Home » UK ISP News Archive » Article Tag: BT (4004 Posts)

Articles for Category Tag - BT

Broadband ISP Plusnet Stops Selling UK Business Products UPDATE

23rd November, 2022 (18 Comments)

Budget UK ISP Plusnet, which is part of the BT Group, appears to have now officially stopped taking on new SME (small and medium-sized) business customers. A message on their website confirms that the products are “no longer available” and instead directs new customers to take up packages directly with BT.

Engineers on Rural Road Next to Castle Openreach 2022

Focus on Cost Savings Impacts Openreach’s UK Full Fibre Build UPDATE2

23rd November, 2022 (25 Comments)

Openreach (BT) has reportedly informed its suppliers that their need to curb costs and get more “bang for its buck” will impact the UK rollout of their gigabit-capable Fibre-to-the-Premises (FTTP) broadband ISP network, which will “include an element of cancellation or suspension” of some work and have a “financial impact“.

UK ISP BT Launches 6 Months Half Price Fibre and TV Deals

18th November, 2022 (20 Comments)

New customers of UK ISP BT will, from later this morning, be able to take one of their ADSL, FTTC, G.fast and FTTP based broadband packages or TV bundles at half price for the first 6 months of service on a 24-month minimum term, including free setup. On top of that, their Full Fibre packages will attach a £50 Reward Card (£110 on certain TV bundles).

Ofcom Tells UK Phone Providers to Identify and Block Spoofed Calls

15th November, 2022 (13 Comments)

The UK telecoms regulator, Ofcom, has today introduced new rules that will require phone providers to crackdown on “fake phone numbers” by identifying and blocking “spoofed calls“, where feasible. The move aims to tackle a problem that, during the summer, resulted in 40.8 million people being targeted by suspicious calls and texts.

BT and CWU Reopen Negotiations Over Pay Dispute After UK Strikes

4th November, 2022 (56 Comments)

BT has re-entered negotiations with the Communications Workers Union (CWU) to hopefully settle the ongoing pay dispute with up to 38,000 employees, which has so far resulted in 8 days worth of national UK strikes. The move comes only a day after the operator’s CEO, Philip Jansen, described the matter as “closed” and seemed to reject further talks.

BT Results See FTTP Broadband Cover 8.8 Million UK Premises

3rd November, 2022 (37 Comments)

The latest Q2 FY23 results to September 2022 have today been released by the BT Group, which saw the coverage of Openreach’s Fibre-to-the-Premises (FTTP) broadband ISP network reach 8.76 million premises (up by 805k in the quarter vs 763k last quarter). Meanwhile, EE’s 5G customers topped 8.157 million (up from 7.74m).

BT Wholesale Brings EE’s UK Mobile Connectivity to Wholesale

2nd November, 2022 (11 Comments)

The wholesale division of ISP BT (BT Wholesale), which sells broadband and other services to a large number of UK providers, has announced that they’re going to make EE’s connectivity available to enterprises and resellers on a direct, wholesale basis for the first time, through their mobile SIMs.

Ofcom UK Give the Kiss of Death to FAX Services on BT and KCOM

1st November, 2022 (2 Comments)

The UK communications regulator, Ofcom, has today officially proposed to remove the requirement for telecoms operators to provide FAX (facsimile) services under their legally-binding Universal Service Obligation (USO), which only applies to BT and KCOM.

BT’s October 2022 Progress Update on 10Mbps UK Broadband USO

31st October, 2022 (9 Comments)

UK ISP BT has issued the latest biannual October 2022 update on the progress they’ve made in delivering the 10Mbps Universal Service Obligation (USO) for broadband, which confirms that they’ve so far built a USO connection to over 5,900 premises (up from 4,600), with more than 2,000 further builds in progress (down from 2,300).

Clive Selley - openreach uk ceo picture 2021

Openreach Preps More FTTP Broadband Price Cuts for UK ISPs UPDATE

30th October, 2022 (33 Comments)

Good news for consumers. Openreach appears set to launch another round of wholesale prices cuts for UK ISPs that sell their gigabit-capable Fibre-to-the-Premises (FTTP) broadband lines. Dubbed ‘Equinox 2‘ after last year’s discount, the move will help the operator to stay competitive. But some rivals may raise competition concerns.

Openreach’s Wireless-to-the-Cabinet Network on Coll Broken for 3 Weeks

29th October, 2022 (18 Comments)

Some 40 homes on the remote Scottish Isle of Coll, which is home to around 200 people, have been left without broadband until at least Monday because Openreach’s engineers cannot safely reach the island by boat in order to repair their niche Wireless-to-the-Cabinet (WTTC) network. Some homes have now been offline for 3 weeks.

EE Boost UK 5G Rollout with New Ericsson AIR 3268 Radio Antennas

27th October, 2022 (13 Comments)

Mobile operator EE (BT) has announced that they’ve begun to rollout Ericsson’s new ultra-lightweight Antenna-Integrated Radio (AIR 3268) hardware to more than 1,000 UK sites, which is smaller and lighter than existing antennas, uses up to 40% less energy and should deliver better 5G (mobile broadband) speeds and coverage.

CWU Begin Final Day of Latest BT Strikes, But Worse May Follow

24th October, 2022 (21 Comments)

Up to 38,000 workers at UK broadband and telecoms giant BT (including Openreach) have today begun the final day of their latest round of strikes over a pay dispute (the 8th day overall). But the Communications Workers Union (CWU) claims that BT’s CEO, Philip Jansen, still “won’t even negotiate” with them.

Net Neutrality – Ofcom UK Softens Open Internet Safeguards UPDATE2

21st October, 2022 (7 Comments)

Ofcom has today published new proposals to soften some of the UK’s existing Net Neutrality protection rules, which were established some years ago to ensure no serious blocking or slowing of access to legal websites or other internet services by broadband ISPs and mobile network operators. But there are some positive statements too.

Ofcom 2022 Study – Average UK Broadband ISP Speeds Hit 59.4Mbps

21st October, 2022 (13 Comments)

Ofcom’s 2022 study of fixed line home broadband ISP speeds has reported that the average (median) UK download rate has risen from 50.4Mbps last year to 59.4Mbps now (uploads went from 9.8Mbps to 10.7Mbps). But the performance gap between rural and urban areas has “widened” (unsurprising with so much urban FTTP build).

woman customer complaints call center vector illustration eps 10

Ofcom Name Shell Energy as UK ISP with Most Complaints in Q2 2022

18th October, 2022 (6 Comments)

Ofcom’s latest Q2 2022 survey of UK consumer complaints has named ISP Shell Energy as attracting the most moans for both fixed line broadband and landline phone services, while BT (BTMobile) did the same for Pay Monthly mobile services and Virgin Media (VMO2) were on the naughty step for Pay TV.

UK ISP BT Offers 3 Months of FREE FTTC and FTTP Broadband

14th October, 2022 (0 Comments)

New customers of broadband ISP BT can currently get the first 3 months of service completely free across their various hybrid fibre FTTC and full fibre FTTP packages, which could save you up to £167.97 off the price of their top “Full Fibre 900Mbps” tier.