Home » UK ISP News Archive » ISP News (18452 Posts)

Latest ISP News

Mobile Network Operator Three UK Suffers Calling Outage UPDATE7

23rd Jan, 2025 (36 Comments)

Some customers of mobile operator Three UK are this afternoon being impacted by a partial network outage, which is preventing them from making or recieving calls (this often returns a “call failed” message). But 999 (emergency) calls and data (mobile broadband) connectivity, including related IP based calls (e.g. WhatsApp), continue to function.

Storm Eowyn on Friday 24th Jan 2025 Met Office Picture

Broadband Operators Warned to Brace for Storm Eowyn on Friday

23rd Jan, 2025 (4 Comments)

A number of network operators, such as Openreach (BT), have put out notifications to warn partners and customers about the expected impact of Storm Éowyn tomorrow morning. The named storm is expected to be particularly vicious when it strikes Ireland, which is why it’s generating some headlines online, although its impact upon the UK will still be nasty.

LONAP Internet Exchange Cuts UK Pricing of Port Fees

23rd Jan, 2025 (5 Comments)

The London Access Point (LONAP), which is a not-for-profit Layer 2 Internet Exchange Point (IXP) based in London that was first established in 1997 and works with various different members (broadband ISPs, CDNs, mobile operators etc.), appears to have responded to recent price cuts at LINX (here) by refreshing some of its own fees.

Phone handset hanging from cord - 123RF - 26684886.webp

O2 UK Reveals First Insights from AI Granny Created to Waste Scammers Time

23rd Jan, 2025 (19 Comments)

Mobile operator O2 (Virgin Media) launched a “human-like” AI (Artificial Intelligence) ‘Granny’ called Daisy in November last year (here), which was designed to answer calls in real-time from fraudsters and keep them busy (away from customers) for as long as possible. Since then, the bot has chatted with over 1,000 scam callers, and it’s learnt a few things.

Map-of-the-UK-blue-vector-showing-data-links-to-key-points-by-CoPilot-for-MJ-020524

FarrPoint Find UK Councils Prioritise Gigabit Broadband, Ignore Data Centres

23rd Jan, 2025 (3 Comments)

Consultancy firm FarrPoint has today published their third annual (2025) survey of digital leaders at councils across England, Scotland and Wales. The results reveal that expanding the coverage of gigabit broadband remains the top priority for most local authorities. But on the flip side, only 4% of surveyed councils are developing a dedicated data centre strategy.

Virgin Media O2 Ontix Small Cell on Street Light PR 090924

Virgin Media O2 and Ontix Expand 4G Mobile Small Cells in Birmingham

23rd Jan, 2025 (5 Comments)

Mobile network operator O2 (Virgin Media) has continued with their effort to boost 4G mobile (mobile broadband) capacity across the UK, which today sees them working with Ontix to expand their roll-out of small cells into new areas of Birmingham – primarily around Soho Road and Handsworth.

Anger After CityFibre Builds UK Broadband Cabinet on Private Garden

23rd Jan, 2025 (36 Comments)

CityFibre has been criticised by a homeowner in Southend-on-Sea (Essex, England) after the operator accidentally built one of their new full fibre broadband ISP street cabinets, without permission, on a private garden. But then, after attempting to rectify their mistake, “left the garden in ruins – an unsafe and hazardous mess“.

CityFibre Improves Testing of UK Full Fibre Network with EXFO Exchange

22nd Jan, 2025 (2 Comments)

Network operator CityFibre has today become the latest broadband infrastructure builder to adopt EXFO‘s Exchange solution, which is a solution that will improve the company’s ability to conduct field-testing of their full fibre network (covering. 4 million premises across the UK) and so also save them time, as well as money.

2024-Openreach-UK-engineer-working-in-rural-scotland

Openreach Expand FTTP Broadband to Half of Scotland – 1.45 Million Premises

22nd Jan, 2025 (2 Comments)

Network access provider Openreach (BT) has announced that their UK Fibre-to-the-Premises (FTTP) based broadband ISP network now covers over 1.45 million properties in Scotland (half of all premises), which has also delivered a strong take-up rate of 38% and at a total build cost of £435 million.

