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ASA UK Ban Broadband ISP Zzoomm’s Ethically Questionable Direct Mail Ad

22nd October, 2025 (7 Comments)

The UK Advertising Standards Authority (ASA) has today banned yet another direct mailing advert for alternative full fibre broadband ISP Zzoomm, which occurred after it was found that the mail was NOT “obviously identifiable as a marketing communication” and misled recipients about the importance of its content.

Broadband ISP TalkTalk Tries to Entice UK Customers with 900Mbps for £30

21st October, 2025 (41 Comments)

Internet provider TalkTalk has today continued their efforts to boost the take-up of their home broadband services by launching their self-proclaimed “lowest ever price” on a 900Mbps full fibre (FTTP) package, which drops it from £38 to £30 per month on a 24-month minimum term for new subscribers.

Elevate Chairman Chris Baldock and CRO Andy Tatlock with Councillors from St Helens Council

Elevate Make Rapid Progress on New Fibre Broadband Network in St Helens

21st October, 2025 (1 Comment)

Alternative network operator Elevate, which back in April 2025 secured the contract to build a new “hyperfast” full fibre broadband network in the Merseyside (England) town of St Helens (here), has today revealed that they’ve made “substantial progress” on the deployment with 4,874 metres worth of fibre already installed.

MS3 Guy Miller and Zen Internet Richard Tang

CEO of UK Broadband Altnet MS3 to Step Down at Christmas After 4 Years UPDATE

21st October, 2025 (5 Comments)

The CEO of Hull-based alternative UK network operator MS3, Guy Miller, has today announced his intention to “step away” from the company at Christmas after an “incredible four years“. The provider’s full fibre (FTTP) broadband network currently covers 234,000 premises (212k RFS) in the North of England and has connected 20,000 customers.

2023 Openreach-engineers-inspecting-duct

Openreach Publish October 2025 Update on UK FTTP Broadband Rollout

21st October, 2025 (34 Comments)

National network operator Openreach (BT) has published the latest quarterly update on their roll-out of Fibre-to-the-Premises (FTTP) based gigabit broadband ISP technology. The update reflects all the recent changes and progress with their existing locations and doesn’t appear to add any new areas beyond those confirmed in July 2025 (here).

Internet disconnection and broadband ISP information on uk computer screen

Major Amazon Web Services Outage Disrupting Global Internet Services UPDATE5

20th October, 2025 (27 Comments)

Connectivity to many popular internet services and systems across the world, such as Alexa, Snapchat, Fortnite, Signal, Perplexity, Slack, HMRC, Roblox, Ring and many more (payment providers, VoIP services etc.), are being disrupted this morning after cloud-platform Amazon Web Services (AWS) appeared to suffer a major global outage.

Virgin-Media-O2-UK-Essential-Security-App-Screenshots

Broadband ISP Virgin Media UK Sees 285 Percent Rise in Phishing Threats

20th October, 2025 (5 Comments)

Broadband, phone and TV provider Virgin Media (O2) and their security partner, Akamai, have this morning warned that they’ve seen a 285% rise in phishing attempts this year. This figure has jumped to a huge 232,365 average new phishing threat entries to their threat intelligence feeds each day between April to June 2025.

Major UK Pension Funds Commit £40m to Improve Rural Broadband UPDATE

20th October, 2025 (7 Comments)

The UK Government has announced the launch of the Sterling 20 initiative, which is a partnership of the country’s twenty largest pension funds and insurance companies (Nest, Aviva, Legal & General, M&G etc.) that have all agreed to pump extra investment into local infrastructure and businesses to boost growth. Rural broadband will be one of the winners.

Shetland Expecting Fix for Broken Subsea Fibre Cable to Occur Next Weekend

18th October, 2025 (2 Comments)

Homes and businesses on Shetland, which is a remote UK subarctic archipelago that resides north of the Scottish mainland, could see the full restoration of local broadband services by around next weekend. Connectivity was disrupted earlier this month after Storm Amy caused damage to the main SHEFA-2 (Faroese Telecom) subsea fibre optic cable (here).

Derbyshire County Council Commits £900k to Plug Rural Broadband Gaps UPDATE

18th October, 2025 (0 Comments)

The Derbyshire County Council (DCC) in England has agreed to invest £900,000 to support the launch of two grant programmes, which will aim to improve broadband connectivity in at least some of the communities – predominantly rural ones – that are currently still expected to miss out on access to faster connections.

4th Utility Fibre Exploding in City Picture

Full Fibre Broadband ISP 4th Utility Sees UK Turnover and Take-up Surge

18th October, 2025 (0 Comments)

Network operator and broadband ISP 4th Utility, which have been quietly deploying their gigabit speed Fibre-to-the-Premises (FTTP) service to UK homes (SDU) and large residential buildings (MDU), this week published their annual accounts for the year ended 31st March 2025 and reported a “doubling of monthly subscriptions sold through the year“.

ISP Virgin Media UK Discount 1130Mbps Home Broadband to £29.99 with Netflix

17th October, 2025 (0 Comments)

New customers looking to join Virgin Media (O2) should note that the ISP has just introduced some bigger discounts across some of their home broadband and bundle packages. For example, Virgin’s 1130Mbps (1Gbps) package is now just £29.99 per month on a 24-month minimum term (price increases to £33.99 from April 2026 and £37.99 from April 2027).

Crossed BT Wires Led to Three Innocent UK People Being Accused of Child Abuse

17th October, 2025 (15 Comments)

A recently published judgement by the UK’s Investigatory Powers Tribunal (IPT) has revealed the disturbing case of how a simple mistake by one of BT’s (Openreach) broadband engineers led to three people, who shared the same house, having their lives turned upside down after they were wrongly accused of child sex offences.

Altnet Broadband ISP Gigabit IQ to Crowdfund for Fresh UK Investment

17th October, 2025 (1 Comment)

Internet access and online security provider Gigabit IQ (formerly Grayshott Gigabit) has begun inviting selected people to invest in their company via crowdfunding, which they rightly warn is a “high risk investment” and one where those who make a commitment are “unlikely to be protected if something goes wrong“.

Broadband ISP Virgin Media UK Upgrades Customers to Hub 5 Router for Free

17th October, 2025 (35 Comments)

Customers of fixed broadband provider Virgin Media (O2) have today been informed that the ISP is “starting to upgrade” those with their older Hub 3 (TG2492S/CE) and Hub 4 (TG3492LG-VMB) Wi-Fi routers to its newer, more advanced Hub 5 device “at no extra cost“.

Scotland R100 and DSSB Subsea Fibre Map - Arrow Points to Tiree

Tiree Island Suffers Protracted Broadband Outage After Subsea Cable Break

17th October, 2025 (1 Comment)

Apparently, Shetland wasn’t the only remote UK island to suffer broadband and phone disruption (here) due to a broken subsea fibre cable after Storm Amy struck Scotland earlier this month. Homes and businesses on the tiny Inner Hebrides island of Tiree are suffering from a similar problem, but have been left with much more uncertainty over its resolution.

Ofcom Consult on Alternative UK Pricing for Openreach’s UK Fibre Broadband Products

17th October, 2025 (9 Comments)

The UK telecoms regulator, Ofcom, has today proposed changes under their 5-yearly Telecoms Access Review 2026 (TAR) to how they set charge controls and regulate the pricing of certain Openreach based fibre broadband (FTTC/P) products, such as the regulated 80Mbps (currently 40Mbps) wholesale tier and connection fees for FTTP lines.