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Articles for Category Tag - Openreach

BT, EE and Plusnet Give Broadband Price Hikes Reprieve to New UK Customers

1st March, 2026 (19 Comments)

Broadband ISPs BT, EE and Plusnet have tweaked their policy on annual price rises so that new customers who join after 1st March 2026 will not immediately be hit by their latest +£4 monthly price hike (first announced in July 2025), which is due to be introduced a month later in April 2026.

Openreach Takes on Project Gigabit Broadband Contract for Cheshire UK

27th February, 2026 (5 Comments)

The Government’s Building Digital UK (BDUK) agency has today confirmed that the previously stalled Project Gigabit broadband roll-out contract for Cheshire (Lot 17), which was originally held by Freedom Fibre until they “mutually agreed to terminate” it in March 2025 (here), has now been picked up by Openreach (BT). But it’s changed a bit in the process.

Broadband ISP Zen Internet Discounts UK Prices for Openreach FTTP Packages

27th February, 2026 (23 Comments)

Rochdale-based UK ISP Zen Internet appears to have followed recent price reductions for those taking their CityFibre based full fibre (FTTP) home broadband packages (here) by doing something similar on their Openreach based packages. For example, their top 1.6Gbps package has now dropped from £65 to just £56 per month.

Picture of Nexfibre chamber in Ferndown near Aster Housing by Andy

Housing Developer Hampers Ferndown Homes from Getting Gigabit Broadband

25th February, 2026 (22 Comments)

A small group of homes in the East Dorset (England) town of Ferndown have effectively been denied access to a new gigabit broadband network because a local housing association, which owns a crucial piece of land, are only willing to grant Virgin Media’s (nexfibre) engineers a wayleave (legal access agreement) for an individual property; not the wider area.

copper vs fibre optic openreach engineer

FTTH Council Europe Updates on Copper Switch Off Progress by Country

24th February, 2026 (1 Comment)

The FTTH Council Europe has this afternoon published their latest annual (2026) update on the progress being made across 27 EU member states (inc. the United Kingdom, Norway and Switzerland) in switching off older copper based broadband networks, which forms part of the wider move to adopt gigabit full-fibre (FTTP/H/B) infrastructure.

Openreach-2024-van-driving-along-uk-road

Openreach Tweaks Call Off 1 Project Gigabit Broadband Rollout Contract UPDATE

24th February, 2026 (0 Comments)

The Building Digital UK (BDUK) agency and Openreach (BT) have revised downward their £149.7m Call Off 1 Project Gigabit contract – covering parts of Lancashire, North Wiltshire, South Gloucestershire, West and Mid-Surrey, Staffordshire, West Berkshire and Hertfordshire. This originally aimed to extend full fibre (FTTP) to 54,336 premises in remote areas, but will now reach 51,821.

EE and BT UK Start Inviting Customers to Openreach XGS-PON Broadband Trial

24th February, 2026 (42 Comments)

ISPreview have spotted that mobile operator and broadband ISP EE (BT) has started sending out invites to those on their trials scheme who wish to help test Openreach’s new XGS-PON powered Fibre-to-the-Premises (FTTP) lines, which for consumer services are capable of offering download speeds up to 8.5Gbps (850Mbps upload).

Olilo broadband isp - white text on black background

Olilo Reduce UK Prices Across Openreach FTTP Broadband Services

23rd February, 2026 (22 Comments)

Techy-focused broadband ISP Olilo, which first launched in early September 2025 (here), has today announced that they’re about to reduce prices across their Openreach-based Fibre-to-the-Premises (FTTP) broadband packages. The changes are set to be introduced from 1st April 2026.

Openreach-2024-engineers-building-rural-fibre

Government Reject Calls for Cheaper Rural Access to Openreach’s UK Cable Ducts

22nd February, 2026 (26 Comments)

The Government’s recently published Statement of Strategic Priorities (SSP) for telecommunications (here) appears to have rejected calls by some, but not all, alternative UK broadband networks for Ofcom to make access to run new fibre optic cables via Openreach’s (BT) existing cable ducts and poles cheaper in rural areas.

Openreach-2024-engineer-holding-fibre-tester

Openreach Start FTTP Broadband Builds in Glastonbury and 9 More UK Areas

20th February, 2026 (8 Comments)

Network operator Openreach (BT) has this week confirmed that they’ve recently started to roll-out or expand their new Fibre-to-the-Premises (FTTP) based gigabit broadband ISP network across the Somerset festival town of Glastonbury, as well as 9 more locations that stretch right across the United Kingdom.

Openreach-2024-FTTP-Exchange-Engineer-Next-to-Rack

Openreach Launch Special Offers for 1Gbps Ethernet Access Direct Lines

19th February, 2026 (1 Comment)

Network access provider Openreach (BT) has notified UK ISPs that they’ve launched three new special offers, which reflect a mix of connection discounts and free upgrades for those looking to take a 1Gbps speed Ethernet Access Direct (EAD) line – this provides dedicated point-to-point data connectivity between sites.

Openreach Make UK Organisation Changes to Improve Performance

19th February, 2026 (8 Comments)

Network access provider Openreach has moved to improve how they engage with UK communication providers (e.g. broadband ISPs) and their customers by making a series of organisational updates, which they hope will deliver an “even sharper focus on customer experience and end to end operational performance“.

British sterling one pound coin currency by 123rf

Aquiss Calls for UK Broadband Cease Charges to be Scrapped at Wholesale

19th February, 2026 (28 Comments)

Shropshire-based independent ISP Aquiss has called for the abolition of “unnecessary and unjustifiable” Broadband Cease Charges across the industry, which reflects charges that are typically imposed by wholesale network operators on retail service providers when a customer disconnects from their network.

Customers of EE’s 1.6Gbps UK Broadband Package Suffer Sharp Speed Loss UPDATE2

16th February, 2026 (49 Comments)

Some customers of mobile and broadband ISP EE (BT), specifically those on their top 1.6Gbps speed full fibre (FTTP) package via Openreach’s national network, appear to have spent the weekend suffering from a significant reduction in download speed (some down to c.50-70Mbps), connectivity problems and a lack of effective support.

Zone Broadband UK ISP Users Complain About Loss of Service and Support

16th February, 2026 (8 Comments)

Concerns are growing for one of the UK market’s smaller providers of retail internet services, Zone Broadband, which since earlier this month seems to have been attracting a rising number of complaints from customers who appear to have lost connectivity and are struggling to get any support from the ISP.

2023-Openreach-Engineers-around-Street-Manhole

Wiltshire UK Council Take Openreach to Court Over Broadband Permits UPDATE

13th February, 2026 (16 Comments)

The Wiltshire Council in England has confirmed that it’s taking UK broadband and telecoms giant Openreach (BT) to the Swindon Magistrates Court over a dispute related to permits. The hearing is set to take place on 1st July 2026 and could potentially result in the network access provider being fined thousands of pounds.

network cables and fiber optic closeup with keyboard background

Broadband Altnets See Encouragement in UK Gov’s Statement of Strategic Priorities

12th February, 2026 (1 Comment)

The Independent Networks Co-operative Association (INCA), which represents many of the UK’s alternative broadband networks, has today welcomed the Government’s publication this week of their proposed Statement of Strategic Priorities (SSP) for telecommunications – suggesting it aligns with their perspective on the market and future policy desires.