Home » UK ISP News Archive » Article Tag: Ofcom Regulation (1895 Posts)

Articles for Category Tag - Ofcom Regulation

BT Repay GBP1.2 Million to Fully Unbundled UK ISPs After Mistake

17th March, 2014 (0 Comments)

It’s only a drop in the ocean but BT has agreed to repay over £1.2m to fully unbundled (LLU MPF) ISPs and phone line providers, such as Sky Broadband and TalkTalk, after a “mistake” in its response to an earlier Ofcom review of the operators charge controls meant that a key piece of information was left out.

UPDATE 75% of UK Homes Can Get 30Mbps Capable Superfast Broadband

12th March, 2014 (4 Comments)

The latest research from Point Topic has claimed that superfast broadband (30Mbps+) coverage in the United Kingdom increased by 4.9% during 2013, reaching a total coverage of 75.2% (20.4 million homes) during the beginning of 2014. Ofcom has also published their European Broadband Scorecard, which puts the UK ahead of the other “major” EU states.

Ofcom Propose Code Powers for Hyperoptic to Expand UK FTTP Broadband

28th February, 2014 (8 Comments)

The communications regulator has today proposed to grant Code Powers to Hyperoptic, which would make it simpler for them (e.g. easier approval for street works) to roll-out their 1Gbps capable fibre optic broadband (FTTB) network into more cities around the United Kingdom.

UPD BT Demand Ofcom to Stop Subsidising TalkTalk and Sky’s UK Broadband

28th February, 2014 (0 Comments)

The endless spat over competition in the United Kingdom’s wholesale broadband ISP market took another turn today after BT used a new report from Plum Consulting to support their calls for Ofcom to “level the playing field” by ending its “pricing distortion” policy, which they claim allows rival ISPs to offer cheaper services.

Ofcom Open UK Investigation into EE’s Handling of Consumer Complaints

28th February, 2014 (7 Comments)

Ofcom has launched an own-initiative investigation into EE (also trading as Orange UK and T-Mobile), which will look at whether or not the mobile and Internet provider has “failed to comply” with the regulators code for consumer complaints handling (General Condition 14.4).

BT Openreach Tweak and Reduce UK Ethernet Rental and Setup Prices

27th February, 2014 (1 Comment)

BTOpenreach has unveiled a string of “substantial price reductions” for their range of business focused Ethernet products, which includes the recently proposed plan to replace most of their Excess Construction Charges (ECC) for new Ethernet Access Direct (EAD) orders with a single connection fee of £548 +vat .

Ofcom Shun WiFi Interference Fears to Prep 2.3GHz Auction for Mobile

19th February, 2014 (3 Comments)

The communications regulator has assessed the impact for both licensed and licence-exempt uses of the 2.3GHz and 3.4GHz radio spectrum bands and found that the risk of interference with other services, such as WiFi (adjacent 2.4GHz band), did exist but wasn’t big enough to be worth worrying about.

Court of Appeal Sends Ofcom and Sky Sports TV Competition Case Back to CAT

17th February, 2014 (3 Comments)

The tennis match over wholesale access and prices for Sky TV’s (Sky Broadband) premium sports channels (Sky Sports 1 / 2 etc.) looks set to erupt again. The UK Court of Appeal has today ruled that the Competition Appeal Tribunal (CAT) needs to look again at its rejection of Ofcom’s pay TV measures.

Fixed Access Review Delay Triggers BT Openreach UK Line Rental Hike

15th February, 2014 (51 Comments)

BTOpenreach, which maintains BT’s national UK phone and broadband network, has said that it anticipates a “three month … delay” in the publication of Ofcom’s final statement of the Fixed Access Market Review(s) and the associated LLU and WLR charge control review. As a result they’ve decided to put some of their line rental prices up.

BT Could Replace UK Ethernet Excess Construction Charges with Setup Fee

14th February, 2014 (5 Comments)

Ofcom has preliminarily agreed to a proposal by BTOpenreach that could result in the operator replacing its sliding scale Excess Construction Charges (ECC), at least some of them, on their point-to-point Ethernet Access Direct products with a single setup fee of around £550 +vat.

Ofcom Propose to Allow 3G and 4G Mobile Broadband on Aircraft

11th February, 2014 (4 Comments)

It’s already possible to make 2G based voice calls on-board flights (note: not all allow it though) and Ofcom has now launched a new consultation that aims to extend this by enabling the use of 3G (UMTS at 2100MHz) and 4G (LTE at 1800MHz) based Smartphones and related devices on a licence-exempt basis while flying.

Many Broadband ISP Consumers Suffer in Silence Rather than Complain

10th February, 2014 (3 Comments)

Everybody has a right to complain to their supplier when something goes wrong but a new Consumer Action Monitor report from Alternative Dispute Resolution (ADR) provider, Ombudsman Services, claims that 40 million complaints (all sectors) went unaddressed because many people chose to “suffer in silence“.

Big UK Telecoms Operators Strangle Ofcom via Costly Legal Appeals

5th February, 2014 (13 Comments)

Consumer Futures (formerly Consumer Focus), which is a Non-Departmental Public Body that was setup to act as a national consumer council, has joined with Which?, TalkTalk and Three UK to warn the UK Government that big telecoms and broadband ISPs are harming pro-consumer measures by tying the regulator up with long and costly legal challenges.

Vodafone Finally Meets UK 3G Mobile Broadband Coverage Requirement

31st January, 2014 (0 Comments)

It took a few months but mobile operator Vodafone has finally passed Ofcom’s coverage obligation for 3G based Mobile Broadband coverage, which requires all of the markets major MNOs to provide related network coverage in the 2100MHz band to at least 90% of the UK population.

Ofcom Find Decline in UK Satisfaction with Reliability of Broadband

28th January, 2014 (1 Comment)

The communications regulator has today published its annual Consumer Experience Report (2013), which among other things reveals that consumer satisfaction with broadband service reliability has fallen from 88% in 2012 to 83% in 2013 and this is highest for those who live in rural areas where poor connectivity is more common.

Ofcom Moot FREE Broadband Ceases for BT Lines in UK Rural Areas

27th January, 2014 (28 Comments)

The communications regulator has today posted a further consultation for its on-going review into the UK’s Wholesale Broadband Access (WBA) market, which among other things examines the impact of BT’s FTTC/P deployment in rural areas and also proposes free cease charges.

UK Government Publish Baseline Broadband Impact Study Report

24th January, 2014 (2 Comments)

The Government’s Department for Culture, Media and Sport (DCMS) has today published a baseline report for its UK Broadband Impact Study, which aims to ensure that there is a good understanding of the impact that their Broadband Delivery UK (BDUK) programme is having.