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Broadband ISP Plusnet UK Struck by Email and Website Woes UPDATE

9th Feb, 2022 (2 Comments)

Customers of broadband ISP Plusnet have informed us that the provider is currently suffering from a “major outage” of their website. At the same time their email platform is rejecting attempts to login, which is probably related to the first issue and means that users cannot access their messages.

Ofcom Sets Initial Views on Future of UK Mobile and Spectrum

9th Feb, 2022 (13 Comments)

The telecoms regulator, Ofcom, has today published two new discussion papers that set out their “initial thinking” on how UK mobile markets might develop and how networks may need to evolve to meet future demand. But they do not currently propose any major new regulatory interventions or new consumer pricing rules.

BT Group Plans to Outsource UK Supply Chain Operation to GXO

9th Feb, 2022 (0 Comments)

The BT Group has this morning outlined new plans to outsource their supply chain operation to logistics firm GXO Logistics, including supporting the Group’s fixed broadband and mobile network build activities by transporting stock and replenishing supply stores, helping to keep 15 million customers connected.

Study of 5G Broadband Speeds and Availability in 16 UK Cities

9th Feb, 2022 (22 Comments)

Mobile testing firm RootMetrics (Ookla) has today published a new H2 2021 summary of 5G based mobile broadband performance and availability across the United Kingdom, which reveals how each of the primary network operators – EE (BT), Vodafone, Three UK and O2 (VMO2) – performed across 16 of the biggest metro cities.

Starlink Loses 40 LEO Broadband Satellites to Geomagnetic Storm

9th Feb, 2022 (23 Comments)

SpaceX appears to be licking some extremely expensive wounds today after the company revealed “up to” 40 of the 49 Starlink broadband satellites that it launched to Low Earth Orbit (LEO) on 3rd February 2022 will soon be toast, thanks to the impact of a pesky geomagnetic storm.

Project Gigabit Updates on Start of First Live UK Procurements

9th Feb, 2022 (17 Comments)

The UK Government’s Building Digital UK team has published an update on the start of their first procurements under the £5bn Project Gigabit broadband rollout, which is now inviting bids for contracts worth up to £292m to upgrade rural premises across Cumbria, Durham, Northumberland, Cambridgeshire, Dorset and Teesdale.

Vodafone UK Updates on Changes to Roaming and Basics Plans UPDATE

9th Feb, 2022 (7 Comments)

Mobile operator Vodafone UK has informed us of some changes they’ve made to their SIM-Only “Basics” plans from 6th and 9th February 2022, which relates to the introduction of new roaming options (costs), the removal of data capping (not quite what it sounds like) and the enabling of a spend manager.

Encrypted Computer Data by 123rf ID104712693

Cybersecurity and Human Rights Groups Warn UK Against Encryption Ban

9th Feb, 2022 (3 Comments)

Some 50 leading security, human rights and technology experts have put their names to a new letter that accuses the UK Government of “misleading the public” with a “scaremongering” campaign against the use of end-to-end encryption on the internet, which helps to keep everything from financial transactions to messaging secure.

Old footbridge and traditional Cotswold cottages, Bibury, England, UK.

Gov Ponders Approach to Gigabit Broadband in Remote UK Areas

8th Feb, 2022 (12 Comments)

The UK Government has just published a response to its consultation on the question of how significantly faster broadband ISP networks can be extended to reach the final 0.3% of the country (i.e. under 100,000 premises), which are too expensive for their new £5bn Project Gigabit programme to reach in its current form.

Gov Names Winners of New Pilots to Aid 5G via Street Furniture UPDATE

8th Feb, 2022 (1 Comment)

The UK Government has today awarded £4m to support 8 new 2-year long pilots under the Digital Connectivity Infrastructure Accelerator (DCIA) project, which will test ways of making it easier for network operators to access and deploy 5G mobile (mobile broadband) infrastructure on street furniture and public buildings.

Zzoomm’s FTTP Broadband Goes Live in Crewe and Nantwich UK

8th Feb, 2022 (9 Comments)

UK ISP Zzoomm has announced that their new 10Gbps capable Fibre-to-the-Premises (FTTP) broadband network has begun to go live in parts of the large railway town and civil parish of Crewe and Nantwich (Cheshire, England), with premises in the village of Shavington being the first to benefit. But competition is fierce.

Openreach 2022 Engineer Testing Fibre Lines

Openreach Hit by More Ethernet Delays Due to Chip Shortages UPDATE

8th Feb, 2022 (5 Comments)

Openreach (BT) has warned of further provisioning delays for UK customers taking their high-capacity data services, specifically their Ethernet Backhaul Direct (EBD) products, which is occurring after the ongoing global shortage of semiconductor chips (here) hit their supply of kit from Ciena.

ISP Pure Broadband Sees 5,000 New UK Customers in Past Year

8th Feb, 2022 (3 Comments)

Hull-based UK ISP Pure Broadband, which serves consumers covered by new full fibre (FTTP) networks from KCOM, CityFibre and also OFNL, is today celebrating their continued growth, with 5,000 new customers having signed-up in the last 12 months alone.

woman customer complaints call center vector illustration eps 10

Ofcom Shames UK ISP TalkTalk and Shell in Q3 2021 Complaints Study

8th Feb, 2022 (10 Comments)

Ofcom has today published their latest Q3 2021 (calendar) consumer complaints study, which identified both TalkTalk and Shell Energy as the providers that attracted the most gripes for fixed broadband services, while TalkTalk also took flak for landline phone services and iD Mobile came top for Mobile moans.

Gov Confirms Second Try at UK Internet Age Verification System

8th Feb, 2022 (23 Comments)

The Government has today confirmed that the new Online Safety Bill will, among many other changes, have another go at introducing a controversial internet age verification system, which will target “all websites” that contain pornographic content. Sites that fail to comply will be blocked by broadband ISPs and mobile operators.

Virgin Media UK Offers Free Kids TV Channels Over Half Term

7th Feb, 2022 (2 Comments)

Broadband ISP Virgin Media UK (VMO2) has today announced that it will make the operator’s full range of premium kids entertainment and learning-based programmes – a total of 12 kids pay TV channels (e.g. Cartoon Network, Nickelodeon) – available for all TV customers until 8th March 2022, “at no extra cost.”

Censorship Blocked Website Message by UK ISP

High Court Orders Big UK ISPs to Block Cyberlocker Website

7th Feb, 2022 (18 Comments)

The High Court has ordered six of the UK’s largest broadband ISPs – Sky Broadband, BT, Plusnet, TalkTalk, Virgin Media and EE – to block customers from accessing a website called Mixdrop, which is described as a “cyberlocker” that facilitated internet piracy (copyright infringement) by allowing users to stream or download TV and film content.