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BT See Rise in Ultrafast Broadband Cover to 3.7 Million UK Premises

2nd Aug, 2019 (18 Comments)

BT Group has today published their latest results to the end of June 2019 (Q1 19/20 financial), which reveals that Openreach’s FTTP and G.fast based “ultrafast broadband” (100Mbps+) ISP networks have grown their coverage to 1.51 million and 2.16 million UK premises respectively (overall total of 3.7m, up from 3.2m last quarter).

Three UK in L-Band Rollout as Mobile Data Usage Per User Hits 9.1GB

1st Aug, 2019 (19 Comments)

Mobile operator Three UK has today released their latest results to the end of June 2019 (H1 19 financial), which amongst other things revealed that monthly Mobile Broadband (3G / 4G) data usage per customer grew from 8.3GB (GigaBytes) last quarter to 9.1GB now. Plus they plan a rollout of L-Band technology to boost 4G.

ISP Exascale Start Building Own FTTP Broadband Network in Telford

1st Aug, 2019 (14 Comments)

The Managing Director of UK ISP Exascale, Thomas Bibb, has today informed ISPreview.co.uk that the provider has begun to build their own Gigabit speed “full fibre” (FTTP) broadband network in Telford (Shropshire), which will initially (Phase One) aim to cover 1,200 homes and 250 businesses within as little as 6 weeks.

Cheshire UK Finish Rollout of Superfast Broadband to 95% of Premises

1st Aug, 2019 (18 Comments)

The £22m+ state aid fuelled Connecting Cheshire project has finally completed Phase 2 of their contract with Openreach (BT) to rollout a “superfast broadband” (30Mbps+) network – FTTC (VDSL2) and a little FTTP – to cover 95% of local premises (100,000 additional premises), albeit 7 months later than planned.

Business Focused UK ISP Telcom Launch Wholesale Division

1st Aug, 2019 (0 Comments)

Business broadband and communications provider Telcom has today unveiled its new partner business, Telcom Wholesale, which claims to be diversifying the wholesale carrier market by “offering an extensive route to up-stream carriers infrastructure” (inc. “boutique fibre network providers” such as The Loop and CityFibre).

Satisfaction with Home WiFi Reliability and Mobile Signal by UK Region

31st Jul, 2019 (0 Comments)

Nominet has published the results of new poll, which queried 2,080 UK adults about their home internet connectivity (i.e. attitudes to broadband ISP, WiFi and mobile reliability). Overall 60% of respondents would opt for reliability over speed and 79% said they had experienced broadband reliability problems in the last year.

Openreach Unveil 36 New UK Areas for FTTP Ultrafast Broadband

31st Jul, 2019 (59 Comments)

Network access provider Openreach (BT) has today announced that their multi-billion pound “Fibre First” rollout of Gigabit capable Fibre-to-the-Premises (FTTP) broadband ISP technology will – over the next 12 months – be reaching parts of an additional 36 new locations across the UK (total now 74).

BT Sees its UK Broadband ISP Traffic Peak at 13 Terabits in March 2019

31st Jul, 2019 (6 Comments)

Customers of BT’s (EE) retail fixed line broadband ISP business (around 9.4 million of them) hit a new record level of internet data traffic after the network peaked at around 13Tbps (Terabits per second) in March, which is up from 10.4Tbps at roughly the same time last year. By comparison their mobile broadband network hit 0.4Tbps.

Pursuit of a Better Deal Encourages Most UK Consumers to Switch ISP

31st Jul, 2019 (4 Comments)

A new survey of 8,000 UK people by Which? has revealed the top reasons why people switch broadband ISP. Unsurprisingly 25% of those who had switched did so because they found a better deal with a new provider but poor customer service (18%), price hikes (12%), slow speeds (9%) and connection problems (7%) are also triggers.

A Look at Virgin Media UK’s Future HUB 4 Gigabit Connect Box Router UPDATE

31st Jul, 2019 (48 Comments)

The forthcoming rollout of cable broadband ISP Virgin Media’s new 1Gbps service (here) – expected to cover the whole of their UK network by 2021 – will be accompanied by a new DOCSIS 3.1 compatible HUB 4 router (aka – Gigabit Connect Box / Connect Box v2) and here’s everything we know about the new device so far.

ISP Survey Claims 42% of UK Households Face Issues with Slow Internet

30th Jul, 2019 (21 Comments)

A new survey of 2,000 UK consumers, which was conducted by broadband ISP Zen Internet, has claimed that the top technical difficulties experienced at home were slow internet connections (42%), devices disconnecting from WiFi (25%), internet outages (23%), trouble setting up new devices (22%) and computer viruses (13%).

Cityfibre Start £30m Rollout of FTTH Broadband in Southend-on-Sea

30th Jul, 2019 (11 Comments)

Full fibre network builder Cityfibre has today announced that their £30m plan to rollout a new 1Gbps Fibre-to-the-Home (FTTH) broadband network to “nearly every home and business” in the town of Southend-on-Sea (Essex) – supported by UK ISP partner Vodafone – has finally begun the construction phase.

Giffgaff Fined £1.4m for Overcharging 2.6 Million UK Customers

30th Jul, 2019 (3 Comments)

Ofcom has concluded their investigation into “inaccurate” billing at 4G mobile operator giffgaff – owned by O2 (Telefonica UK) – and has fined the company £1.4 million after it found that an error in their billing system led to around 2.6 million customers’ being overcharged up to almost £2.9m in total over a period of nearly 8 years.

Specs for KCOM’s Future FTTP Broadband ISP Routers in Hull UK

30th Jul, 2019 (11 Comments)

The incumbent broadband ISP for Hull in East Yorkshire, KCOM, has confirmed to ISPreview.co.uk that they will launch two new routers from mid-September 2019 – the Technicolor DGA2231 and ZyXEL XMG3927-B. Both look to be very capable devices and are aimed at users of their Fibre-to-the-Premises (FTTP) network.

Liberty Lose High Court Challenge vs UK Internet Snooping Law

29th Jul, 2019 (8 Comments)

The UK High Court has dismissed Liberty‘s legal challenge against the Government’s bulk data retention policy in its 2016 Investigatory Powers Act (IPAct), which is a mass surveillance approach that also catches innocent peoples communications data (i.e. phone, mobile and internet activity). The group expects to appeal.

Virgin Media UK Commits to Only Using 100% Renewable Electricity

29th Jul, 2019 (7 Comments)

The latest Sustainability Report from cable TV and broadband ISP Virgin Media UK has revealed that they’ve reduced their carbon footprint by 22% since 2014 (fuel and electricity use) and they’ve also committed to using only 100% renewable energy, which is being underlined by their decision to join the RE100 initiative.

David vs Goliath – Virgin Media Threatens Rival UK Full Fibre ISP Toob

29th Jul, 2019 (32 Comments)

The CEO of UK cable and TV operator Virgin Media (Liberty Global), Lutz Schüler, was warned a tiny rival start-up ISP called toob that it “will use everything to keep them out of our city,” which is a reference to how both plan to deploy 1Gbps speed broadband services across the port city of Southampton in Hampshire.