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Articles for Category Tag - BT

 
computer on outdoor table 123rf

24th March, 2026 (1 Comment)

The UK Government has published its first annual progress report on their new Digital Inclusion Action Plan (DIAP), which was launched in Feb 2025 alongside support from various broadband and mobile providers. The plan contained a series of “urgent actions” that it hoped would “begin fixing digital exclusion“ and the new report appears to be broadly positive.

bt_digital_voice_alexa_handset

20th March, 2026 (51 Comments)

Broadband and phone provider BT (EE) has today revealed that the majority of its landline phone using customers, over 3 million UK households, have now successfully switched to its IP-based Digital Voice service. But there’s still more to go ahead of the analogue phone switch-off in January 2027. Some 80% of BT’s business voice customers have also switched.

golden cup best broadband isp by 123rf

17th March, 2026 (8 Comments)

Consumer magazine Which? has published the results from their latest broadband ISP satisfaction survey, which questioned 5,235 UK members of the public (Dec 2025 to Jan 2026) about their internet providers. Once again Zen Internet came top of the pack with a customer score of 84%, while NOW TV (NOW Broadband) hit rock bottom on 54%.

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Connected UK broadband house 123rf ID 169941702

17th March, 2026 (15 Comments)

The UK telecoms regulator has today published the outcome of their major Telecoms Access Review 2026 (TAR), which largely tweaks their existing approach to market regulation in order to help promote competition and investment in gigabit broadband (1000Mbps+) and business connectivity. But not everybody is going to be happy.

bt_digital_voice_alexa_handset

16th March, 2026 (6 Comments)

The UK telecoms regulator, Ofcom, has today noted that, following the expiry of existing commitments, and considerations about how best to support BT’s landline-only customers, BT has confirmed that this group of customers will receive a £1 per month increase on their line rental, with no increase in call charges, from 31st March 2026 for a period of 12 months.

Openreach New 2025 Nokia ONT FTTP Broadband

13th March, 2026 (18 Comments)

National network operator Openreach (BT) has published a new March 2026 update on their roll-out of Fibre-to-the-Premises (FTTP) based gigabit broadband ISP technology. The update reflects all the recent changes and progress with their existing locations (doesn’t add new areas) and has also tweaked their info. to give people “clearer information about when to expect full fibre build to start“.

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11th March, 2026 (0 Comments)

Customers of UK broadband ISP and mobile provider EE (BT), specifically those who also take their internet-connected pay TV service with the TV Box Pro and TV Box Edge hardware, may like to know that they can now access the sporting centric DAZN app via the platforms Apps rail and Apps section on their device.

10th March, 2026 (1 Comment)

National UK broadband operator Openreach (BT) has announced that their current Acting Director for Northern Ireland, Lauren McGaughey, has formally been appointed to the role on a permanent basis. She replaces Garret Kavanagh in the role, who recently became their MD for Complex Engineering.

9th March, 2026 (0 Comments)

The UK Government has this morning revealed that a total of 50 publicly-funded rural 4G (mobile broadband) mast upgrades have now gone live across Wales as part of the industry-led Shared Rural Network (SRN) project (up from 30 in July 2025), which last year succeeded (here) in extending geographic 4G cover from at least one operator to 95% of the UK (aggregate).

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Analogue uk phone handset on red background

4th March, 2026 (43 Comments)

A new poll of 4,298 UK adults aged 50+, which was conducted by Voice over Internet Protocol (VoIP) provider Phonely (vested interest), has claimed that 58.7% of UK adults aged over 50 are still unaware that the country’s ancient legacy phone network is being switched off on 31st January 2027.

Virgin-Media-O2-Office-Building-Logo

4th March, 2026 (2 Comments)

Combined broadband and mobile giant Virgin Media and O2 (VMO2) have today announced that they’re set to replace their former Chief Financial Officer (CFO) since 2021, Patricia Cobian, with David Melcon from 2nd April 2026. In case anybody has forgotten, Patricia announced last year that she was jumping ship to the BT Group (here).

2023 Openreach female engineer in exchange.jpg

3rd March, 2026 (2 Comments)

Network operator Openreach (BT) has significantly extended their special offer for broadband ISPs, which discounts the charge on 10Gbps Cablelinks for their FTTP and FTTC lines (GEA), nationwide, to just £399 +vat when taken on Layer 2 Switches (L2S) older than 6 months.

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Openreach Van at Sainsburys Smart Charge Site

2nd March, 2026 (7 Comments)

National broadband and network access provider Openreach (BT), which has already put 6,000 Electric Vehicles (EV) on UK roads to support their broadband and phone engineers, have today signed an agreement with Smart Charge, Sainsbury’s nationwide EV charging network, to provide its engineers with access to their “ultra-rapid charging hubs” in 80 locations across the country.

5g signal on top of mobile by 123rf

2nd March, 2026 (2 Comments)

Mobile operator EE (BT) has worked with mobile network partner Ericsson to introduce two new capabilities to their core 5G Standalone (5G SA / 5G+) mobile broadband network – Network Slice Selection Function (NSSF) and Network Exposure Function (NEF), which enables programmable connectivity, letting businesses and their developers request network performance on demand.

BT Group -Sign-on-Office-Window-2025

1st March, 2026 (19 Comments)

Broadband ISPs BT, EE and Plusnet have tweaked their policy on annual price rises so that new customers who join after 1st March 2026 will not immediately be hit by their latest +£4 monthly price hike (first announced in July 2025), which is due to be introduced a month later in April 2026.

BT-Customer-Support

27th February, 2026 (6 Comments)

Communications and broadband provider BT Business has today announced the first product to be released as part of the company’s sovereign platform – ‘Sovereign Voice‘, which allows businesses to make and receive calls over a secure connection, while all call routing remains within the UK’s own borders.

Fibre optic broadband cables connecting to a house by CoPilot AI for MJ - 210524

26th February, 2026 (13 Comments)

The UK telecoms regulator has today published their annual Pricing Trends Report for 2026, which among other things confirms that the take-up of cheaper social broadband ISP and mobile tariffs for those on state benefits has jumped to 532,000 customers in June 2025 (up from 506,000 last year). But that’s still just 8.6% of eligible households (e.g. those on Universal Credit) and awareness remains low.

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