Hampshire-based home and business broadband ISP Onestream has announced that it plans to create up to 80 new jobs over the next year, which comes after its recent move into larger (6,000 sq ft) premises in Whiteley (Solent Way) – double the size of their previous base at Parkway (Solent Business Park).
Assuming all goes to plan, the ISP, which currently claims to be adding an average of 3,000 customers a month, expects to increase its team size from 40 to 120 people by June 2023 – across a range of sales and customer service roles.
Onestream has also officially launched its Worklife scheme – an employee advantage programme, which includes a host of rewards and wellbeing benefits including gym discounts, personal development support and incentives.
Onestream CEO, Aaron Brown, said:
“At Onestream we’re proud to offer the UK’s widest reach with unrivalled capability to provide high-speed, reliable internet to millions of homes in every corner of the UK. We can only achieve thanks to the outstanding service provided by our teams, and as we embark on an exciting period of growth, this office move gives us the space we need to significantly extend the Onestream team.
The new premises fits perfectly with our commitment to providing a great place to work for our teams, who in turn deliver superb service to our customers. We are looking forward to a bright future for existing staff and for those who join us in the year to come.”
However, one weakness that Onestream will need to resolve is the fact that they currently have no ultrafast (100Mbps+) or gigabit (1Gbps+) class packages, which is not a good look in the current market. Internet providers are now rapidly moving away from copper-line products like ADSL and FTTC (VDSL2).
Don’t recommend them. Their plans are cheap but penalties are high. Say, your direct debit payment didn’t go through. They immediately charge you a £10 penalty, and 3 days later – another £15. And they don’t try to tale another direct debit – the onus is on you to go to theor website and make a card payment. For comparison, EE tries the direct debit twice, and charges you £2 if it fails the second time.