Home » UK ISP News Archive » Article Tag: KCOM (267 Posts)

Articles for Category Tag - KCOM

Protecting Access to Emergency Services in a Broadband VoIP World

24th May, 2018 (32 Comments)

Operators like KCOM and BT are preparing to move away from traditional analogue telephone networks (PSTN) and replace them with broadband based all IP solutions. As part of that Ofcom are consulting on maintaining access to UK emergency services (police etc.), which could be more exposed to power cuts etc.

KCOM Prepares to Migrate from PSTN Phone to VoIP Services in Hull

11th May, 2018 (16 Comments)

East Yorkshire focused ISP KCOM, which serves Hull, has long talked about becoming one of the first cities in the UK to switch-off their ageing copper telephone service (here). As part of that they’ve contracted Amdocs to provide automated software management of their network components.

Ofcom 2018 Study – Average Home Broadband Speeds Hit 46.2Mbps

9th May, 2018 (9 Comments)

Ofcom has published their annual study of fixed line home broadband ISP speeds across the United Kingdom, which reveals that the average download rate has risen from 36.2Mbps last year to 46.2Mbps now, while uploads hit 6.2Mbps (up from 4.3Mbps). Sadly the gap between urban and rural areas persists.

2018 Study Compares Big UK Mobile and Broadband ISPs by Quality

3rd May, 2018 (3 Comments)

Ofcom has published their annual study of service quality, call waiting times, complaints and service provision among the largest UK ISPs and Mobile operators, which among other things found that Plusnet had the longest call waiting times (7:50 mins) and the highest broadband satisfaction (86%).

KCOM Launch Flexible 400Mbps Broadband and Phone Bundles in Hull

19th April, 2018 (3 Comments)

Customers of KCOM’s broadband ISP in Hull (East Yorkshire, UK) can now choose from a new range of bundles, which give subscribers the choice about how much data, calls or download speed (up to 400Mbps on FTTP) they’d like to add (as opposed to picking from the usual pre-selected bundles).

KCOM Confirm Next FTTP Broadband Rollout Locations in Hull UK

7th March, 2018 (1 Comment)

The incumbent telecoms operator for Hull (East Yorkshire), KCOM, has today unveiled the next set of rollout locations for their “ultrafast” Lightstream fibre optic broadband (FTTP/C) network, which is now entering its final deployment phase before completion next year.

KCOM See Full Fibre Broadband Surpass Copper on Hull UK Network

9th February, 2018 (3 Comments)

The incumbent telecoms operator for Hull in East Yorkshire, KCOM, has today confirmed that more people on their network are now using their new Gigabit capable “full fibre” (FTTP) broadband lines than older copper (ADSL) based connections for the first time.

KCOM Unveil £85m Lightstream Broadband Rollout for 100% of Hull UK

28th November, 2017 (13 Comments)

The incumbent telecoms operator for Hull in East Yorkshire UK, KCOM, has today announced the final phase of their “Lightstream” roll-out, which will extend their “ultrafast” fibre optic broadband (FTTP/C) services to cover 100% of their network area (around 200,000 premises) by March 2019.

KCOM Ready to Bring Ultrafast Broadband to Everyone on their Hull Network

27th November, 2017 (2 Comments)

The incumbent phone and broadband provider for Hull in East Yorkshire, KCOM, as told the UK Government’s Digital Minister, Matt Hancock, that they will hit their target of 150,000 properties on their fibre optic network (FTTP/C) by the end of 2017 and will then extend this to “everyone in our network.”

KCOM Working to Recover from Major Broadband Network Outage

21st November, 2017 (3 Comments)

Subscribers to KCOM’s broadband network in Hull (East Yorkshire, UK) suffered a major service outage last night between approximately 7:30pm and 10pm, which resulted in a “large number of customers being unable to connect to the internet.” Sadly some problems are on-going.

KCOM Detail Q4 – 2017 FTTP Broadband Rollout to 11,555 Premises in Hull

10th October, 2017 (1 Comment)

East Yorkshire ISP KCOM has today announced the final 2017 phase of their £60m Lightstream project, which aims to have deployed their Fibre-to-the-Premises (FTTP) dominated “ultrafast broadband” network to a further 11,555 premises in Hull between now and the end of the year.

Ofcom Preps Measures to Boost Competition for KCOM in Hull, East Yorkshire

26th September, 2017 (2 Comments)

The incumbent telecoms and broadband provider for the Hull area of East Yorkshire, KCOM, looks set to face new regulatory measures when Ofcom completes their review of competition in the wholesale local access market next week. But achieving substantive change could be difficult.

Explaining KCOM’s Plan for a 10Mbps Broadband USO in Hull, East Yorkshire

15th September, 2017 (4 Comments)

Over the past two years we’ve heard plenty of debate about the Government and BT’s proposed plan for a legally-binding 10Mbps Universal Service Obligation for broadband, although there’s been very little talk about KCOM’s position in Hull and East Yorkshire, where they dominate the local market.

Survey Finds Support for a 30Mbps Broadband Universal Service Obligation

12th September, 2017 (4 Comments)

The most recent survey of 1,701 ISPreview.co.uk readers, which was conducted between 13th July and 4th September 2017, has found that 82.8% of respondents support the UK Government’s proposal to introduce a 10Mbps+ USO for broadband but 77.7% would prefer a minimum speed of 30Mbps+.

UPDATE2 KCOM Offer New Broadband-Only Packages and FTTP Trial Tiers

22nd August, 2017 (4 Comments)

Customers of KCOM in Hull (East Yorkshire) can now order a new range of broadband-only packages, which cost about 30% less than their standard price and claim to be “flexible plans” that “let you pick your data [allowance] and add a landline only if you need it.” But that’s not all..

UPD KCOM Fined £900K by Ofcom for Emergency Services Network Failure

8th August, 2017 (1 Comment)

The UK telecoms regulator has hit KCOM, the incumbent telecoms and broadband provider for Hull in East Yorkshire, with a fine of £900,000 after “a serious weakness” in their network resulted in 74 calls to the emergency services failing after a BT telephone exchange in York flooded during Storm Eva.

Ofcom Scrap Easier Switching Between Openreach, KCOM, Virgin Media and Sky

14th July, 2017 (0 Comments)

Ofcom has started a new consultation that aims to find ways of improving consumer engagement and encouraging more switching in the Broadband, TV, Mobile and Phone market. But they’ve also given up on making it easier to switch between separate network platforms (e.g. Openreach, Virgin Media and KCOM).