Giffgaff Launch Cheaper 24 Month UK Full Fibre Broadband Contracts
Mobile and internet provider giffgaff has today expanded their range of monthly rolling fixed full fibre (FTTP) broadband plans by introducing the option of a cheaper 24-month minimum contract term. The move makes the monthly pricing on each of their packages between £3 and £4 cheaper. Existing members will also get 3 months of service for free.
For example the service, which is currently powered by nexfibre’s new Fibre-to-the-Premises (FTTP) network (covering 2.6 million premises), previously charge from £29 per month for their entry-level 200Mbps (symmetric speed) tier on a rolling 30-day term (inc. installation, an eero 6+ router and a price lock until 2026). By comparison this drops to £25 on a 24-month term, where there’s also a commitment to no mid-contract price rises.
In addition, there’s also still the flexibility for members to change their broadband speed up or down each month with both the 24-month and monthly rolling broadband offerings.
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Kate Dohaney, giffgaff CEO, said:
“Our promise of no hikes to our members’ bills for 24 months reflects giffgaff’s belief that fairness should be simple, people should always know exactly what they’re paying. No hikes, no haggling, no fuss. Just straightforward pricing and the great service our members expect from us. More than 4 million mobile members already trust giffgaff to keep things fair, and now they and others can bring that same experience into their homes with our broadband.”
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Can we clarify where it says in the article “New subscribers will also get their first 3 months of service for free.”
Looking on their website it only mentions existing members (Mobile) being eligible for this promotion (same for the rolling monthly packages) it links to https://www.giffgaff.com/terms/promotions#bb-promo-jan-26
Already tweaked that, but thanks for the nudge. Must load up on extra coffee. Been a busy day.
Interesting that a VMO2 company is offering no in contract price rises on a 24 month term. Perhaps they have taken note of how the recent above in contract price rises bit its parent in the a***. Perhaps competition will drive this incidious practice out & companies will price properly in the first place.
In April, my contract price will increase to £28 on Virgin Media, for the M350 FTTP package on Nexfibre.
It looks like the 500mbps Giffgaff package at £28 p/m could work out faster and cheaper over 2 years and our contract ends towards the end of 2026.
However, we can’t switch to Giffgaff due to being existing VM customers.
i moved recently, was 5 days from virgin terminating to giffgaff being live, including a weekend.
Typical, I literally just signed up.
I wonder if they’ll let me switch over to a contract as the service has been fine so far?
They are saying that it is not “technically” possible yet. See: https://community.giffgaff.com/d/34553667-introduction-to-our-broadband-contracts
After seeing how quickly they have resolved the “technical” issue with migrations from VM, I wouldn’t hold my breath if I were you.
All they need is the 2gbps package listed at a decent price, and to finally do IPv6 which is years overdue (on parent VM network and subsequently NexFibre). At least GiffGaff have intelligence to use an ONT rather than some rubbish VM Hub5x
They may only offer 1gbps because the eero 6+ they provide is only 1gbps, can’t find any info on the ONT.
Still, Hub 5X isn’t the problem IMO, it’s the lack of an official modem mode….ignore mid-contract price rises.
To clarify, I meant ignoring mid contract price rises as another issue with VM.
The hub 5x costs more to run than an ONT does, and the 2gbs package is coming apparently…
I had mine installed recently. The ONT they fitted is the PB6802B‑LG, which comes with a 10Gb port. I didn’t bother using the router they provided since I already run a UniFi setup — just tagged VLAN 911 and it worked straight away. I went for the 1Gb symmetrical package. I was previously with Virgin Media, but I was still able to order the full FTTP service without any issues.
I’ve just signed up this morning. I was also with Virgin Media.
I was on VM’s XGS-PON network for 18 months, and I self host some stuff – it was a nightmare with the Hub5X without the modem mode – it was kinda jerryrigged to get it all working.
Anyway, a problem I’ve encountered is I had to wait for my Virgin Media service to finish before Giffgaff even said that my property was supported. Luckily it was available within minutes of my Virgin Media services being turned off.
Giffgaff, in this case, is better suited to me – no nonsense, just a Ethernet port. Like yourself, I have everything else sorted.
And the fixed prices for two years as well as symmetrical speeds sealed the deal.
Here my TB BQM https://www.thinkbroadband.com/broadband/monitoring/quality/share/fa29af793c41be63b2573d26a449a0ceff023860
Some packet loss is shown, however quality of service been ok.