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Communications Ombudsman Report Surge in UK Telecoms Complaints

5th Sep, 2024 (3 Comments)

The Communications Ombudsman, which is one of the two Ofcom approved Alternative Dispute Resolution (ADR) providers for UK consumers of broadband ISPs, mobile and landline phone operators, has released its complaints data for the first half of 2024 and reported a 54% increase in telecoms cases accepted vs the same time last year.

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Business ISP York Data Services Acquired by Communicate

5th Sep, 2024 (0 Comments)

Business connectivity provider York Data Services, which obviously focuses upon serving firms in Yorkshire (England) via their full fibre network, has been acquired by Communicate, a similar provider of cybersecurity and network infrastructure solutions, for an undisclosed sum.

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Trial to Run Fibre Optic Cables via the UK Water Mains Has Stalled

5th Sep, 2024 (10 Comments)

The UK Government’s (DSIT) c.£6.2 million “Fibre in Water” trial (Project TAWCO), which aimed to test the deployment of fibre optic (FTTP) broadband cables through a live water mains (used for drinking water), has still not progressed to Phase 2 after a decision was taken to “stop the live build trial” due to several key obstacles.

Tesco Mobile UK Extends Free EU Roaming Again to 2026

5th Sep, 2024 (7 Comments)

Mobile operator Tesco Mobile has once again extended their Home From Home (HFH) EU roaming offer for another year, until 2026. Customers can thus continue to tap into their UK minutes, texts and data (mobile broadband) allowances, at no extra cost, when travelling around 48 destinations in the EU and beyond.

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Powys and Ceredigion Locals Get New Mobile Coverage Checker

4th Sep, 2024 (1 Comment)

The Growing Mid Wales (GMW) programme and network analyst firm Streetwave have today launched a “groundbreaking coverage checker” for 3G, 4G and 5G mobile networks in the region, which uses the data they’ve been collecting on mobile broadband coverage and speeds by harnessing waste collection vehicles (bin lorries).

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Ofcom Partially Delays New UK Broadband Switching Process by 6 Weeks

4th Sep, 2024 (10 Comments)

The UK telecoms regulator, Ofcom, has today acknowledge that their already much delayed new One Touch Switch (OTS) system for faster consumer broadband ISP migrations won’t be 100% ready for launch on 12th September 2024. But rather than delay it, again, they’ve instead ordered providers to retain the old system for a further 6 weeks.

Ofcom Predict 98 Percent of UK Covered by Gigabit Broadband in May 2027

4th Sep, 2024 (25 Comments)

The UK telecoms regulator, Ofcom, has today published the third edition of their forecast for Planned Network Deployments, which predicts that full fibre (FTTP) broadband ISP lines are on course to cover 95-96% of all UK properties by May 2027 (29 million premises) – rising to 97-98% for “gigabit-capable” networks (i.e. FTTP and Cable).

Netmore to Hook Up Yorkshire Water Meters to LoRaWAN Wireless Network

4th Sep, 2024 (12 Comments)

Global network operator Netmore has signed a contract with Yorkshire Water in England that aims to upgrade and connect 1.3 million water meters across the Yorkshire region (i.e. those that are reaching the end of their operation life) to their Long Range Wide Area Network (LoRaWAN).

UK Tops New G7 Focused Digital Connectivity Readiness Index

4th Sep, 2024 (0 Comments)

Technical consultancy firm FarrPoint has today published their first International Digital Connectivity Readiness Index (IDCRI), which ranks the United Kingdom top against the G7 nations. The index ranks countries by the quality and coverage of their digital infrastructure (broadband, 5G etc.), as well as other areas like digital skills and online security etc.

Sky UK Temporarily Phasing Out Sky Q Triple Play TV Packages UPDATE

4th Sep, 2024 (68 Comments)

Sky (Sky Broadband) has confirmed that they will, from today, be temporarily “phasing out” their old satellite-based Sky Q Triple Play packages, which means they’re “no longer available for purchase on Sky.com“. Existing customers will continue to be supported. Sky’s focus is on their newest internet-based streaming products.

Freedom Fibre Award Grants to 23 North Shropshire Community Projects

3rd Sep, 2024 (0 Comments)

Alternative UK network operator Freedom Fibre, which has built their 10Gbps capable full fibre broadband (XGS-PON / FTTP) network to cover 300,000 premises across England (27th Mar 2024) and is home to 20,000 customers (12th Aug 2024), has today awarded thousands of pounds to support 23 community groups from across North Shropshire.

Virgin Media O2 Business to Build Dark Fibre Network in Swansea

3rd Sep, 2024 (2 Comments)

Broadband ISP Virgin Media O2 Business (VMO2) last week won the contract to deploy a new Dark Fibre network as part of the Swansea Bay City Region project (Digital Infrastructure Programme). The new network should deliver significantly improved data capacity and speed to 36 public sector sites throughout Swansea and Neath Port Talbot.

Openreach Make Proactive FTTP Upgrades a Standard Process for ISPs

3rd Sep, 2024 (27 Comments)

Network access provider Openreach (BT) has made their “Proactive FTTP Upgrades” a standard process from ISPs. This will take effect from 1st October 2024 and should make it easier for UK broadband ISPs that want to migrate existing customers on slower copper-based ADSL, FTTC (VDSL2) and G.fast lines to faster full fibre (FTTP) ones.

Virgin Media UK Partners with TSA Telecare Body for Digital Phone Switch

3rd Sep, 2024 (3 Comments)

Broadband ISP Virgin Media (O2) has today given their Digital Landline Switchover (DLS) programme (i.e. migrating old analogue landline phones to IP-based services) a boost by signing a “first-of-its-kind partnership” with TSA, the telecare advisory body, to enhance the support provided to telecare users as the UK transitions to Digital Voice.

Gov Considers Easier Access to Blocks of Flats for UK Broadband Upgrades

3rd Sep, 2024 (11 Comments)

The new UK Government has begun informally consulting with the telecoms industry after network operators called on them to make it easier and cheaper to access large residential buildings (MDUs – blocks of flats or apartments), which could help to upgrade related buildings to gigabit-capable broadband. Easier said than done.

Ogi Secure £45m Investment to Boost FTTP Broadband Build in Wales

3rd Sep, 2024 (3 Comments)

Broadband ISP Ogi, which is building a multi-gigabit speed Fibre-to-the-Premises (FTTP) network across parts of South Wales (UK), has today announced that they’ve secured a new £45m financing package from Cardiff Capital Region (CCR), alongside ongoing equity investment from its principal shareholder, Infracapital, to support their future growth.

Virgin Media O2 Seeks £1bn to Support UK NetCo Wholesale Venture

2nd Sep, 2024 (7 Comments)

Broadband, TV and mobile provider VMO2 (Virgin Media and O2) is reportedly seeking outside investors to raise a further £1bn in order to help fund the company’s plan (here) for opening up their existing fixed line network to wholesale via a new business (NetCo), which is expected to be introduced during the first half of 2025.