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Articles for Category Tag - BT

 
Shetland-and-Orkney-UK-Google-Map

16th April, 2026 (4 Comments)

The Scottish National Party (Pàrtaidh Nàiseanta na h-Alba) has today published details of their 2026 Manifesto for the 7th May election, which among other things calls on the UK Government to “introduce affordable broadband social tariffs” and pledges to commission a feasibility study on the idea of running another subsea fibre link to the Shetland Islands.

Trevor Linney of Openreach

16th April, 2026 (0 Comments)

The Network Technology Director at UK broadband access provider Openreach (BT), Trevor Linney, has been named the winner of the FTTH Europe 2026 Individual Award, which is said to be in recognition of his “remarkable efforts in championing the advancement of FTTH technology in Europe“.

Encrypted Computer Data by 123rf ID104712693

14th April, 2026 (2 Comments)

A new survey conducted by agentic AI pentesting firm Ethiack claims to have found that 19% of the web servers used by UK telecoms firms “leave crucial security information in plain sight that offers a “roadmap” to cybercriminals“. But it’s not always quite as bad as they’re making out in the headline claim.

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golden cup best broadband isp by 123rf

11th April, 2026 (3 Comments)

Network benchmarking giant Ookla, which collects data from consumers via their popular broadband and mobile Speedtest.net service, has named mobile operator Three UK as the United Kingdom’s Top-Rated Speedtest Awards winner during Q3-Q4 2025.

Openreach-engineer-appointment-app

7th April, 2026 (4 Comments)

Network operator Openreach (BT), which is busy rolling out their new full fibre broadband network across the UK, claims to have reduced missed engineering appointments and inbound contact volumes by one-third after they adopted proactive AI (Artificial Intelligence) agents from NiCE Cognigy – redesigning customer engagement across some 15 million customer journeys.

Mobile phone communication

26th March, 2026 (0 Comments)

The UK telecoms and internet content regulator, Ofcom, has today revealed its final decisions on how they regulate the wholesale markets that enable landline and mobile calls (inc. calls to 070 numbers) – covering the period from 1st April 2026 to 31st March 2031, as well as removing an access‑related obligation that has applied to BT.

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BT Group -Sign-on-Office-Window-2025

25th March, 2026 (1 Comment)

Telecoms and broadband giant BT Group (EE, Plusnet, Openreach etc.) has confirmed to ISPreview that, as part of their ongoing programme to modernise and consolidate the number of offices they have across the United Kingdom, they’ve decided to close their Contact Centres in Accrington, Blackburn and Doxford.

Scam Alert UK Finger on Computer Keyboard Warning

25th March, 2026 (0 Comments)

Network security giant Bitdefender has issued a notice to customers of EE’s broadband and mobile services (as well as some non-customers), which cautions them to be on the lookout for fraudulent text messages (SMS) about expiring “reward points“. The dead giveaway here is that the provider doesn’t actually have a reward points (loyalty) scheme.

TalkTalk-Broadband-Router-2025

25th March, 2026 (12 Comments)

Customers of consumer broadband provider TalkTalk are this morning reporting a major service outage, which appears to have begun at around 7am and is currently impacting users across various different parts of the United Kingdom. At the same time we’re also seeing a significantly smaller, but still noticeable, peak in connectivity problems at BT.

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Openreach-UK-Engineer-Using-Apple-iPhone

25th March, 2026 (0 Comments)

Network operator Openreach (BT) has moved to expand its existing partnership with Google Cloud, which involves adopting their AI (Artificial Intelligence) services to help plan the logistics and engineering for their ongoing deployment of Fibre-to-the-Premises (FTTP) based gigabit broadband ISP technology.

exchange fibre openreach

24th March, 2026 (7 Comments)

The UK Government appears to have published a revised Fixed Telecoms Modernisation Charter (FTMC), which sets out the steps that fixed line broadband and phone providers must take to ensure that customers “remain safe” during the current switch-off of analogue phone (PSTN) services and future closure of thousands of Openreach’s legacy exchanges.

24th March, 2026 (0 Comments)

Telecoms and broadband giant BT has today announced that they’ve signed a new deal worth “up to” £200m with Northern Ireland Electricity Networks (NIE Networks), which will see the operator deliver “enhanced connectivity, cyber security and IT to support critical services” for homes and businesses across the country.

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computer on outdoor table 123rf

24th March, 2026 (1 Comment)

The UK Government has published its first annual progress report on their new Digital Inclusion Action Plan (DIAP), which was launched in Feb 2025 alongside support from various broadband and mobile providers. The plan contained a series of “urgent actions” that it hoped would “begin fixing digital exclusion“ and the new report appears to be broadly positive.

bt_digital_voice_alexa_handset

20th March, 2026 (51 Comments)

Broadband and phone provider BT (EE) has today revealed that the majority of its landline phone using customers, over 3 million UK households, have now successfully switched to its IP-based Digital Voice service. But there’s still more to go ahead of the analogue phone switch-off in January 2027. Some 80% of BT’s business voice customers have also switched.

golden cup best broadband isp by 123rf

17th March, 2026 (8 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 5,235 UK members of the public (Dec 2025 to Jan 2026) about their internet providers. Once again Zen Internet came top of the pack with a customer score of 84%, while NOW TV (NOW Broadband) hit rock bottom on 54%.

Connected UK broadband house 123rf ID 169941702

17th March, 2026 (15 Comments)

The UK telecoms regulator has today published the outcome of their major Telecoms Access Review 2026 (TAR), which largely tweaks their existing approach to market regulation in order to help promote competition and investment in gigabit broadband (1000Mbps+) and business connectivity. But not everybody is going to be happy.

bt_digital_voice_alexa_handset

16th March, 2026 (6 Comments)

The UK telecoms regulator, Ofcom, has today noted that, following the expiry of existing commitments, and considerations about how best to support BT’s landline-only customers, BT has confirmed that this group of customers will receive a £1 per month increase on their line rental, with no increase in call charges, from 31st March 2026 for a period of 12 months.

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