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Telephone warning restriction by 123rf

21st Oct, 2026 (2 Comments)

The UK telecoms regulator has today opened a new investigation into communications provider Xtra Phones UK, which will assess whether the company has failed in its duty to ensure that phone numbers allocated to it are not being misused, including to perpetrate scams.

Analogue uk phone handset on red background

21st Oct, 2026 (2 Comments)

The UK telecoms regulator, Ofcom, has today fined telecoms provider Tismi (Tismi BV) £437,500 for failing to prevent misuse of its phone numbers by scammers. The move comes after their June 2025 decision, which directed the company to “block all calls and messages” sent to or from specific mobile numbers allocated to it by the regulator after they were “linked to serious fraud or misuse“ (this was implemented).

O2 Mobile Mast Picture from PR 310326

21st Oct, 2026 (2 Comments)

Mobile operator O2 (Virgin Media) has this morning announced that they’ve switched-on their next-generation 5G Standalone (5G+) mobile broadband network in the Cumbria area, which is said to reach up to 219,000 people in Carlisle, Barrow-in-Furness, Workington and Ulverston etc. – delivering “faster speeds, better coverage and lower latency at no extra cost.”

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Openreach-engineer-testing-in-exchange

21st Oct, 2026 (1 Comment)

Sources have revealed that national network operator Openreach (BT) are preparing to launch a new 100G variant of their wholesale Ethernet Backhaul Direct (EBD) product before the end of this month (tentative). The service is designed for broadband ISPs and other network operators who need to move massive amounts of data efficiently across the UK (between Openreach’s nodes).

Pound gbp money uk in hand by 123rf

21st Oct, 2026 (12 Comments)

The backbench Scottish National Party (SNP) MP for Moray West, Nairn and Strathspey, Graham Leadbitter, has tabled a new Private Members Bill (PMB) that seeks to make it mandatory for energy, broadband, and mobile providers to offer cheaper Social Tariffs to consumers in receipt of certain state benefits (e.g. Universal Credit).

Stolen-Copper-Broadband-Cable-Openreach

20th Oct, 2026 (4 Comments)

A criminal gang has caused a significant broadband and phone outage for thousands of customers on Openreach’s UK network around the large South Yorkshire (England) village of Thurnscoe. The problems occurred after the thieves damaged the local network while they were dragging the operator’s copper telecoms cables out of the ground.

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Change-or-switch-direction-road-sign-arrows-pointing-left-and-right

20th Oct, 2026 (1 Comment)

Software consultancy firm Zentive Group, which previously helped some of the UK’s largest communication providers implement consumer switching solutions, has today revealed that their related SureSwitch platform now supports Switching for Business (SforB) – extending the switching process to the business connectivity market.

Grayshott Gigabit Fibre Cable Drum on Rural Road

20th Oct, 2026 (3 Comments)

The telecoms and media regulator, Ofcom, has published an additional investigation into another alternative full fibre broadband network (altnet) – Grayshott Gigabit (currently known as Gigabit IQ) – after they found “reasonable grounds to believe” that they may not be meeting their duties to show they have secured funds for meeting their liabilities.

Openreach 2026 engineer up a rural pole

20th Oct, 2026 (18 Comments)

Network operator Openreach (BT) has today published the first update to their national roll-out plan for Fibre-to-the-Premises (FTTP) broadband ISP technology since March 2026, which reflects all the recent changes and progress with their existing deployment locations up to October 2026 (i.e. changes in status, removals and any small additions).

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Netomnia Engineers Working at Height 2026

20th Oct, 2026 (79 Comments)

Full fibre network operator nexfibre has today issued a joint statement with shareholders InfraVia, Liberty Global (Virgin Media) and Telefónica (O2) to confirm that they do not plan to submit any remedies to the Competition and Markets Authority over their £2bn acquisition of Netomnia (Substantial Group). The move comes after the CMA found significant competition concerns.

virgin media gigabit van 2020 Wales

20th Oct, 2026 (18 Comments)

Switching broadband provider is normally easy, but in today’s story we cover how one of Virgin Media’s former customers instead ended up spending most of 2026 battling the ISP over an unexpectedly huge bill, after they failed to cancel his old service. As if to make matters worse, the customer then ended up being pursued by debt collectors and suffering damage to his credit file.

Lightning-fibre-engineers-next-to-their-van

19th Oct, 2026 (1 Comment)

Eastbourne-based broadband ISP Lightning Fibre, which is deploying a full fibre (FTTP) network across Sussex and Kent in England (they also hold a partnership to use CityFibre’s UK network – here), has revealed that they’ve recently expanded their fibre network to reach a further 2,500 premises across five locations in the two counties.

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Fibrus-Trainee-Engineers-via-Project-Gigabit

19th Oct, 2026 (3 Comments)

Infracapital-backed alternative broadband network Fibrus, which has so far deployed their full fibre network across 471,800 UK premises (inc. 155,000 customers), has today announced that they’ve completed the first phase of their government-funded Project Gigabit rollout across Cumbria (England). Over 37,700 extra premises in hard-to-reach areas are now covered and rising.

Openreach 2026-engineer up pole with fibre node

19th Oct, 2026 (4 Comments)

The Government’s Building Digital UK (BDUK) unit has today confirmed that the second part of the previously stalled Project Gigabit broadband roll-out contract for West Herefordshire and the Forest of Dean (Lot 15), which was originally held by FullFibre Ltd until they “mutually agreed to terminate” it in May 2025 (here), has now been taken on by Openreach (BT).

Big Ben in London by M.Jackson of ISPreview 100926

19th Oct, 2026 (6 Comments)

Network benchmarking firm Ookla, which collects data from consumers via their Speedtest.net site and app, has revealed the results of a new study that shows how 4G and 5G mobile network performance in London has declined relative to 18 of Europe’s capital cities. The city now sits at the very bottom of the table across almost all the key measurements.

virgin media o2 network engineer at work 2021

19th Oct, 2026 (14 Comments)

Nearly a decade has passed since broadband provider Virgin Media (VMO2) first informed ISPreview that they planned to adopt the Internet Protocol v6 (IPv6) addressing standard (here) and we’re still waiting. The situation around mobile operator O2 is similar, with both still relying primarily on IPv4 addresses. But there are signs of a change in the air data packets.

virgin_mobile_sim_swap

18th Oct, 2026 (11 Comments)

Remember when broadband giant BT recently decided to revive their BT Mobile brand, partly reversing a prior shift to focus on EE? Well it seems somebody at Virgin Media and O2 (VMO2) may have decided to take a leaf out of that book, with a new report claiming that VMO2 could soon resuscitate the Virgin Mobile and also O2 Broadband brands too.

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