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Articles for Category Tag - BT

 
BT-Engineer-Next-to-Van-and-Bridge-Over-River-2023

1st February, 2024 (40 Comments)

Broadband and telecoms giant BT Group has today posted a short trading update for the last quarter to December 2023, which reveals that Openreach expanded the UK coverage of their Fibre-to-the-Premises (FTTP) based broadband ISP network by another 950,000 premises (up from 860k last quarter) to total 13 million passed.

2023 Openreach-engineers-inspecting-duct

30th January, 2024 (8 Comments)

Openreach (BT) has launched a new special offer for broadband ISPs that discounts the charge on 10Gbps Cablelinks for FTTP and FTTX/C lines (GEA), nationwide, when taken on Layer 2 Switches (L2S) built before 31st December 2023 to just £499 +vat (the regular connection cost is normally £1,270.58).

mobile broadband speed test uk

29th January, 2024 (7 Comments)

Mobile network analyst firm RootMetrics (Ookla) has published their latest biannual H2 2023 benchmark study of UK mobile networks (4G and 5G) and mobile broadband performance, which once again sees EE (BT) come top against rivals at Vodafone, Three UK and O2 (VMO2). But the picture for 5G performance isn’t so clear-cut.

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BT Staff and Recruits UK

29th January, 2024 (7 Comments)

Broadband ISP and telecoms giant BT have today confirmed that they will recruit another 500 apprentices and graduates in 2024 (up from 400 in 2023) – forming part of their September 2024 intake. The roles will span across areas such as engineering (5G, FTTP etc.), customer service, applied research, data analytics and cyber-security.

xbox_game_console_streaming

26th January, 2024 (10 Comments)

Internet, phone and TV provider BT (EE) has long bundled Xbox Game Passes on some of their broadband packages, particularly full fibre (FTTP) plans, which until recently often included a free 6-12 month subscription to the online gaming service. But some customers now complain the ISP has charged them for the service, without their knowledge or consent.

complaint UK consumer broadband isp and phone gripes

25th January, 2024 (37 Comments)

Ofcom has published their latest study of UK consumer complaints for Q3 2023, which names Virgin Media as the worst for attracting the most gripes about fixed broadband, landline phone and pay TV services. Meanwhile, O2, which is part of the same company, attracted the most complaints for Pay Monthly Mobile services.

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EE Lake District SRN Monopole Mast 2023

22nd January, 2024 (45 Comments)

BT’s Chief Security and Networks Officer, Howard Watson, has written a new blog post that contrasts their delivery progress on the £1bn industry-led Shared Rural Network (SRN) project (i.e. extending 4G mobile coverage to 95% of the UK by the end of 2025) with the slower pace at Vodafone, Three UK and O2 (VMO2).

19th January, 2024 (8 Comments)

Yesterday the First Minister of the Scottish Government, Humza Yousaf, revealed that the £600m Reaching 100% (R100) broadband upgrade project with Openreach (BT) “remains on track to complete build … by 2028” and had so far covered “more than 36,100 premises“. But in October 2023 the figure was stated as 42,000, so which is correct?

2023 Openreach female engineer in exchange.jpg

18th January, 2024 (28 Comments)

Openreach (BT) has published the next round of 46 exchanges under Tranche 15 of their “FTTP Priority Exchange Stop Sell” programme, which reflects locations where over 75% of premises are able to get full fibre and can thus stop selling copper based phone and broadband products (i.e. FTTP is left as the only available product).

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Parliament UK Building at Dusk in London 2021

17th January, 2024 (4 Comments)

Network testing and benchmarking firm MedUX has today published new research, which examines the performance and quality of 5G (mobile broadband) networks – including EE (BT), O2 (VMO2), Vodafone and Three UK – across London. The results indicate that EE is leading the pack in most areas, at least in the UK’s capital.

mobile network speed test on UK smartphone

17th January, 2024 (8 Comments)

Mobile network analysts at Streetwave have published the results of a new real-world benchmark into mobile network performance across the city of Edinburgh in Scotland, which concluded that Three UK delivered the “fastest network” (mobile broadband) across most homes. But Vodafone had the fastest average upload speeds.

price-rise-uk-broadband-and-mobile-households

17th January, 2024 (22 Comments)

The Office for National Statistics has published their latest UK inflation figures, which saw the Consumer Price Index fall to 4% (down from 10.5% this time last year) and the Retail Price Index reach 5.2% (down from 13.4%). As a result, we now know how big the annual inflation-linked price hikes will be from most of the major UK ISPs.

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BT-Smart-Hub-3-Router-2023

16th January, 2024 (35 Comments)

Following Ofcom’s recent proposal to BAN providers from doing mid-contract price hikes that are linked to inflation and percentage changes (here), telecoms giant BT has today become the first major operator to confirm that they will instead be adopting “clear and simple” price changes from “early summer” (not in time to stop the next hike, though).

EE Lake District SRN Monopole Mast 2023

16th January, 2024 (5 Comments)

Broadband ISP and mobile operator EE (BT) has today announced that they’ve completed – six months ahead of schedule – the first phase of their roll-out under the £1bn industry-led Shared Rural Network (SRN) project, which aims to extend geographic 4G (mobile broadband) coverage (aggregate) to 95% of the UK by the end of 2025.

BDUK-Starlink-Broadband-Trials

15th January, 2024 (10 Comments)

National telecoms giant BT (EE) has reportedly entered into talks that could eventually see them harnessing SpaceX’s global constellation of Starlink ultrafast low-latency broadband satellites in Low Earth Orbit (LEO), which could be used to help improve both internet and mobile connectivity to remote areas.

Phone handset hanging from cord - 123RF - 26684886.webp

13th January, 2024 (3 Comments)

After a three-year battle, the Collective Action on Land Lines (CALL) campaign will this month finally take national broadband ISP and phone provider BT to trial as part of a £600m £1.3bn class-action lawsuit, which alleges that the UK telecoms giant overcharged 2.3 million of its landline-only phone customers between 2015 and 2018.

fttp testing node openreach

11th January, 2024 (36 Comments)

Openreach (BT) are expecting to reach a record peak quarterly build rate on their new gigabit speed Fibre-to-the-Premises (FTTP) based broadband ISP network of 1 million premises passed in Q4 FY24 (i.e. end of March 2024), which is up from the 860K seen in Q2 (Sept 2023). Commercial build costs are also said to still be below £300 per premises.

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