Broadband ISP Andrews and Arnold Trial UK 2.5Gbps Speeds via CityFibre
Internet provider Andrews & Arnold (AAISP) this month became the latest ISP to introduce symmetric broadband speeds capable of harnessing the top 2.5Gbps (2500Mbps) tier on CityFibre’s growing Fibre-to-the-Premises (FTTP) network, which is currently available to around 4 million premises across the UK. But for now it’s only a trial with limited availability.
The ISP is currently somewhat limited by CityFibre’s own availability of their new XGS-PON based full fibre network (progress report), which has been deployed into over 90% of their fibre exchanges. But the new 2.5Gbps capable XGS-PON products are currently only available to around 20% of their actual ready for service footprint (rising to 40% by the end of the year).
“In a very few number of residential areas we are able to order symmetric 2.5Gb/s speed CityFibre services as a trial. At the moment this is only available for new installations. Where 1Gb/s speeds are currently available we should be able to offer upgrades to 1.2 or 2G download speeds (the upload speed will remain at 1G),” said A&A’s multi-gigabit trial page (here).
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The trial packages for new customers all attract a one-off installation fee of just £10 and a simple 1-month minimum contract term. But you’ll need to choose your own router, as they don’t yet supply one for these trial tiers. Otherwise, the prices are as follows (credits to Chris for the news tip).
| Download / Upload | Technology | Home::1 no usage cap* |
|---|---|---|
| 1.2Gbps / 1Gbps | GPON | £65.00 PM |
| 2Gbps / 1Gbps | GPON | £75.00 PM |
| 1.2Gbps / 1.2Gbps | XGS-PON | £65.00 PM |
| 2.5Gbps / 2.5Gbps | XGS-PON | £75.00 PM |
* Services are also available with a 1TB/month usage quota, for £10 per month less than the above prices.
Speeds listed are the “line rate” actual throughput will slightly lower due to overheads etc.
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and Linkedin.
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Looks like a price cut too! £65 a month for 1.2G/1G & 1.2G/1.2G.
Compared to £67 for 1G/1G, shame they’re not letting existing customers move over.
/cries in £85p/m OR 1000/115. £75 for 2.5Gbps symmetrical is a bargain.
I think I need to find a cheaper ISP next year… It’s a bit of a laugh when the same company can offer a better product for cheaper and no, there’s no chance I’ll be getting Cityfibre round my way…
Email hello@yayzi.co.uk – they can offer you an OR line service for a lot cheaper
Oh no, I’ve seen their reviews, they are not for me!
£75 for 2.5G!!!
£65 for 1.2GB/1
Nah thanks, will stick with same service with Yayzi for £35
lol…. apple and oranges to be fair.
However A&A are a lot more likely to provide a working service based on my Yayzi experience (backed up by an article here last week)….
I know of two people who have moved to A&A to get away from Yayzi; their quality really made you realise how important having competent adults in charge of your internet is.
Cheap / fast / good. Pick two. Very, very rare you’ll get all three.
Yayzi could be free and it would be bad value for money.
First major issue for the first time in nearly 5 years ain’t bad though and everything appears to be back to normal.
a&a pricing structure is so tedious and insane, why would 1.2G be cheaper than the 1G product?
They really struggle to use logic
I guess that will be down to the wholesale costs from City Fibre Vs BT Wholesale
no 1G via cityfibre is 67.
Data cap in 2024? How is this even an option lol.
Yikes this ISP needs to move out of the stone age.
They’ve explained why, countless times. It actually makes a lot of sense. If 1TB/month isn’t enough for you, the unlimited options are available. Why pay more for something 90% of people don’t need?
probably because the explanation doesn’t make sense. Does any other UK ISP, big or small, still resort to data caps these days?
Even if I considered it a priority to support smaller businesses, then I can still pay less and get more from – and not naming them for any particular reason other than they’re first to come to mind – Aquiss. Unlimited data (as all plans are), and still cheaper than A&A with the terabyte cap. Plus they’re doing the 2.5Gig in eligible Cityfibre areas too.
Not sure Yayzi mods brigading rival ISPs is a good look.
@A Stevens, most likely it is aboit poor IX port capacity compared to competitors. Also there is nothing exceptional in A&A. If the underlying Cityfibre network will experience the problem A&A will be affected the same as others using it and will be fixed for all at the same time.
Nothing to do with peering and transit, Name. Getting data from the customer’s premises to their network is far more expensive.
They chose to constrain their peering capacity by using Firebricks with 10 Gb shared between their two SFP+ ports as their edge routers so presumably they aren’t worried.
£10 reduction for 1TB cap !
Wow, at 2.5Gb/s that’s less than an hour of download. Why would you bother speeding up if you’re going to accept a Draconian cap like that?
I can sometimes hit 1TB in a month over a 30Mb/s connection.
I like A&A but i’m afraid im not one to agree with a cap even a 1TB cap it’s about time they joined the 21st century and stopped acting like an ISP from the 90s. I don’t buy the argument that caps improve service otherwise why did they drop it on some other products after many moons?
Regardless, 2.5Gbps is nice if you can actually get that from somewhere or you have I don’t know 10-15 family members that all need to stream. Otherwise its um .. appendage waiving. Look at me, I’ve got 2.5Gbps, I can’t use it for anything but I have it.
Almost as bad as the people who rub the fact they’ve been fleeced for 10Gbps from YF on here
Even with 50 people streaming you’ll still not be touching the sides of 2.5Gbps.
A&A give you a discount if you buy it with a 1TB cap, by default the service is unlimited.
If I were still in my old house (CF area) I’d be all over this!! Well done AAISP/RevK 🙂
Here’s hoping we eventually see similar Nexfibre wholesale products and I can dump vermin media.
just waiting for open reach to enable symmetrical next year and downgrade to 500/500 with Aquiss and pay 50 🙂
Is this really gonna happen or is this made-up news?
Openreach are indeed involved in a trial of supporting symmetric connections.