
Rochdale-base broadband ISP Zen Internet has revealed that Trooli’s alternative full fibre network, which at the last update (July 2024) covered 370,000 homes and businesses across parts of England and Scotland, is “now available to buy” via their service after being almost fully integrated as part of last year’s wholesale agreement.
Trooli’s gigabit broadband network is mostly found in towns and large semi-rural villages across parts of Berkshire, Buckinghamshire, Cambridgeshire, Dorset, East Sussex, Hampshire, Kent, Norfolk, Suffolk, West Sussex and Wiltshire in England. As well as parts of North Lanarkshire, South Lanarkshire and Fife in Scotland (formerly part of Axione UK’s network, before the merger – here).
The wholesale deal between Zen and Trooli was officially announced back in August 2024 (here), although the ISP needed a bit longer to actually integrate the new network. But the good news is that Zen’s integration work is now nearly completed, and it’s already possible to order related broadband packages, albeit not yet via their website (this will be ready by the end of this month).
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Richard Tang, CEO of Zen Internet, said (last week):
“The Trooli and Zen teams have been very busy over the last few months integrating networks & APIs, testing processes, and making sure the onboarding of our new Alt-Net partner is fully robust. I’m delighted that Zen is now able to sell full fibre broadband on the Trooli network through our Consumer sales team. Our online order journey will be completed around the end of Feb.
We will also make the Trooli network available to our channel partners through our “ICP” – Indirect Channel Portal & API – although we don’t have a confirmed date for that yet.
Huge thanks for the great team effort from the Zen and Trooli teams. Special thanks to Andy Conibere and Rhiannon O’Neill for continuing to be a pleasure to work with.”
We did run a quick check via Zen’s website before going to press, just to see if the online side was live yet, but at present the only results we got back in Trooli’s areas (including those with no FTTP overbuild) were for packages using other networks (mostly BTW / Openreach). So clearly that part isn’t quite ready, but it won’t be long now.
Yay finally, One thing that lets down Trooli is its lack on online billing. Their customer support isn’t great neither. The speeds are amazing however.
Any word on Zen selling over CityFibre in the Lit Fibre acquisition areas?
I want zen but for a lower prices. They are too expensive for what they give don’t they?
Any recommendations for a god Aerlion+NTT reseller with static IP and low cost?
> But the good news is that Zen’s integration work is now nearly completed, and it’s already possible to order related broadband packages, albeit not yet via their website (this will be ready by the end of this month).
Any word on pricing?
£28 for 160Mb, £40 for 1Gb, £55 for 2.3Gb
Do you have a list of their products and pricing available?
Admin, Trooli online orders are now live.
As above, Zen via Trooli appears to now be available – but oddly not when I’m logged in to my account, where it still shows the more expensive £35 slower 100/20 over BT’s network as the upgrade
164 Mbps Download/Upload £28
550 Mbps Download/Upload £34
910 Mbps Download/Upload £40
2300 Mbps Download/Upload £55
Doesn’t seem any setup fee on the Trooli based packages, where as the ones via Openreach list a £15 setup fee.