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Broadband Disrupted for Shetland and Orkney by Subsea Fibre Break UPDATE

27th July, 2025 (11 Comments)

Thousands of homes and businesses across Shetland, which is a remote UK subarctic archipelago that resides north of the Scottish mainland, have suffered disruption to their broadband services this weekend after part of the main SHEFA-2 (Faroese Telecom) submarine (subsea) fibre optic cable was damaged. Premises on the Orkney Islands were also hit.

Grain Expands FTTP Broadband Network Cover to 270,000 UK Premises

27th July, 2025 (4 Comments)

Carlisle-based alternative network operator and ISP Grain (Grain Connect), which a week ago secured a major £225m funding boost (here), on Friday revealed that their gigabit-capable full fibre (FTTP) broadband network had now covered 270,000 UK premises (up from 250k in March 2025) – from Aberdeen to Brighton, Carlisle to Cornwall, Leicester to Liverpool and Newcastle to Newport etc.

CityFibre Engineer Installing External Wall Box 2024

Sky Broadband and the Question of Preferential UK CityFibre FTTP Install Dates

26th July, 2025 (34 Comments)

A couple of weeks have passed since Sky Broadband became the largest retail ISP to go live on CityFibre’s national Fibre-to-the-Premises (FTTP) network (here). But some rival providers have privately begun to note that customers who sign-up to Sky’s service seem to be getting earlier installation dates than they can. We take a closer look.

Broadband ISP TalkTalk Confirms £100m UK Funding Deal UPDATE2

25th July, 2025 (22 Comments)

The debt strained TalkTalk Group, which has recently been going through another turbulent time due to payment disputes with suppliers and reports of a possible sale (here, here and here), has secured an additional £100m funding deal from existing shareholder Ares Management. This may be enough to reduce some of the financial pressures.

Price Hikes in UK Telecoms and Broadband

Study of Six Major European Countries Finds Only UK Saw Broadband Prices Rise

25th July, 2025 (21 Comments)

A recent study by telecom analyst firm Tarifica, which examined the change in fixed broadband ISP pricing between 2023 and 2025 across six major European countries (Italy, France, Spain, United Kingdom, Germany and the Netherlands), has found that prices fell in every country except the UK where they rose by 7.86%.

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Starlink Says Global Broadband Outage Caused by Internal Software Failure UPDATE

25th July, 2025 (3 Comments)

The VP of Engineering at satellite broadband operator Starlink (SpaceX), Michael Nicolls, has revealed that last night’s 2.5 hour long network outage of their mega constellation – impacting all terminals (business and residential) – was caused by a “failure of key internal software services” in their core network.

Outbound Mobile Calling Problems Strike EE’s National UK Network UPDATE8

24th July, 2025 (34 Comments)

Some customers of mobile operator EE (BT), as well as those on other networks who might be trying to contact them, are currently experiencing a partial service outage that is disrupting their ability to make calls (others complain they also can’t receive calls). The operator has declared this to be a priority 1 incident. The issue also seems to be impacting some landline calls.

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Openreach Pole Problem Triggers Long Broadband Outage in Welsh Village UPDATE

24th July, 2025 (0 Comments)

Residents in the tiny rural Gwynedd (Wales) village of Llangwnnadl have been left without access to fixed broadband and phone services for several weeks. Local news reports claim that the situation began after a telecoms pole replacement was carried out by Openreach, which is unusual as normally such work is carried out to fix and not cause a fault.

BDUK Issue First 2025 Update on UK Project Gigabit Broadband Progress

24th July, 2025 (3 Comments)

The Government’s (DSIT) Building Digital UK agency has today published their first 2025 progress report on the £5bn Project Gigabit broadband rollout scheme, which covers the April to December 2024 period. The data reveals that some 1,188,400 UK premises have received gigabit-capable broadband coverage by BDUK’s gigabit programmes since their inception.

O2 UK and Ontix Expand 4G Mobile Small Cells to Bristol’s Clifton Area

24th July, 2025 (0 Comments)

Mobile operator O2 (Virgin Media) and network technology provider Ontix have this morning announced that they’ve enhanced 4G mobile (mobile broadband) capacity in the city of Bristol in South West England, specifically the historic Clifton area, by extending their deployment of several small cells.

VodafoneThree Sign Outside UK Office Building in June 2025

VodafoneThree UK Hits 1.65 Million Broadband Users as Mobile Tops 28.76m UPDATE

24th July, 2025 (14 Comments)

Broadband and mobile operator Vodafone has published their first combined Q1 FY26 financial results with Three UK. The figures show that the merged entity has 1.654 million fixed broadband customers (up by 44k in Q1 vs 61k in the previous quarter) and a huge combined mobile base of 28.765m – making them the “biggest mobile network operator in the UK“.

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BT See Loss of 169k Openreach UK Broadband Lines and Appoints New CFO

24th July, 2025 (72 Comments)

Telecoms giant BT Group just published a short trading update to the end June 2025 (Q1 FY26), which reveals that Openreach lost another 169,000 total broadband lines to rival networks over the past quarter (down from 243k in the previous quarter). But they also saw their “full fibre” (FTTP) coverage grow to over 19 million premises (up by 1m) and take-up increased to 37% (up from 36.13%).

Voneus Gigabit Wireless Kit on Street Lights 2025

VIDEO – Voneus Brings Gigabit Wireless Broadband to St Clears in Wales

24th July, 2025 (0 Comments)

Rural UK broadband operator Voneus, which continues to deploy a gigabit-capable fixed wireless access (FWA) and full fibre (FTTP) networks across poorly served rural areas, has announced that they’ve deployed their wireless network across the small Carmarthenshire (Wales) town of St. Clears.

Broadband Provider Exascale Joins CityFibre’s UK Full Fibre Network

23rd July, 2025 (5 Comments)

Broadband ISP and network builder Exascale, which has also deployed their own gigabit speed Fibre-to-the-Premises (FTTP) network to a few thousands premises in part of Telford and Wrekin, has today signed a partnership to harness CityFibre’s network and thus deliver FTTP and Ethernet services to more UK homes and businesses.

Three UK Discounts Unlimited 4G and 5G Home Broadband to £17

23rd July, 2025 (0 Comments)

Mobile operator Three UK appears to have introduced one of the biggest discounts yet on their 4G and 5G powered unlimited Three Home Broadband packages, which have just been discounted to only £17 per month on a 24-month minimum contract term (or £28 if you take it as a rolling monthly plan).

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Mobile Operator Spusu UK Cuts International Data Roaming Charges

23rd July, 2025 (3 Comments)

The SIM-Only mobile provider spusu, which holds a virtual operator (MVNO) agreement via BTWholesale to harness EE’s national 4G and 5G network, has today announced “sweeping cuts” to their international data (mobile broadband) roaming charges across 150 countries and slashing rates by at least 50% in over 100 of those.

Virgin Media O2 Adopt Trustly’s Pay by Bank Solutions for UK Customers

23rd July, 2025 (17 Comments)

Broadband and mobile provider Virgin Media and O2 (VMO2) has today signed a new partnership that will see them adopting Trustly’s “next-generation” Direct Debit account automation and one-off Pay by Bank solutions. The goal is to streamline payments and onboarding processes as part of the UK operator’s commitment to “making customers’ lives easier“.