Virgin Media UK and Nexfibre Expand Full Fibre to 8,000 Northallerton Homes

22nd Jan, 2025 (1 Comment)

Network operator nexfibre, which shares some of their UK parentage with retail broadband ISP partner Virgin Media (O2), has today announced that they’ve made their 2Gbps speed Fibre-to-the-Premises (FTTP) network available to more than 8,000 homes in the market town of Northallerton (North Yorkshire, England) for the first time.

Broadband ISP Wildanet Offers Discounts to Blue Light Card Holders

22nd Jan, 2025 (0 Comments)

Alternative network provider Wildanet, which is building a gigabit speed Fibre-to-the-Premises (FTTP) broadband network across rural parts of Cornwall and Devon in England, has just become the latest UK ISP to start offering special discounts to holders of a Blue Light Card (i.e. price cuts for workers in the emergency services and veterans).

BT Wholesale Broadband Performance Tester UK Screenshot 21012

BT Wholesale Retires UK Broadband ISP Speed Tester Service

22nd Jan, 2025 (12 Comments)

Network services provider BT Wholesale has confirmed to ISPreview that they’ve taken the decision to “retire” their long-running BroadBand Performance Test (speed tester), which is a change that was formally introduced at the start of this month. But BT has yet to post a notice about this on the service page, which may cause some confusion for those trying to run a test.

Sky-Broadband-Max-Hub-with-Coloured-Lines

Sky Broadband Users in West Yorkshire Suffer Unusual Connectivity Woes UPDATE

21st Jan, 2025 (6 Comments)

Some customers of UK ISP Sky Broadband, primarily those in West Yorkshire (England), appear to be suffering from an unusual problem with their internet connectivity. The issue is disrupting video playback on YouTube and hampering access and downloads from Google Play (Android App store), as well as some other services.

AI controlling telecommunication networks CoPilot AI image for Mark Jackson 210125

New Report Makes the Case for Global and UK Telco Sector to Adopt AI

21st Jan, 2025 (1 Comment)

A new report from consultancy firm EY and European broadband operator Liberty Global, which alongside Telefonica is also a parent of the merged Virgin Media and O2 UK, has today argued for the “strategic adoption” of AI in the telco sector to help drive “major sustainability gains over the next decade“. Just don’t worry about its power consumption.

GoFibre Hawick FTTP Broadband Promotion and Gopher

GoFibre Complete FTTP Broadband Build in Hawick, Sees Strong Early Take-up

21st Jan, 2025 (1 Comment)

Edinburgh-based alternative UK network ISP GoFibre has today announced that they’ve managed to sign-up 1,000 customers to their new full fibre (FTTP) broadband network in the Scottish Borders town of Hawick, which has just completed its build. Locals are now being offered a special deal that gives new customers speeds of 1000Mbps for the price of 500Mbps for the duration of their contract.

Bundle of optical fibers with lights in the ends lay on keyboard.

Virgin Media Business Start Offering Ethernet via New Converged UK Network

20th Jan, 2025 (0 Comments)

The wholesale division of UK broadband ISP Virgin Media Business (VMO2) has today announced that they’ve started offering their high-bandwidth products, such as National Ethernet (NE) and Direct Internet Access (DIA), over their new “next generation” Converged Interconnect Network (CIN).

CityFibre-2025-Engineer-Next-to-Van-and-Rural-House-PR-090125

CityFibre UK Starts Project Gigabit Broadband Roll Out for Kent

20th Jan, 2025 (11 Comments)

Network operator CityFibre has today announced that they’ve begun the roll-out phase of their £112 million state-aid supported Project Gigabit contract for Kent (Lot 29) in England. This will extend their 10Gbps capable FTTP broadband ISP network to an additional 50,000+ premises in hard-to-reach rural areas.