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Articles for Category Tag - BT

Black Friday Discounts Hit ISP BT’s UK Full Fibre Packages

10th November, 2023 (0 Comments)

The latest broadband ISP to introduce a round of seasonal Black Friday discounts today is BT, which has added further reductions across their existing range of Fibre-to-the-Premises (FTTP) based packages and also complemented that by offering the first 3 months of service for free. All upfront costs have also been removed.

BT TV Customers Informed of EE TV Rebranding Plan for December

8th November, 2023 (17 Comments)

Residential customers of UK broadband ISP BT, specifically those who take their Pay TV service, are this week starting to be informed about the previously announced plan to re-brand their service to EE TV. The notice reveals that this change will officially take place from 6th December 2023.

Openreach Reduces Pilot for National UK Exchange Closures

8th November, 2023 (26 Comments)

Openreach (BT) has published an update on their Exchange Exit Pilot, which recognises the “resource-intensive nature” of the work for ISPs and has thus reduced the number of exchanges involved from five to three. All of this forms part of their plan to shut 4,500 exchanges, which will impact various broadband, PIA and Ethernet services.

StreetWave Name EE UK Fastest for Mobile Data in Hammersmith & Fulham

7th November, 2023 (3 Comments)

Mobile network analysts at Streetwave have published the results of a new real-world benchmark into mobile network performance across Hammersmith & Fulham in London, which concluded that EE delivered the “fastest network” (mobile broadband) across most homes, while Three UK came last.

Openreach Prep Alternative UK Analogue Style Phone Product

6th November, 2023 (44 Comments)

Openreach is developing an additional phone line product, which does NOT require a broadband connection to function and will be targetted at vulnerable and edge use cases (inc. CNI) users with old analogue phone lines (PSTN) who would otherwise “face challenges” in migrating to an All-IP (Internet Protocol) based solution by 2025.

EE and BT TV Customers Can No Longer Skip Adverts on ITV

5th November, 2023 (17 Comments)

Residential customers of UK broadband ISP BT and EE, specifically those taking their pay TV products, will next week lose the ability to fast-forward through adverts for ITV recordings when in “Internet Mode” (streaming), which is said to be in line with the behaviour of the ITVX app.

EE UK Hikes Monthly Roaming Fees by 150 Percent in 2023

5th November, 2023 (54 Comments)

Customers of EE (BT) are venting frustration after the mobile operator twice increased the price of their “Roam Abroad” add-on – making for a hike of 150% within the past year. The pass allows customers to use their existing allowances, at no extra charge, while in the USA, Canada, Mexico, Australia and New Zealand plus 47 European destinations.

BT Group Add Record 860,000 FTTP Broadband Premises to UK Coverage

2nd November, 2023 (34 Comments)

The BT Group has published their latest H1 FY24 results to September 2023, which reveals that Openreach’s full fibre (FTTP) broadband ISP network added a record of 860,000 premises to their coverage (up from 718k last quarter) and now covers 11.85 million premises, with a further 6m where initial build is underway.

October 2023 BT Progress Update on 10Mbps UK Broadband USO

1st November, 2023 (11 Comments)

UK ISP BT has published their latest biannual (October 2023) update on the progress they’ve made in delivering Ofcom’s flaky 10Mbps Universal Service Obligation (USO) for broadband. The operator has so far built a USO connection to over 7,681 premises (up from 7,000 in Apr 2023), with 185 further builds in progress (down from 800).

BT to Deploy UK Digital Voice Across Greater London in November

31st October, 2023 (22 Comments)

Broadband ISP BT has today announced that they’ll start deploying their Internet Protocol (IP) based home phone service, Digital Voice, across the Greater London area between November and December 2023. This follows previous roll-outs in the East Midlands, Yorkshire and the Humber, Northern Ireland and the North West.

A Sobering Reminder that Ofcom’s Auto Compensation System has Limits UPDATE2

30th October, 2023 (13 Comments)

The case of a pregnant UK mother who, while living in a house with no mobile signal and a 3-week-long outage of Openreach’s broadband and phone services, ended up giving birth on the kitchen floor due to an inability to call 999 – is today also highlighting a key caveat in Ofcom’s system of Automatic Compensation.

Ofcom Finalises Softer UK Rules to Protect the Open Internet UPDATE

26th October, 2023 (19 Comments)

Ofcom has finalised their move to soften the Net Neutrality rules, which were originally established to prevent unfair blocking or slowing of access to legal websites and internet services by broadband ISPs and mobile operators. Providers will now gain more flexibility to create “premium” packages (e.g. better latency) and “specialised services“.

EE UK Details 139 Mobile 4G Mast Site Upgrades for Northern Ireland UPDATE

25th October, 2023 (4 Comments)

Broadband ISP and mobile operator EE (BT) has today announced that, as part of their work under the £1bn industry-led Shared Rural Network (SRN) project, they’ve upgraded 139 mobile mast sites across Northern Ireland and delivered improved 4G mobile coverage.

Project to Extend UK Rural 4G Mobile Cover Faces 2 Year Delay

23rd October, 2023 (23 Comments)

Mobile operators Three UK, O2 (VMO2) and Vodafone have reportedly warned the government that the first phase of their £1bn industry-led Shared Rural Network project, which aims to extend geographic 4G (mobile broadband) coverage (aggregate) to 95% of the UK by the end of 2025, is at risk of being delayed by 2 years.

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Ofcom Shames Vodafone in Q2 2023 Broadband Complaints Table

19th October, 2023 (11 Comments)

Ofcom has published their latest quarterly (Q2 2023) study of UK consumer complaints, which shames Vodafone as attracting the most gripes about broadband ISPs, while TalkTalk, Shell Energy and Virgin Media tied the lowest ranking for landline phone, BT did the same for Mobile services, and Virgin Media and BT came bottom for TV.

EE Becomes BT’s Main UK Broadband Brand – Launch 1.6Gb FTTP UPDATE

18th October, 2023 (93 Comments)

The big branding change continues. Some 18 months have passed since UK telecoms giant BT announced (here) that EE would – over time – gradually become their “flagship brand for our consumer customers” (i.e. converged broadband ISP and mobile plans etc.) and another shift begins today, alongside the launch of their 1.6Gbps package.

BT and Nokia in UK Trial of 5G Reduced Capability (RedCap) Tech

16th October, 2023 (3 Comments)

Sometimes, less is more, or at least that’s the idea behind BT (EE) and Nokia’s latest trials of 5G Reduced Capability (RedCap) technology and devices at the operator’s Adastral Park site in Ipswich (England). RedCap is a technology introduced in 3GPP Release 17 that brings 5G to devices that do not require its full capabilities.