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Virgin Media UK Launch Google Smart Home Trial in 3 Locations

Wednesday, October 21st, 2020 (10:19 am) - Score 13,200
virgin media uk

Broadband ISP and TV provider Virgin Media has today announced the launch of a new “Google Smart Home Trial“, which will give customers in certain parts of the UK the ability to add various Google-based smart home products (e.g. Nest) to their existing package. Prices for this will start from £10 extra per month.

Under this trial customers in Cardiff, Manchester and Southampton (it will be expanded to more areas later) will be able to pick from three optional smart home products that include Google’s Nest Hub, Cameras and Doorbell products.

Customers that sign-up for any of these bundles will benefit from an expert installation by a trained Virgin Media engineer and they will also be able to “rely on a dedicated tech support team which is just a call away from providing help to resolve any issues” (hopefully they’ll be more responsive than VMs normal support lines).

The Smart Home bundles are available on flexible payment plans spread over an 18 or 36 month contract and start from £10 per month.


The Three Product Options

● Smart Home (£10 p/m on a 36 month contract or £20 p/m on an 18 month contract)

Includes Nest Hello Doorbell and Nest Hub (7 inch screen)

● Smart Home Pro (£21 p/m on a 36 months contract or £42p/m on an 18 month contract)

Includes Nest Hello Doorbell, Nest Hub Max (10 inch screen, 6.5MP camera), Nest Indoor Cam and Nest Outdoor Cam

● Smart Home Pro Max (£28 p/m on a 36 months contract or £56p/m on an 18 month contract)

Includes Nest Hello Doorbell, Nest Hub Max (10 inch screen, 6.5MP camera), 2 x Nest Indoor Cam, 2 x Nest Outdoor Cam

Personally we think that’s a lot of money for a doorbell and some cameras, but then high prices seem to be common for such gadgets these days.

Annie Brooks, Executive Director of Product at Virgin Media, said:

“Our ultrafast broadband, combined with Google’s exciting range of smart security products, allow our customers to take their smart-home ambitions to the next level and stay safe and secure. The flexible range of bundles on offer give our customers even more ways to get their hands on the smartest home security tech and with our specially trained engineers and support on hand from day one, they can have complete confidence in the service.”

Just for a quick comparison of price. The Google Nest Hello Doorbell tends to retail for £229 and the Google Nest Hub for £59 (or £79 via Google’s own store) when taken separately (total of c.£288). By comparison £10 for 36 months or £20 for 18 months (Smart Home Package) is equal to a total payment of £360. You do of course get an engineer install and some tech support on top of what you pay, which might help those who aren’t comfortable using a basic drill and screwdriver.

Leave a Comment
12 Responses
  1. Avatar Moss says:

    Why is the south east being left out of these trials and when i mean the Southeast I mean, Essex, London, Slough and various other cities and towns in the Southeast by Virgin Media, they have complete disregarded us.

    1. Avatar Moss says:

      completely *

  2. Avatar Josh Welby says:


    Southampton had trials but never other places in the South I do not think
    including London

  3. Avatar Sean says:

    But the Nest thermostat, doorbell or camera can’t connect using the hub4!

    1. Avatar Rich says:

      Why not, can you elaborate as this is not very informative

    2. Avatar Aidy says:

      They do. You just need to split the WiFi channels via the hub settings

  4. Avatar Roy Greenwood says:

    Would prefer it if they sorted the hub 3 firmware first instead of rolling out crap

  5. Avatar Tom says:

    The nest doorbell is a pain to install needing a higher power output than most UK doorbell ringers have. A pro installation is well worth it for this. I had to install a new ringer and a transformer to get enough current to the doorbell.

  6. Avatar Fred Bloggs says:

    I’d hate to see the mess some of these installs will be given the state of some VM installs. Rather expensive for what they are, I won’t be bothering wasting my hard earned on them.

    1. Avatar Christopher Repton says:

      Exactly why I installed my VM Hub myself!

  7. Avatar F says:

    I left talk talk to go to virgin
    It is the worst thing I have done
    My disabled daughter as to pair her iPad with my phone
    As it does not work all the time
    Biggest wast of my money I’m stool in a contract for
    18 months I’m very sad
    I phoned and the people are very rude
    Hope other people have good luck
    I think a lot of people are ok with virgin

  8. Avatar Yatta! says:

    No thanks! I’ll never have a Google Home, Amazon Alexia or similar device in my home.

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