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Openreach Launches Alternative UK Analogue Phone Line Product

29th September, 2025 (36 Comments)

Openreach has today notified UK telecoms providers that their SOTAP Analogue product will, following a “successful pilot” (here), get its full commercial launch on 28th October 2025. This is a phone line service that does NOT require broadband to work and will be targeted at vulnerable users who would otherwise struggle with migrating to an All-IP (internet) based phone service.

Mobile Infrastructure Firm Cornerstone Adopts AI to Boost UK Rollout

29th September, 2025 (3 Comments)

Mobile infrastructure company Cornerstone (CTIL), which was originally established as part of a UK network sharing agreement between O2 (Virgin Media) and Vodafone (Vantage Towers), has today become the latest network operator to adopt Vyntelligence’s AI technology (Agentic Video Intelligence) to speed up the roll-out of new masts and cut costs.

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Virgin Media O2 Expand UK 3G Mobile Switch Off to Scotland

29th September, 2025 (3 Comments)

Mobile network operator O2 (Virgin Media) has this morning revealed that customers in Scotland will be the next to go through their 3G mobile (broadband) switch-off programme on 5th November 2025. The announcement follows completed withdrawals across various other locations in England (Durham, Norwich, Telford, Watford etc).

Broadband Altnet Hyperoptic Not Hunting Fresh UK Funding as Gross Profit Hits £87m

29th September, 2025 (6 Comments)

City-focused broadband ISP Hyperoptic, which claims to have deployed their full fibre (FTTP/B) network to cover 1.9 million UK premises, has told ISPreview they’re NOT currently seeking more funding to keep their network expansion going. The company’s latest accounts to the end of 2024 show they generated maiden adjusted earnings of £2.7m in 2024 (vs a loss of £4.7m in 2023) and gross profit rose 20% to £87m.

Humax to Release PVR Set Top Box for Freely’s UK Broadband TV Service

29th September, 2025 (33 Comments)

Set-top-box manufacturer Humax appears to be preparing to launch its first box with video recording capabilities for the new broadband-based live TV streaming service Freely, which is supported by several of the major UK TV broadcasters (BBC, ITV etc.) and is an evolution – not yet a full replacement – of the existing Freeview service (inc. Freeview Play and Freesat).

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Broadband ISP Airband Target Positive EBITDA for 2028 as Funding Concerns Loom UPDATE

29th September, 2025 (6 Comments)

Alternative rural UK broadband ISP Airband, which has built a full fibre (FTTP) and wireless (FWA) network that covers parts of Wales and South West England, has shared a copy of their latest group accounts with ISPreview and revealed that they expect to reach EBITDA positivity in 2028. But the provider is still facing a “material uncertainty” over its funding.

Hints of 5Gbps Broadband and Package Tweaks from Virgin Media UK

28th September, 2025 (30 Comments)

In recent weeks ISPreview has started to see more indications that customers of UK ISP Virgin Media (O2), particularly those covered by their XGS-PON based Fibre-to-the-Premises (FTTP) broadband lines (either via coax upgrades or nexfibre), may soon see a package refresh and possibly even the launch of a 5000Mbps (5Gbps) symmetric speed tier.

Zen Internet UK Gives Free Speed Boost to Some CityFibre Customers

27th September, 2025 (9 Comments)

Broadband ISP Zen Internet appears to have quietly begun a new programme of package upgrades (regrades) for some of their customers on CityFibre’s national Fibre-to-the-Premises (FTTP) network. The move essentially upgrades those on their 100Mbps (symmetric speed) plan to the faster rate of 160Mbps “at no extra cost“.

Landline UK Phones Still Popular with Some Groups – 28 Percent of GEN Z Have One

26th September, 2025 (25 Comments)

A new Opinium survey of 2,000 UK adults, conducted during June 2025, has revealed that 28% of respondents aged 18-27 years old (Gen Z) still have a landline phone at home and 21% of that same group only retain it “as a decoration”. But interestingly, 43% of respondents remain unaware of the looming change to digital phones by the end of 2027.

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Broadband ISP Virgin Media UK Offers £70 to Customers Who Refer a Friend

26th September, 2025 (0 Comments)

Broadband, phone and pay TV provider Virgin Media has this morning launched a new promotion that gives existing customers the opportunity to earn up to £70 if they refer a friend (it’s normally £50). The incentive will also give the new customer up to £70 too.

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Openreach Give ISPs 48 Hours to Remove Lithium Batteries from UK Exchanges UPDATE

26th September, 2025 (24 Comments)

Network operator Openreach took a few communications providers by surprise yesterday after they gave them just 48 hours to remove any lithium batteries from BT exchanges. The batteries are said to be prohibited by the operator’s building safety policy “due to the significant risks … [of] thermal runaway, fire and explosion“.

Sky Mobile Customers Suffer Spate of UK eSIM Activation Problems

26th September, 2025 (6 Comments)

Some customers of the Sky Mobile (Sky Broadband, Sky TV etc.) service, which harnesses O2’s Mobile Virtual Network Operator platform, have recently been complaining about a spate of problems with getting eSIMs activated. But the good news is that Sky now appears to have removed the faulty eSIMs and has begun contacting users to sort replacements.

iD Mobile UK Offers 5G Unlimited Mobile Broadband Data Plan for £8

26th September, 2025 (0 Comments)

Low-cost mobile operator iD Mobile (Currys), which harnesses Three UK’s (VodafoneThree) national 4G and 5G network via a virtual operator partnership (mvno), has discounted their 4G and 5G unlimited data (broadband) plan on a 24-month term to half price – £8 per month – for the first 6 months of service, rising to just £16 thereafter.

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Government to Expand UK Availability of Gigabit Broadband Voucher Scheme

26th September, 2025 (4 Comments)

Good news. The Government’s Building Digital UK (BDUK) agency will shortly announce that more areas of the United Kingdom are to be re-opened to the Gigabit Broadband Voucher Scheme (GBVS), which means that homes and businesses in poorly served areas will be able to apply for funding to help get faster internet connections installed.

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Ofcom Warn UK People to Watch for Scammers Impersonating the Regulator

25th September, 2025 (4 Comments)

The UK telecoms and media regulator, Ofcom, has warned consumers that fraudsters are attempting to impersonate them. In short, some people have received calls from scammers, which claim that services (e.g. broadband, phone etc.) have been fraudulently taken out in their name, when this is not the case.

Comms Council UK Name Winners of Best 2025 VoIP Provider Awards

25th September, 2025 (0 Comments)

The Comms Council UK, which represents the United Kingdom’s national Unified Communications and Voice-over-Internet-Protocol (VoIP) phone industry, has today announced the winners of their 17th annual 2025 awards event at a ceremony at The IET in London. Some of the winners include bOnline, 8×8, and Yealink.

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Full Fibre Provider ITS Technology Launch Enterprise-Grade Security for Every Business

25th September, 2025 (0 Comments)

The ITS Technology Group, which has deployed various open access full fibre broadband and Ethernet networks across parts of the United Kingdom, has today announced the launch of its new Cisco-powered ‘ITS SecureEdge’ product. The new value-added service is designed to “protect businesses of all sizes” from Distributed Denial of Service (DDoS) attacks.