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CityFibre Survey Claims 8 Percent of UK Farms Still Have No Broadband

Thursday, May 1st, 2025 (11:31 am) - Score 840
farmer rural broadband and mobile uk

Network operator CityFibre, which recently appointed Censuswide to conduct a nationwide survey of UK farmers, has claimed that 8% of farms do not have any internet connectivity at all and yet almost two-thirds of farmers surveyed (60%) believe broadband is critical for day-to-day farming activities.

The survey says it “raises real concerns that UK farms are being held back due to poor internet connectivity“. Despite almost 60% of farmers expecting their use of technology to increase over the next 5 years, issues around reliability and speed of internet connection were cited as the second biggest barrier (42%) to their use of new farming technologies, after purchasing cost (50%).

NOTE: At the end of 2024 Ofcom revealed that gigabit broadband ISP networks had covered 84% of the UK (up from 78% in 2023). In terms of urban areas, some 88% can now access a gigabit network, but this falls away to just 54% for those in more rural locations.

Meanwhile, for those who already have access to full fibre (FTTP) broadband, some 47% said the main benefit was the use of precision farming technologies that were previously unavailable to them, with greater efficiency in day-to-day operations (37%), diversification of farmland (33%) and greater access to administration tools (32%) also cited as key benefits.

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However, the risks associated with poor internet connectivity go beyond day-to-day operations, with mental health and family life also impacted. The survey highlights the impact of social isolation among rural communities, with farmers feeling they miss out on local community matters as a result of broadband issues. Meanwhile, 9-in-10 farmers admit to avoiding using the internet during busy times of the day, causing disruption to daily schedules.

Greg Mesch, CEO of CityFibre, said:

“Farmers need access to the cream of the crop when it comes to connectivity, if we are going to reap the full economic and technological benefits of Britain’s farms.

Government initiatives such as Project Gigabit are helping to bring faster internet access to rural and harder-to-reach communities and we know the difference that full fibre makes, which is why our teams are hard at work, laying miles of cable and climbing countless telegraph poles to bring faster, better broadband to millions of people.”

Rachel Hallos, NFU Vice President, said:

“To confidently produce more home-grown food we need to be as efficient and productive as possible. Reliable internet and mobile access are key to achieving this. Lack of connectivity not only impacts the day-to-day operations of rural businesses but also the safety of our workforce. Leaving a farmer with no way of communicating in a crisis is dangerous, and this lack of access is preventing UK farmers and growers from doing what they do best – running successful and profitable food producing businesses.

Better internet access can unlock greater productivity, growth and investment into the rural economy, especially at a time when businesses are being required to meet more of their legal and regulatory obligations online.”

The survey appears to be intended to underline the expected benefits of CityFibre’s ten contracts with the Government’s Project Gigabit scheme, which are worth around £900m in state aid and will enable the operator to reach more than 500,000 homes and businesses in hard-to-reach rural areas. This rises to 1.3 million premises, over the next 5 years, when the operator’s private investment is included (overall total of £1.2bn in public and private funding).

However, it should be said that not all farms strictly need a full fibre connection in order to be able to function properly, with many still being able to benefit from a “superfast broadband” (30Mbps+) service. Ofcom states that 98% of the UK can access such a service today, which rises to 99% in urban areas and falls to 89% in rural ones. The gap left to fill is getting smaller, but there’s clearly plenty of work left to do. Mobile, satellite and fixed wireless providers also have a role to play here.

Censuswide surveyed, online, a total sample size was 250 UK farmers between 11th and 17th February 2025.

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Mark-Jackson
By Mark Jackson
Mark is a professional technology writer, IT consultant and computer engineer from Dorset (England), he also founded ISPreview in 1999 and enjoys analysing the latest telecoms and broadband developments. Find me on X (Twitter), Mastodon, Facebook, BlueSky, Threads.net and .
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12 Responses

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  1. Avatar photo Meadmodj says:

    Many of these farms will be above cost threshold of BDUK initiatives.

    Farmers are very resourceful and are quite good at laying water pipes to their fields and some round here use remote solar power plants to power electric gates and for surveillance. This could be used to support a form of Fibre To The Gate.

    From there the farmer could install a new full fibre, WIFI or Gfast (using existing phone line) to their farm house.

    All that is needed is more coordination with the farming community for common kit (to lower cost, complexity and support) and an ISP process to provide service to the gate.

    1. Avatar photo JH says:

      Or they could avoid all that hassle and just install a Starlink system.

  2. Avatar photo Altnettruth says:

    Should they not be worried about the builds they started and abandoned first?

  3. Avatar photo Not relevant says:

    Not many farms in the average city, it’s almost like their whole previous business model and areas of interest was aimed at not sorting out farms. I could understand if say a rural provider like giga clear came out with this. Just feels like the naughty kid in class trying to throw someone else under the bus to distract the teacher from what he is doing or as the previous comment states what they are not doing

  4. Avatar photo The Facts says:

    Starlink?

    1. Avatar photo GNewton says:

      Nope. Have you asked yourself the question where BT’s Can’t Do culture comes from?

    2. Avatar photo 84.08khz says:

      Openreach, not BT. They’d be quite happy to do it, but they will expect to be paid for it. Because, if they did install FTTP at way less than it cost, plenty of people would then complain about predatory uncompetitive behaviour locking out altnets.

    3. Avatar photo The Facts says:

      @GN – this is where Openreach are installing faster than anyone else with 55% coverage and have a Fibre on Demand product? What’s the problem with Startlink?

  5. Avatar photo Ardacnet says:

    “8% of farms do not have any internet connectivity at all” – no internet at all? ADSL, FTTC, Mobile, Satellite, Fixed Wireless. There is no doubt that getting FTTP deployed to rural premises is eye-wateringly expensive in a lot of cases, but FTTP is not the only internet solution. Gigabit FWA is being trialled on farms in North East Scotland, along with solar/wind powered 5GSA. And no matter what, satellite (LEO & GEO) can provide connectivity pretty much anywhere.

    I get what CityFibre are trying to do here, but there needs to be some honesty – there are many rural premises which will simply not be upgraded to FTTP through any current or known plans.

  6. Avatar photo ProfessorPlum says:

    Cityfibre won’t even build in part of towns and cities where property density is lower and/or where wayleaves exist, so I’ve no idea why they feel they are in a position to champion farms.

    1. Avatar photo Winston Smith says:

      Because farms will likely qualify for BDUK subsidy and these are the only type of builds that their investors are currently willing to fund.

  7. Avatar photo 84.08khz says:

    Perhaps the 8% without any Internet are firmly in the 1/3rd who don’t believe Internet is critical? Or the half who can’t afford the farming kit that would make use of it?

    Thai reads like the survey didn’t read what they hoped it would, but they just published it anyway.

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