Rural focused UK ISP Gigaclear, which is working to build their 1Gbps Fibre-to-the-Premises (FTTP) network across remote parts of England, has launched a special offer that gives new customers an unlimited 200Mbps (symmetric) service for just £17 per month for the first 18 months of service (£47 thereafter).
The provider, which already covers 250,000 premises and aims to reach 500,000 with their full fibre network by the end of 2023 (here), intends to continue running the new promotion until 31st January 2022. All of their packages include a wireless router, an 18-month minimum contract term, free installation and unlimited usage.
Aside from the headline promotion, new customers can alternatively also take their 500Mbps plan for just £25 per month (£59 after 18-months) or 1Gbps for £49 (£79 after 18-months).
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Starting to just feel desperate now..
I say this from experience if you have a second fibre choice I would take it.
Thanks for this info No.
Helpful
Can you say what the problem is? Reliability, bad support or not getting the installation complete? I’ve heard of reliability issues but their status tracker says they are nearly always up. Personally, I don’t trust status trackers like those that are not based off of monitoring endpoints at customer premises.
From my dealings with them it seems high staff turnover is a major issue, they promise stuff and don’t deliver or get back to you.
I don’t think so, it’s no more of an offer then other ISP’s have. Plus what choice do you have? If you have no fibre to the door, no chance of Open Reach giving you fibre for several years at the earliest, no one else planning to build in your area. Then Gigaclear is the only option.
Or you can wait for Starlink to be live in your area.
We’ve been on Gigaclear’s service for 9 months now and it has been reliable and fast. In the 9 months there have been three planned outages where we were given a week’s notice for each of them. It would be better to have no planned outages of course, but as they expand their network they’re kind of to be expected.
I have had two notifications from my router of unplanned connectivity issues. Both of these issues lasted less than 3 minutes. This is an improvement on my previous Openreach provided VDSL line using the same router.
Same for me – I’ve been on their service now for approx 8 months with no problems (except for one outage which they notified me of well in advance).
I guess some areas have problems and some don’t.
Been with Gigaclear for over 2 years – it’s been good reliable service all that time, but they do shaft renewals.
No chance of these prices at renewal time (unless perhaps there’s a magic incantation one can use to bring up the best deals).
I hope somebody can help answer this question, whilst not directly related to this particular article… I am currently with BT on the 900mbps service. I am in new build (lived here 2 years) which is FTTP. I would like to switch to Vodafone but they’re telling me they can only offer 200mbps on the openreach network at my address (M29 8SD). BT, ee, Sky are all able to offer faster speeds on the same openreach network. Vodafone are not able to give me any clear answer as to why they can only offer 200mbps at my address despite them being able to offer 900 elsewhere?
Could be what they want to offer based on the network capacity they have to the area. They could be running hot so limit faster options etc.
At present Vodafone offer speeds > 200 Mbps on Openreach FTTP in just certain areas. This is because they don’t have the infrastructure (backhaul capacity) yet in your area. However VF are in the process of upgrading their network and *should* offer speeds of up to 900 Mbps pretty much everywhere on the Openreach network by end of 2022. In the meantime plenty of other ISPs to choose from if your require 900 Mbps: TalkTalk, Zen, IDNet, Aquiss just to name a few.
Distress move. If you have to sell for £14.17, you are demonstrating there is no demand.
It demonstrates that the vast majority of demand is not from people who want *fast* Internet – it’s from people who want *cheap* Internet. As long as they can undercut Openreach ADSL/FTTC, they’ll get plenty of customers. The marginal cost of supplying 200M versus 20M is almost zero.
Of course, they hope that at least some will stick around when the price jumps back up. More likely, they’ll play the same game as BT/Virgin/etc who will let you continue on a low price as long as you sign a new contract – instead of just charging everyone a fair price in the first place.
Please bring this to Somerset. I need reliable internet.
Oh to have FTTP eh!
If the photo represents their trenching unexpected outages are likely. Hopefully it isn’t of how they do things.
I thought that they targeted areas where there is no FTTP available at the time of install (at least around here they do) so they weren’t competing on price. As OR and maybe others are now installing FTTP in their previously exclusive areas maybe they are having to get more competitive with their pricing.
Perfectly normal deployment for customer drops. Microducts to each pot at the property boundary.
Depth is also appropriate. It has to be 250 mm under the surface, BT 350 mm.
Those look like a couple of customer drops so have to make their way to near the surface at some point anyway.
Well I’m just happy to see an actual offer that runs for the whole term of the contract, rather than the usual headline low price for 3 months tied to a 24 month gouging.
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