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CEO of UK Alternative Cornwall Broadband ISP Wildanet Departs UPDATE

Tuesday, Mar 25th, 2025 (7:49 am) - Score 3,560
Helen-Wylde

Alternative network provider Wildanet, which has spent the past few years deploying a mix of full fibre and wireless broadband networks across rural parts of Cornwall and Devon in England, has today confirmed to ISPreview that its CEO, Helen Wylde-Archibald, has “left the business“.

The operator was last year estimated to have so far covered around 30,000 premises (Ready for Service) with their newest Fibre-to-the-Premises (FTTP) network, which stems from a mix of both commercial and publicly funded builds. In terms of the latter, Wildanet has secured several contracts since 2023 – worth £77m (state aid) – to deploy their fibre to over 37,000 premises across Cornwall and the Isles of Scilly under the UK government’s Project Gigabit scheme (here and here)

NOTE: Wildanet is supported by an investment of £100m from Gresham House and £35m from the National Wealth Fund (formerly UKIB). The company was previously home to 220 staff (double what they had 18-months ago), but that is due to shrink.

However, the internet provider has also been coming under many of the same pressures as other UK network operators, which typically stems from issues such as high interest rates, rising build costs, competition and the associated difficulty of being able to raise fresh investment. A few weeks ago we reported that this had pushed the ISP into a period of restructuring (here), which was expected to result in the loss of up to 35 jobs (roughly 18% of their workforce).

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The situation appeared to take another turn yesterday after sources began informing ISPreview that the company’s CEO, Helen Wylde, had notified of her intention to leave the business, which the ISP has now confirmed.

A Spokesperson for Wildanet told ISPreview:

“We can confirm that Helen Wylde-Archibald has left the business. We thank Helen for her leadership and the significant contribution she has made since her appointment in 2022. We are very grateful to Helen for the key role she has played in delivering on Wildanet’s mission to bring fibre broadband to under-served communities across the South West. We wish her the best for the future.

The executive team will continue to oversee the execution of the company’s strategy – bringing high-speed broadband to homes, businesses, and communities throughout Cornwall and Devon and we will appoint a successor in due course.”

UPDATE 2:38pm

The original version of this article noted how our sources, which notified us of the CEO’s departure, had also “alleged that this was due to the company’s recent performance, among other things.” Wildanet has since denied this and described it as being not factually correct. Helen’s forte is scaling and transforming businesses, and she feels that she has achieved what she set out to do at Wildanet.

Helen is described as playing a pivotal role in Wildanet’s growth and evolution, with her vision and leadership said to have been “instrumental in shaping the company into the dynamic, high-growth business it is today“. A new CEO will be announced in due course, who will take the business through to its next stage. We apologise for any error.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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Comments
7 Responses

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  1. Avatar photo Meritez says:

    Helen was only interviewed in December 2024 by the Society of Broadband Professionals:
    https://www.thescte.eu//resources/downloads/editorial-broadband-journal/december-2024/1886-interview-with-helen-wylde-archibald

    May be it should not have been called Unplugged, as Helen has been unplugged from Wildanet.

  2. Avatar photo Zed says:

    Joins the departure of their COO, Alastair Woods, a few weeks ago. Hope the Proj Gigabit contracts are not unduly affected by these changes. Is this an opportunity for Gigaclear?

    1. Avatar photo Ivor says:

      they’re building and canvassing for new customers literally right now, in an area I am intimately aware of. Some of this is overbuilding Openreach, presumably (I’d hope) without subsidies so I’m not sure where the ROI will come from.

      (for my fans – I note that Wildanet appears to use XGSPON equipment but they do not offer symmetric service to consumers. It isn’t just Openreach!)

  3. Avatar photo NeverYouKnow says:

    Let’s hope the new CEO cares more about their customers and the people working for Wildanet than PR and being a B-Corp org.

    The company has so much potential to be amazing and thrive, just a shame, so many issues have gone unchecked for so long.

    Next CEO has alot of work to do to get this company back on track!

  4. Avatar photo Karma says:

    Might have something to do with them not paying contractors for works completed.

  5. Avatar photo SquareSausages says:

    Maybe other CEO’s should take note and leave the business they are leading without being successful! Notably Truespeed…

  6. Avatar photo insomniac says:

    Is it my eyesight? or is her top see through? lol

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