download)
Price: £26.99 per month for 18 months (£39.98 thereafter)
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
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For Fibre max + Landline anytime calls is £6 cheaper than Zen but you have to commit to 18 months over 12.
Sounds a good deal but what is the customer support like these days at plusnet ?
it’s LOL’ing bad
Having just signed up to them at the end of October and went live yesterday, i was a bit miffed seeing this….but their prices haven’t changed on the top tier? Hardly a deal.
Shockingly the line is slower than my old vodafone connection, but ill give it time to settle…!
Sadly I’m still locked in to a contract with Plusnet and desperate to escape.
They are ‘cheap’ but truly dire. Customer service is non existent, billing a work of total fiction, reliability about as bad as you could ever get, and they engender zero trust.
It’s a mind numbing totally draining experience to have to phone them, genuine faults with the line (like repeated noise on a voice call, inability to break dial tone and broadband dropping out or reduced to sub 1MBps) are always dismissed as being some fault with the customer and leaving it ‘a few days’ will fix it. The big holes that Openreach eventually have to dig to ‘fix’ things on a semi-temporary basis say otherwise. The ratsnest of joints in the grass verge a total joke.
Many Plusnet staff are also obnoxious, ignorant and insulting. Plus they don’t respect customer contact preferences.
My advice to anyone considering them. Don’t.