Alternative UK ISP Trooli Launches 2Gbps Broadband Package
Alternative network operator Trooli, which was last year acquired by Agnar UK Infrastructure (here) and has so far extended their gigabit-capable full fibre (FTTP) network to cover 334,000 premises (RFS) across England and Scotland (here), has become the latest ISP to launch a 2Gbps (multi-gigabit) speed package. All package speeds have also gone symmetric.
Until recently, the fastest package listed on the main page of Trooli’s website was still their 900Mbps tier for £39.99 per month on a 24-month term, which includes a “free” router + installation and a promise of “no in-contract price rises“.
However, one of our readers (credits to Blake of Leaf Networks) recently spotted that they’ve added a 2Gbps (symmetric) package for just £49.99 per month, which seems to be a common top speed for a lot of other Altnet ISPs to adopt. The provider doesn’t appear to have sent out a widely distributed press release about this, but so far as we can tell the package was officially launched a few weeks ago during early May 2024.
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Trooli’s Website Statement on 2Gbps
You’re probably used to seeing broadband packages categorised by speed, most commonly in the units of Gbps (Gigabits per second) or Mbps (Megabits per second). But do you know what this actually means? Both units explain the number of ‘bits’, small units of data, that can be transferred per second. Gbps means a billion bits per second, whilst Mbps means a million bits per second.
In 2023 the average speed of broadband in the UK was 0.073Gbps (73.21Mbps) but this is simply not enough for households that want to work, stream, browse, or game without interruption. Luckily, 2Gbps broadband (2000Mbps) is now available and is more than 27 times faster than the average UK broadband speed, allowing you to do more with your Wi-Fi, without frustrating buffering and freezing.
In addition to the new 2Gbps package, Trooli has also upgraded all of their packages to offer symmetric speeds (i.e. same speed for both downloads and uploads). For example, their 150Mbps and 900Mbps packages (download) previously only offered upload speeds of 50Mbps and 300Mbps, respectively.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Great to see more competition in this space
Speedtest warriors will sign up to this straight away
Switched over to this from the business 1Gbps plan – saving £23/m and doubled my speeds – I imagine I’m the first customer to have made the switch (called 9:03, they open at 09:00)
Have been pestering them about going faster for about 2years, so I’m glad it’s finally happened.
As a long term Trooli customer, I’m super happy to see they have not only caught up with some of the competition, but the addition of symmetrical speeds on the residential plans was something that worked against Trooli in the past.
Huge improvement and has just secured me for another 2 year contract.
They’ve also updated their website FAQ to say you can use your own router although they’d rather you use theirs.
Unoffically it’s been possible for a while and in recent months I think they’ve given out the PPP details if asked.
Is this OC-48?
No.
I wonder if existing customers will be upgraded to symmetrical speeds? I’m on an old 300mbps package which isn’t available anymore, will have to keep an eye out…… but suspect it’ll change when I renew.
Maybe give them a call see what they say
Only 25% the speed of Youfibre’s fastest offering 😉
I wish Trooli would get on with expanding their network – we’ve been on the edge of their area for years now.
Good, another ALTNET going symmetric. Keep piling the pressure on BT using out of date GPON legacy asymmetric technology. 3-2-1, Trooli are back in the game!
Been a customer over two years now.
We had the Business 900 connection so called them and swapped to the 2Gbps service for a reduction in price.
It comes with a different router, a Zyxel AX6000 2.5G.
Just looking at the router online and it looks like although it has a 2.5Gb WAN port to take a feed in the four LAN ports are only 1Gb each – Does this mean that in practice no single endpoint can get the full 2Gb speed even if it’s hardwired over CAT 6?
I noticed that the new 900/900 package is only £1 more than what I am currently paying for 500/200. I emailed them today to see if I could upgrade for the extra £1. By the time I got home from work it was already done, and no requirement to sign a new contract. Great customer service IMO.
The £49.99 is only for new customers, after 24 months it goes up, or out of contract it’s higher.
https://www.trooli.com/legal/price-guide