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Articles for Category Tag - BT

 
BT-Customer-Support

20th February, 2025 (0 Comments)

Telecoms giant BT has revealed that they’ve now deployed their Global Fabric Network-as-a-Service (NaaS) platform to “over” 30 Equinix data-centres across the UK and world, which will grow to over 40 in the next year – spanning the world’s top 30 business locations and covering 95% of the world’s cloud interconnection traffic.

complaints ofcom report isp broadband tv phone mobile

13th February, 2025 (7 Comments)

Ofcom have today published their Q3 2024 study of UK consumer telecoms complaints, which names and shames TalkTalk for attracting the most complaints about broadband, while O2 took the most flak mobile and Virgin Media was put on the naughty step for Pay TV.

Telephone warning restriction by 123rf

12th February, 2025 (20 Comments)

The UK government has published its revised Telecare National Action Plan (TNAP), which will require major UK broadband and phone providers (e.g. BT, Virgin Media, Vodafone and Sky Broadband) to go further with protecting vulnerable telecare users when upgrading legacy phone lines to new digital (IP based) networks.

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Internet law uk broadband and telecoms by 123rf

12th February, 2025 (6 Comments)

The Competition Appeal Tribunal (CAT) has rejected an appeal against its earlier dismissal of a £1.3bn class action claim against BT by the Collective Action on Land Lines (CALL) campaign, which had accused the national broadband ISP and phone provider of overcharging 2.3 million of its landline-only phone customers between 2015 and 2018.

BT Staff and Recruits UK

7th February, 2025 (8 Comments)

Broadband ISP and telecoms giant BT have today confirmed that they will recruit more than 600 additional apprentices and graduates in 2025 (up from 500 in 2024) – forming part of their September 2025 intake. The roles will span across areas such as cybersecurity, software engineering and customer service.

Openreach 2025 Storm Eowyn Damage in UK Garden PR 050225

6th February, 2025 (10 Comments)

Members of the Northern Ireland Assembly have this week criticised UK broadband and mobile operators, particularly Vodafone, BT, EE, Sky Broadband, Vodafone, O2 and Fibrus, for their response to the damage caused by Storm Éowyn. The complaints touched on issues of slow repairs, absent compensation and poor communication with customers.

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Audit Scotland Map R100 Contract LOTs

5th February, 2025 (0 Comments)

The Scottish Government has launched a new evaluation survey that calls for feedback from those who have benefitted from their £600m Reaching 100% (R100) project with Openreach (BT). This is rolling out full fibre (FTTP) broadband to remote rural areas and has now built to a total of 70,000 premises or 75,000 if you include vouchers.

BT Group -Sign-on-Office-Window-2025

5th February, 2025 (4 Comments)

The UK telecoms giant, BT Group, has today continued to reduce their international operations by announcing the acquisition of their Irish wholesale and enterprise business unit – ‘BT Communications Ireland Ltd.‘ (BTCIL) – by the Speed Fibre Group, which describes itself as being an open access fibre infrastructure provider (managing or owning 5,400km of fibre).

mobile broadband speed test uk

4th February, 2025 (8 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has today published their H2 2024 study of UK mobile networks (calls, texts etc.) and mobile broadband performance, which once again sees EE (BT) continuing to win all the award categories, followed by Vodafone and Three UK. But O2 (Virgin Media) found itself at the bottom of the table.

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O2 SRN 4G Mobile Mast in Remote Glencoe Scotland UK PR 01072024

2nd February, 2025 (16 Comments)

A major newspaper has reported that the Government may be looking to reduced their funding commitment for the £1bn industry-led Shared Rural Network (SRN) programme and its efforts to extend 4G mobile (mobile broadband) coverage into remote rural areas. The move could significantly cut the number of mobile masts due to be built with public funding.

Change-or-switch-direction-road-sign-arrows-pointing-left-and-right

31st January, 2025 (9 Comments)

The UK telecoms regulator, Ofcom, has called on major ISPs – including BT, Sky Broadband, Vodafone, TalkTalk, and Virgin Media – to provide more information in an effort to help them understand why the new consumer broadband and phone switching system (One Touch Switching) is still struggling to successfully complete many consumer migration requests.

SRN 4G mobile mast funded by UK government PR 300125

30th January, 2025 (13 Comments)

The boss of Digital Mobile Spectrum Limited (DMSL), which represents the four major mobile operators (EE, O2, Vodafone and Three UK), has today confirmed that a total of 30 government-funded rural 4G (mobile broadband) mast upgrades have now gone live across the United Kingdom via the industry-led £1bn Shared Rural Network (SRN) project.

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BT-Group-Head-office-front-One-Braham-PR-290125

30th January, 2025 (44 Comments)

Telecoms giant BT Group has today published a brief trading update to the end of 2024, which reveals that Openreach added another 1 million premises in the last quarter (unchanged) to the coverage of their full fibre (FTTP) broadband ISP network (total 17m) and saw related take-up rise by 472k (net adds) to total 6m (stable at 35%). But total broadband lines fell by 208k as rivals continue to bite.

BT-Group-Head-office-One-Braham-PR-290125

29th January, 2025 (5 Comments)

Telecoms and UK broadband giant BT Group has reportedly proposed to make up to 90 staff redundant from their Belfast office, which is currently home to 2,000 colleagues from across the company, including EE, BT Business and Openreach. The group currently employs a total of 3,400 from across Northern Ireland.

Internet Danger Websites with Scam Ads and Malware

29th January, 2025 (10 Comments)

Ofcom has confirmed that, from today, UK phone providers (fixed line and mobile) are expected to have implemented changes that aim to block scammers who call from abroad and imitate UK landline numbers (i.e. spoofed calls). Further measures are also expected to follow “later this year“, which will tackle spoofed mobile numbers.

scotland 3d broadband map uk 123rf

28th January, 2025 (5 Comments)

ISPreview has spotted that the Scottish Government (SG) yesterday published a contract notice for the Fife, Perth and Kinross (Lot 4 – Scotland) area under the UK’s £5bn Project Gigabit broadband roll-out scheme, which is expected to expand full fibre (FTTP) connectivity to an estimated 28,441 premises in hard-to-reach (rural) locations.

telephone uk red ringing broadband

24th January, 2025 (79 Comments)

Telecoms giant BT has today “urged” providers of Critical National Infrastructure (CNI) to “move off” the “outdated copper network” as it is becoming “increasingly unstable“. BT claims its own data shows that 60% of CNI customers in the UK currently have no plan in place to start migrating off the legacy analogue network.

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