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Articles for Category Tag - EE

EE and BT TV Customers to Lose AMC Channel Next Month

17th August, 2023 (12 Comments)

Customers of UK broadband ISP BT and EE, specifically those taking their pay TV platform, may be unhappy to learn that the provider will be removing the premium AMC channel, and all catch up content, from all BT TV platforms from 28th September 2023 next month.

BT FDD Trial Looks to Boost 5G Standalone Mobile Broadband Speeds

10th August, 2023 (18 Comments)

A new trial has just been conducted by UK telecoms giant BT (EE) and supplier Ericsson, which is claimed to be somewhat of a “European first” after it successfully demonstrated the transmission of Standalone 5G services in a wideband Frequency Division Duplex (FDD) radio carrier (over 20MHz) within a sub-3GHz spectrum band.

FIFA Women’s World Cup 2023 Drives BT UK Internet Traffic Surge

4th August, 2023 (12 Comments)

The FIFA Women’s World Cup 2023 kicked off last month and UK ISP EE (BT) reports that the three matches involving England’s squad have caused a modest, but noticeable, increase in broadband data traffic, rising by between 7-8% compared to an “average” day.

Court Rejects BT Attempt to Sue Virgin Mobile Over Migrations UPDATE

2nd August, 2023 (7 Comments)

The High Court has thrown out a “fanciful” legal challenge by EE (BT) against Virgin Media (VMO2), which last year (here) accused the UK operator of having migrated customers away from their then EE powered Mobile Virtual Network Operator (MVNO) platform – Virgin Mobile – before the agreement had been concluded.

NET CHECK Mobile Testing Names Vodafone UK Best for London

1st August, 2023 (6 Comments)

A new benchmark of mobile network performance (voice and broadband) across the Greater London area, which was conducted by the little known NET CHECK organisation, has revealed that Vodafone UK beat rivals at EE (BT), Three UK and O2 (Virgin Media) to be named as the best performing operator.

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nPerf Rank Three UK Top in 2023 Benchmark of Mobile Networks

31st July, 2023 (9 Comments)

Benchmarking firm nPerf has just published the results from their annual 2023 crowdsourced study into UK mobile broadband (4G, 5G) performance, which sees Three UK taking the crown of best mobile network operator from EE (BT) for the first time. On the flip side, O2 (VMO2) came last, which is becoming somewhat of a trend.

BT Group Name Allison Kirkby to Replace Philip Jansen as UK CEO

31st July, 2023 (13 Comments)

Broadband, phone and mobile giant BT Group (inc. Openreach, Plusnet and EE) has this morning announced that it has chosen Allison Kirkby, the current President & CEO of telecommunications multinational operator Telia Company in Sweden since early 2020, to replace Philip Jansen in the role of CEO.

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TalkTalk Tops Ofcom’s Broadband Complaints Table for Q1 2023 UPDATE

27th July, 2023 (11 Comments)

Ofcom’s latest quarterly (Q1 2023) study of UK consumer complaints has named and shamed TalkTalk for attracting the most consumer gripes about both fixed line broadband and landline phone services (making a change from Shell Energy), while BT did the same for both Pay Monthly Mobile and Pay TV services.

BT Stabilises UK FTTP Broadband Build – Adds 718,000 Premises

27th July, 2023 (34 Comments)

The BT Group has published a rather limited Q1 FY24 (quarterly) trading update to June 2023, which includes very few of the usual details but does reveal that Openreach’s roll-out of a full fibre (FTTP) broadband ISP network (coverage) grew by 718,000 UK premises in Q1 to total 11 million (up from 702k last quarter).

RootMetrics Study Names Best UK Mobile Networks for H1 2023

25th July, 2023 (3 Comments)

Mobile benchmarking firm RootMetrics (Ookla) has published their latest biannual H1 2023 study of UK mobile network (4G and 5G) and mobile broadband performance, which sees EE (BT) continue to pick up awards across all of the categories. But in terms of 5G data speeds, Three UK remains the operator to beat.

Freshwave Bring UK 4G and 5G Mobile to Elevators in Two London Towers

24th July, 2023 (6 Comments)

Wireless infrastructure provider Freshwave has revealed that they’re working with the One Nine Elms (R&F Properties UK) site in London to deploy in-building mobile connectivity for all four mobile operators in the two towers – including in the lifts, which the company claims is somewhat of a first for a residential development.

Three UK Tops Ookla’s H1 Study of 5G Mobile Broadband Speeds

12th July, 2023 (16 Comments)

Ookla, which operates the popular Speedtest.net service, has published their latest Q1-Q2 2023 (H1) study into the performance of 5G based mobile broadband networks in the United Kingdom, which once again finds that Three UK continues to deliver the fastest median download speed (265.75 Mbps).

EE UK Partners NVIDIA to Launch New Cloud Gaming Bundles

12th July, 2023 (1 Comment)

Customers of EE‘s mobile and home broadband ISP packages may like to know that the UK network operator has now joined forces with NVIDIA to launch a new range of “great value cloud gaming offerings“, which include membership of the ‘GeForce NOW’ cloud gaming service (access to over 1,600 games).

Study Claims Sky Has Most Confusing UK Broadband Contract of Big ISPs

12th July, 2023 (5 Comments)

A new study by Uswitch, which adopted a Flesch–Kincaid readability test to examine the Terms & Conditions (T&Cs) of all the major UK broadband ISPs, has concluded that Sky Broadband’s terms are the “trickiest” for customers to understand. On the other hand, Plusnet’s terms were found to be the “most straightforward“.

ISP BT Launch UK Business Smart Hub 3 Router and Complete Wi-Fi Plus

6th July, 2023 (21 Comments)

Broadband ISP BT Business has today announced the launch of their new Wi-Fi 6 capable Smart Hub 3 (SH3.1) router and WiFi mesh extender system (Complete Wi-Fi Plus) for small business customers, which follows last month’s soft launch of similar kit for customers of their EE consumer division (here).

Survey Claims 53% of UK Broadband Users Suffer Connection Woes UPDATE

4th July, 2023 (9 Comments)

A new survey of 3,975 UK people who had a contract for a home broadband ISP in December 2022 and January 2023, which was conducted by Which?, has found that 53% have experienced “connection issues” in the past year (e.g. very slow speeds, connection drop-outs etc.) and Sky Broadband were the worst offender.

UK Disappoints in Global Comparison of 5G Mobile Broadband Speeds

1st July, 2023 (25 Comments)

Benchmarking firm Opensignal, which specialises in testing the performance of mobile networks, has published new research that reveals how the UK compares with the rest of the world for 5G based mobile broadband speeds (downloads and uploads) and availability. Suffice to say, we sit at the wrong end of the table.