TalkTalk Discount 145Mbps G.fast Ultrafast Broadband to £14
Budget UK ISP TalkTalk has introduced a new discount that cuts the price of their hybrid fibre G.fast based “Fibre 150” (145Mbps average download, 25Mbps upload) broadband package to just £14 per month for the first six months of service, which then rises to £28 for the remaining part of the 18 month term (£39.95 thereafter).
As usual the package price includes phone line rental (standard call rates), an 18-month long contract term, unlimited usage, internet security, nuisance call blocking and their latest Wi-Fi Hub router. The ISP also applies a 30-day connection guarantee, which allows you to leave penalty free within the first month if you’re unhappy. TalkTalk’s website states that there’s “no set-up fee,” but this isn’t entirely correct as you do have to pay £4.95 (one-off) for router delivery.
We should point out that the G.fast network currently only covers around 2.8 million UK premises and it’s also no longer being deployed, with the priority having shifted to FTTP instead. However, given today news from Openreach (here), it’s also worth noting that if you place an order for this then it may not be installed until 1st March or later due to the impact of the new COVID-19 lockdown.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook and Linkedin.
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Even for £14 for the whole contract I wouldn’t touch them
Have you ever actually used Talktalk?
Customer service on the phone is shocking but I was a happy Talktalk customer for 3 years.
Not a single slowdown, full throughput 24/7, great latency.
The actual broadband service was better than pretty much every other ISP I have used.
Network is indeed fine and reliable. Their support is absolute garbage though.
Was with TalkTalk for 3 years can’t remember any downtime or slowdown.
Switched to Virgin Media but kind of regret it had a few multiple hour downtime and offen slow down.
I’ve herd TalkTalk customer service support is hopeless but didn’t need it for 3 years with them.
It’s great until you have a problem.
Just moved over to them for FTTP from a Plusnet trial. Can’t fault it so far. Way less packet loss than with PN.
Should be none.
See for yourself..
https://www.thinkbroadband.com/broadband/monitoring/quality/share/7c2f184f6b7a4a6abb2a02b0e63e3fb9960b63db-14-12-2020
Thata **** what about TT.
Much better! Same equipment – Fritz 7530
https://www.thinkbroadband.com/broadband/monitoring/quality/share/817168bb014a7c3b3a48e439f95a109a6d1e0363-09-01-2021
That is seriously cheap.
So cheap that it must surely be cannibalising higher tier FTTC?
But reflective of OR’s desperation to get any return on its GFast kit, take up is abysmal worse than I imagined, and to get people moved off FTTC to anything available so OR don’t have to invest on expanding DSLAMS that they will be retiring soon.
It also has the nice side effect of upping average download speeds and this must be a serious headache for VM at that price point. If they would do a deal on the 300Mb tier then I can see that really eating into VM in areas where it is available.
Where GFast works well, which is not everywhere, it is great. Trouble is the lack of universality.
G.Fast is FTTC.
I’m sure you were trying to discuss VDSL2.
I’m lost as to how this is OpenReach desperation.
Their prices for G.Fast haven’t changed.
This is a Talktalk offer and not an OpenReach offer.
Talktalk negotiated their bulk order discounts for G.Fast from OpenReach some time ago.
Talktalk don’t sell the higher tier G.Fast either.
Take up on G.Fast enabled cabinets is remarkably strong in the last 12 months.
Citation required™
BT’s last published results covered the period to 30 Sep 2020 (next results due out Feb 7).
At that point, total G.Fast takeup was 138K connections, up from 98K and 87K in the previous two quarters. Claimed G.Fast coverage was 2.831M properties, so takeup rate just under 5%. Is that “remarkably” strong?
Reference: https://www.bt.com/bt-plc/assets/documents/investors/financial-reporting-and-news/quarterly-results/2020-21/q2/q2-20-21-kpis.pdf
Even after 6 months still good price, however I have very bad experience with TalkTalk both in terms of quality/reliability and customer service. The only company with worse customer service is Vodafone.
Talktalk is absolutely disgracefulI have been without my tv box since January 27th. That’s two weeks and after hours on the phone I have
Spoken to two agents who doth didn’t have a clue what’s wrong with my box.thy are now keeping me on the phone passing me dark and four mostly playing music, not able to reach anyone from talktalk,have emailed twice no reply, not happy.