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Sure Guernsey Ordered to Repay £115k for Leased Line Overcharging

Wednesday, Oct 2nd, 2024 (12:58 pm) - Score 320
Channel-Islands-2023-Map-Guernsey-and-Jersey

The Guernsey Competition & Regulatory Authority (GCRA) has ordered broadband and telecoms operator Sure (Guernsey) Limited to refund a total of £115,360 to customers of their wholesale leased line services, which occurred after the regulator found they had “overcharged” for the service between 1st January 2021 and 31st July 2022.

According to the GCRA’s statement (credits to the BBC News): “Sure has been directed to refund the overpayments to affected operators and provide evidence of the refunds to the GCRA within two months. This decision reinforces the GCRA’s commitment to fair competition in Guernsey’s telecommunications market.”

NOTE: Guernsey is a small island and British Crown dependency in the English Channel, just off the northern coast of France.

At the time of writing, Sure is still studying the direction and has yet to issue a formal response. The development comes shortly after the States of Guernsey voted to temporarily suspend local competition law in order to allow the dominant telecoms and broadband operator, Sure, to acquire Airtel Vodafone (here). The reward will be a £48m deal to deploy 5G services.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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Comments
3 Responses

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  1. Avatar photo - says:

    what are the charges for a leased line there, compared to say a EAD 1G and a EAD 10G?

    1. Avatar photo nat says:

      Take a look here https://www.gcra.gg/media/598447/t1602g-price-control-for-wholesale-on-island-leased-lines-information-paper-conclusion.pdf

      This report is from 2022, but same exchange 1G circuits are often over £2000/month, different exchange £4000+, wild.

    2. Avatar photo - says:

      thanks nat.

      It looks like they introduced new pricing leading on from that report. Now no difference in same exchange or not.

      19,929 – 1Gbps annual

      25,452 – 2Gbps annual

      57,076 – 10Gbps annual

      Wow indeed – approx 10X EAD pricing then – although 2Gbps looks comparatively “good value” going cross exchange, even then the comparable 10G EAD in the uk would still be cheaper.

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