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Mobile Operator Three UK Suffers National Network Outage UPDATE2

17th Oct, 2019 (32 Comments)

Customers of Three UK are reporting that the mobile operator appears to have suffered a significant network outage overnight, which began at just after 11pm and is still on-going for some users. Most of the problem appears to be centred around data (mobile broadband) connectivity, although access issues with text s and voice calls are also reported.

Broadband ISP TalkTalk UK Launches Password Protection App

17th Oct, 2019 (4 Comments)

Low cost broadband ISP TalkTalk has worked with internet security firm F-Secure to launch a new Password Manager app as part of their “SuperSafe Boost“, which securely stores logins so customers only need to remember one master password as the app automatically populates log-in details.

INCA Unveil WINNERS of 2019 AltNet UK Broadband ISP Awards

17th Oct, 2019 (1 Comment)

The Independent Networks Co-operative Association last night announced the winners of their 2019 awards event (The INCAs), which aims to recognise and celebrate the best alternative broadband network ISPs (altnets) from across the United Kingdom. Wins were scooped by Fastershire, Hyperoptic, Stirling Council and others.

O2 UK’s Unlimited 5G Mobile Network Goes Live At No Extra Cost

17th Oct, 2019 (2 Comments)

O2 (Telefonica) has today become the last of the four primary UK operators to switch-on a commercial ultrafast 5G based mobile broadband network, which is initially live across several key hubs in busy areas of Belfast, Cardiff, Edinburgh, London, Slough and Leeds. Plus it comes at no extra cost on “Custom Plans.”

ISP UK Internet Porn Ban Stalled and Shifted to Online Harms Bill

16th Oct, 2019 (6 Comments)

Confusion reigns today after the Government confirmed that its controversial new internet Age Verification (AV) system, which was due to be implemented by commercial websites and “apps” that contain pornographic content (broadband ISPs would be forced to block sites that fail to comply), “will not be commencing.” But there’s a catch.

FTTH Broadband ISP toob Harnesses ADTRAN Kit for UK Rollout

16th Oct, 2019 (4 Comments)

Portsmouth-based ISP toob, which is being supported by an investment of £75m (here) and aims to cover 100,000 UK premises with their 1Gbps Fibre-to-the-Premises (FTTP) broadband network by the end of 2021, has reached a deal to use ADTRAN’s Total Access 5000 (TA5000) series of Multi-Service Access Nodes (MSAN).

Gigaclear Become First UK ISP to Drill FTTP Under River Severn

16th Oct, 2019 (11 Comments)

Rural full fibre provider Gigaclear has, as part of the state aid supported Fastershire project in Gloucestershire, become the first ISP to drill their 1Gbps Fibre-to-the-Premises (FTTP) broadband network so that its optical fibre cable can run under the River Severn to reach 861 homes in two villages (Longney and Framilode).

UK ISP TalkTalk Hails Addition of 350 New Jobs at Salford HQ

16th Oct, 2019 (3 Comments)

Broadband ISP TalkTalk has announced that they’ve managed to create 350 new jobs in the North West as part of a recent recruitment drive, which formed the backdrop for the relocation of their HQ from London to Salford (Manchester) in order to support the next phase of their growth and cut costs.

Small UK Businesses Demand Action to Improve Broadband

16th Oct, 2019 (7 Comments)

A new report from the Federation of Small Businesses (FSB) has demanded action from the UK Government after they surveyed 1,136 small businesses. The results found that 30% of such firms still receive ISP download speeds of less than 10Mbps (rising to 39% in rural areas) and nearly half struggle with “unreliable mobile signals.“

Virgin Media UK’s New PAYG Mobile Pricing Causes Concern UPDATE

15th Oct, 2019 (42 Comments)

Some of Virgin Media’s mobile (EE MVNO) customers on their Pay-As-You-Go platform have expressed concern after the operator started notifying them of an unusual new charging structure. The change appears to penalise infrequent users of the service by effectively charging £2 for the first call or text on each new day.

Ex-TalkTalk UK Director Crowdfunds to Sue ISP for Unequal Pay UPDATE

15th Oct, 2019 (39 Comments)

Low cost broadband ISP TalkTalk is facing the prospect of a “landmark” legal case by one of its former Programme Directors, Rebecca Burke, who is crowd-funding to bring an equal pay claim against them after she was allegedly paid “40% less salary and 50% less bonus” than three other male colleges that were “in my team doing the same job.”

Cityfibre to Consult on UK Copper Lines to Full Fibre Switchover

15th Oct, 2019 (26 Comments)

Full fibre and broadband ISP network builder Cityfibre has decided that the debate over moving from old copper lines to new “full fibre” (FTTP) ones shouldn’t just be focused upon Openreach (BT). As a result the operator has proposed to conduct an industry-wide consultation to examine how alternative network providers can help.

Guernsey ISP Sure Prep 300Gbps Upgrade of Subsea Fibre Network

15th Oct, 2019 (0 Comments)

The incumbent broadband, 4G mobile and phone provider on the English Channel Island of Guernsey, Sure, has announced a major 5-year plan to invest several million pounds in order to upgrade their sub-sea fibre optic links with the United Kingdom. This could increase network capacity to 300Gbps (Gigabits per second).

557 Premises in Braintree Get UK ISP Gigaclear’s 1Gbps Broadband

14th Oct, 2019 (12 Comments)

Full fibre UK ISP Gigaclear has announced that 557 premises in Great Saling and Panfield, both within the Braintree District of Essex, can now access their Gigabit-capable Fibre-to-the-Premises (FTTP) network as a result of both the state aid supported Superfast Essex contract (Phase 3) and their separate commercial roll-out.

Major Billing Blunder Strikes Vodafone UK’s Roaming Users

14th Oct, 2019 (5 Comments)

Mobile operator Vodafone UK has apologised after a significant blunder meant that customers of its network, including those busy roaming around Europe, were hit by incorrect bills of up to several thousand pounds over the weekend due to a “technical error” (translation – botched customer database update).

2019 Queen’s Speech Sets Out UK Gigabit Broadband Plans UPDATE

14th Oct, 2019 (12 Comments)

The Queen has today carried out the annual State Opening of Parliament, which as per usual included a list of policy plans that the Government intends to put forward over the coming years. As expected this included some planned legislation for broadband and internet safety related matters.

KKR Acquires Majority Stake in UK Full Fibre ISP Hyperoptic UPDATE

14th Oct, 2019 (0 Comments)

Urban “full fibre” (FTTP/B) broadband ISP Hyperoptic has today announced that the global investment firm KKR has completed the acquisition of a majority stake in the provider from funds managed by Newlight Partners LP and the Mubadala Investment Company. Sadly financial details of the agreement were not disclosed.