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Box Broadband Aim to Install Router in 30% of Surrey and Sussex Homes

Wednesday, May 18th, 2022 (5:42 pm) - Score 2,712
Box Broadband Engineer

Surrey-based ISP Box Broadband, which was last year acquired by CommunityFibre (here) and is busy rolling out a full fibre (FTTP) network across parts of South England, has revealed that it “aims to install a Box Broadband router in 30 per cent of homes” across Surrey and Sussex within the next three years.

The aim is likely to form part of Box Broadband’s current plan to accelerate the rollout of their network to reach 200,000 homes across the South of England by 2024, but the specific mention of a router usually indicates a customer installation, rather than just the overall network footprint (coverage).

Suffice to say, getting a router into 30% of homes across both counties sounds optimistic for such a timeframe and suggests they may need to do a much bigger and faster build. The operator is also busy working to increase the company’s workforce from 60 to 100 employees by the end of the year, with the business already adding 30 staff in the first half of the year. But that obviously doesn’t include their contractors for street works.

Steve Garrood, Box Broadband’s New Commercial Director, said:

“Our people make us different. We are building the business with local staff, and we are committed to maintain that even if we are globally connecting our customers.

I want to make Box a great place to work. Currently, we are deep in the trenches and building the foundations for this to happen.

We are on a mission to recruit local talent and make a difference across Surrey and Sussex.”

Elsewhere, to mark the Queen’s Platinum Jubilee, Box Broadband is currently offering a free installation and providing 3 months of free broadband to new customers.

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By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on Twitter, , Facebook and Linkedin.
Leave a Comment
15 Responses
  1. Oli says:

    I have been monitoring their coverage on thinkbroadband.com and it has hardly moved.

    They are a few streets away from us and are still not interested into expanding to our street.

    1. Mike says:

      Look on roadworks.org, quite a lot of building work by Box.

    2. Oli says:

      @Mike I can’t see any works by Box Broadband.

      Most of the works around my area are by VM and there are loads of them.

    3. Mike says:


      You need to login, set time frame to 12 months and look for phone icons, they may not be covering your area though, perhaps VM might instead.

  2. NE555 says:

    Do you have a link to the original press release?

    Even 30% take-up in homes *which have already been passed by the Box Broadband network* would be an ambitious goal.

    30% of *all* homes in Surrey and Sussex? Not a chance.

    1. The Facts says:

      PR stuff.

    2. Mark Jackson says:

      Like most PR, it came in an email, but the full line reads: “In his new role, Steve is also hoping to achieve award-winning status for Box Broadband. In addition, he aims to install a Box router in 30 per cent of homes across Surrey and Sussex within the next three years.

    3. Winston Smith says:

      Perhaps they’re planning a router mailshot. The PR said nothing about being connected to the internet.

    4. Steve Garrood says:

      We have very ambitious plans post the significant funding from our parent company, Community Fibre, the largest Alnet in London, who recently passed 500k homes and we are on track to delivery a build of 60k homes this year, as their fully supported Rural arm, with aggressive build plans thereafter.

      We are engaged with local communities for staffing and this in hand with our multiply build partners and exciting customer promotions, we are seeing a massive uptake in service provisions in both rural and urban territories.

      Clearly, this snippet of a recent press release, that mentions our routers delivering Full Fibre to the premise, directly from Box Broadbands network, where we offer speeds up to 10Gb/s symmetrical, supported by local installation and customer services, all fuelling our excellent trust pilot ratings and NPS.

      Ambitious yes, achievable absolutely, with the support and investment we have at our disposal, supported by the plans and resource our momentum we drive is to the targeting market share.

  3. Ben says:

    A primary upstream of Cogent… What could possibly go wrong?

    1. Don says:

      They’re peered with Linx and Cogent, when they connected with Linx a while back IPv6 became fully usable. Admittedly when Cogent were the primary, IPv6 was very crippled

  4. Sussex Fibre says:

    They seem to be fighting with Giganet in the same areas round Yapton and Storrington. Probably too late to join the party in Horsham, expanding on their initial build in the north of the town, what with Openreach, Cityfibre and F&W already covering a large area

    1. Sam says:

      They should come to midhurst we arent seeing FTTP anytime soon…

    2. Sussex Fibre says:

      I saw a couple of surveyors in Petworth a few weeks ago so you never know!

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