Internet service provider Link Broadband, which typically sells FTTP broadband packages via a number of alternative networks, has today become the latest to have their customer base acquired by the Telecom Acquisitions (TAL) group. The deal applies to Link’s customers on the CityFibre network.
The official press release is fairly light on detail and doesn’t, for example, clarify how many customers are being migrated or which of the group’s many ISP brands will be taking on the new base. But we assume it’ll be Home Telecom, like previous partnerships.
Some of TALs other brands include Fleur Telecom, Weekly Broadband, Home Telecom, Eclipse Broadband and Hive Telecom etc. TAL also have a well-established strategic partnership with TalkTalk and, more recently, the little-known Aurora Telecom.
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Nigel Barnett, TAL CEO, said:
“These two companies specialise in the B2B space successfully and have large customer bases on other AltNets. Many of these businesses have quickly realised that enquiring a new customer is more expensive than they previously thought. A partnership with TAL can reduce overheads, increase incomes and, with no pressure of installation and router costs, will enhance cash flows.
All customers joining the TAL group service will receive 24/7 customer support which has garnered over 10,000 reviews on Trustpilot with an “Excellent” rating of 4.5 stars.
We are also very proud to hold ISO27001 and ISO9001 accreditation, fully UK based and award-winning billing and the unique ability to provide nationwide broadband coverage.”
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