City focused full fibre (FTTP/B) broadband ISP Hyperoptic, which claims to cover well over 400,000 UK premises, will later this morning (after 10am) reduce some of their prices and also reintroduce a cheaper 30Mbps tier as their new entry-level option (this was previously replaced a year ago by their 50Mbps plan).
At present we don’t know why the provider has resuscitated the 30Mbps plan, although if it’s anything like their original package then it will probably come attached to a 1Mbps upload speed. Otherwise all of the new discounts mentioned below are due to run until 11th October 2020 and you’ll need to input the promotional code HYPERFALL when ordering.
As usual new customers can pick from either a broadband and phone bundle or a broadband-only (standalone) service on a 12-month minimum contract term. You can also get a “no contract” option (broadband-only), but this tends to cost a few pounds extra per month. We note that a one-off connection fee of £29 applies to most packages, albeit dropping to £9.99 on their 30Mbps option.
All packages include unlimited usage, 24/7 support, a wireless router and a dynamic IP address or £5 extra per month for a Static IP. Hyperoptic’s network has an ambition to cover 2 million homes by the end of 2021 and then possibly 5 million by the end of 2024 (here), but they’ve been vague about their roll-out progress so far.
Hyperoptic Prices for 12 Month Term
Package |
Broadband Only |
Broadband and Phone |
30Mbps (1Mbps) |
£17.99 a month (*£22) | £19.99 a month (*£25) |
50Mbps (5Mbps) |
£19.95 a month (*£22) | £21.95 a month (*£25) |
150Mbps |
£29 a month (*£35) | £31 a month (*£38) |
500Mbps | £35 a month (*£50) | £41 a month (*£53) |
900Mbps | £45 a month (*£60) | £49 a month (*£63) |
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Good move given the current, sad, circumstances 🙁
Sadly I agree.
Possibly reflective of existing customers being made redundant and looking to cut household bills?
Thus the customer is retained at a lower revenue level and some money is earned from the physical infrastructure?
That being said I’d prefer a Hyper 30/1 any day over an OR copper solution.
Their prices have steadily risen every year. They may have limited offers but with not a lot of competition where they are, so no reason to be competitive.
Last year 150Mbps with phone was £27. Now it’s £31. A 15% increase in less than a year.
Hyperoptic are selling services that are slower than copper.
There simply is no demand for ultrafast.
There may not be a strong demand for ultrafast in areas where superfast is available, but there is a demand for anything that is >USO in many areas.
That may once have been true but the information that I have from various ISP’s is that due to lockdown and WFH people have upgraded to the highest tiers that they can have on copper and that there is a rash of people trying to get second FTTC lines run in.
This is pushing cabinet (DSLAM) and copper pair capacity all over the place.
It will be very interesting to see, in the areas where it is live, what the migration rate from OR ADSL/FTTC -> FTTP looks like. My betting is that uptake is mainly constrained now by engineer availability to connect the last drop.
Hyperfall-ing down on their previous free speed boost stunt? Why not reduce the 50MB price to match new £18-£20 30MB price to genuinely help those of us struggling rather than encourage downgrading???? It’s another compromise that I can’t control. Next voucher code should be Hyperfail.