Sure Guernsey Ordered to Repay £115k for Leased Line Overcharging
The Guernsey Competition & Regulatory Authority (GCRA) has ordered broadband and telecoms operator Sure (Guernsey) Limited to refund a total of £115,360 to customers of their wholesale leased line services, which occurred after the regulator found they had “overcharged” for the service between 1st January 2021 and 31st July 2022.
According to the GCRA’s statement (credits to the BBC News): “Sure has been directed to refund the overpayments to affected operators and provide evidence of the refunds to the GCRA within two months. This decision reinforces the GCRA’s commitment to fair competition in Guernsey’s telecommunications market.”
At the time of writing, Sure is still studying the direction and has yet to issue a formal response. The development comes shortly after the States of Guernsey voted to temporarily suspend local competition law in order to allow the dominant telecoms and broadband operator, Sure, to acquire Airtel Vodafone (here). The reward will be a £48m deal to deploy 5G services.
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Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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what are the charges for a leased line there, compared to say a EAD 1G and a EAD 10G?
Take a look here https://www.gcra.gg/media/598447/t1602g-price-control-for-wholesale-on-island-leased-lines-information-paper-conclusion.pdf
This report is from 2022, but same exchange 1G circuits are often over £2000/month, different exchange £4000+, wild.
thanks nat.
It looks like they introduced new pricing leading on from that report. Now no difference in same exchange or not.
19,929 – 1Gbps annual
25,452 – 2Gbps annual
57,076 – 10Gbps annual
Wow indeed – approx 10X EAD pricing then – although 2Gbps looks comparatively “good value” going cross exchange, even then the comparable 10G EAD in the uk would still be cheaper.