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Articles for Category Tag - Ofcom Regulation

UPD Ofcom UK Propose to Open 900MHz, 800MHz and 2100MHz for 4G

1st February, 2013 (0 Comments)

As expected the UK communications regulator, Ofcom, has today proposed to allow 4G (LTE) superfast Mobile Broadband services to also be delivered over the 900MHz, 1800MHz (EE are at present the only one allowed to do this) and 2100MHz radio spectrum bands that are currently used for a mix of existing 2G and 3G services.

Controversial UK Communications Bill White Paper Expected Later in 2013

24th January, 2013 (1 Comment)

The UK governments much delayed Communications Bill, which seeks to update and expand upon Ofcom’s ability to regulate the internet, telecoms, media sectors and could also introduce new online censorship measures (e.g. enforced parental controls and piracy website blocking), is now expected to publish its first White Paper “later this year“.

Ofcom UK Opens Bidding in Superfast 4G Mobile Broadband Auction

23rd January, 2013 (2 Comments)

The UK communications regulator, Ofcom, has today opened the bidding process for its auction of 4G (LTE or WiMAX) superfast Mobile Broadband radio spectrum (800MHz and 2.6GHz). A total of seven firms are bidding, although the main focus will be on the four primary mobile phone operators.

CAT Refuse BT Permission to Extend Appeal Deadline vs GBP95m Ofcom Fine

22nd January, 2013 (5 Comments)

The Competition Appeal Tribunal (CAT) has refused BT permission to extend the deadline for appealing against Ofcom’s final determination on its wholesale Ethernet charges. The regulator last year fined the telco £94,823,000 after it was found to have overcharged several broadband ISPs in the United Kingdom.

Ofcom Allows Sea Fibre Networks to Expand UK Fibre Optic Platform

15th January, 2013 (0 Comments)

As expected Ofcom has officially granted Code Powers to Sea Fibre Networks Limited, which will allow the firm to carry out street works in Wales and Staffordshire (England) to help improve the United Kingdom’s existing fibre optic link with Ireland.

Charter UK Seek FSA Style ISP Regulation to Stop Mid Contract Price Hikes

14th January, 2013 (0 Comments)

The boss of complaints management firm Charter UK has praised the telecoms regulator, Ofcom, for moving to tackle internet and phone providers that impose unexpected price hikes during a contract; but he also told the regulator that it needed to “investigate how this has been allowed to happen in the first place” and change its approach to be more like the Financial Services Authority (FSA).

Ofcom Strategist Suggests UK 2Mbps Broadband Goal be Lifted to 10Mb

11th January, 2013 (20 Comments)

Ofcom’s strategy director has told a discussion panel, which was organised by the Policy Exchange, that the United Kingdom’s aim to make a minimum download speed of 2Mbps (Megabits) available to everybody in the country by 2015 (Universal Service Commitment) may now need to be increased up to 8Mbps or 10Mbps.

UK to Tackle Nuisance Calls as Related TalkTalk Investigation Continues

8th January, 2013 (6 Comments)

The UK telecoms regulator has unveiled a five-point action plan to tackle the “growing problem” of nuisance calls (e.g. silent and abandoned calls from automated dialling systems) that can cause “considerable concern and annoyance for consumers“, although its long running investigation into ISP TalkTalk’s related activity has yet to reach a conclusion.

Ofcom – Rise in Broadband ISP Speed Dissatisfaction and Switching Hassle

8th January, 2013 (3 Comments)

Ofcom has today published its annual 2012 Consumer Experience report. The study found that general dissatisfaction with fixed line broadband ISP speeds had increased to 17% (up from 15% in 2011) and that consumers were continuing to complain about experiencing too much “hassle” when switching provider.

Ofcom Set to Protect UK Consumers from Unexpected ISP Price Hikes

3rd January, 2013 (6 Comments)

The UK communications regulator has today proposed new options that would allow consumers to exit their existing broadband or phone contract, without penalty, if their ISP introduces “any” price increase during the contract term. Sadly a complete ban on mid-contract price hikes has been ruled out as it wouldn’t be “consistent” with EU law.

Top 20 UK Local Authorities with the Highest Superfast Broadband Uptake

31st December, 2012 (10 Comments)

Ofcom’s most recent data reveals that superfast broadband (25Mbps+) ISP technology is now available to 65% of homes and businesses in the United Kingdom and yet just 7% of premises have actually adopted it. But where is superfast internet access most popular and why? The city of Portsmouth tops our new list with a take-up of 15.2%.

Ofcom Reveals UK Bidders for the Superfast 4G Mobile Broadband Auction

20th December, 2012 (2 Comments)

The UK telecoms regulator has this morning announced which organisations have qualified to bid in the January 2013 auction of 4G (LTE or WiMAX) superfast Mobile Broadband radio spectrum (800MHz and 2.6GHz) and there are a few unfamiliar faces.

UPDATE EE UK Overtakes TalkTalk as Broadband ISP with Most Complaints

18th December, 2012 (1 Comment)

Ofcom has today published its latest Q3-2012 customer complaints report for the UK’s largest fixed line broadband and phone providers (i.e. those with a market share of +4%). Happily TalkTalk continued to see fewer complaints but Orange UK’s service, which is now rebranded under EE, has seen consumer anger skyrocket.

International Ofcom Study Finds UK Strong for Broadband Availability and Price

13th December, 2012 (0 Comments)

Ofcom has released its annual 2012 International Communications Market Report (ICMR), which looks at the adoption, coverage and the uptake of broadband, phone, mobile, TV and radio services across 17 major countries. The report found that the UK was one of the cheapest markets and our superfast broadband (30Mbps+) availability compares favourably.

UPDATE Ofcom Open UK Superfast 4G Mobile Broadband Spectrum Auction

11th December, 2012 (2 Comments)

The UK communications regulator has today begun the long awaited and much delayed auction of 4G (LTE) superfast Mobile Broadband radio spectrum (800MHz and 2.6GHz) by opening the process up to the first official applications from Mobile Network Operators (MNO) and related firms.

Sky Broadband Tops Ofcom Study of UK ISP Customer Service Satisfaction

4th December, 2012 (1 Comment)

The UK communications regulator, Ofcom, has today published its latest study of customer service satisfaction among the biggest telecoms operators and revealed that Sky Broadband (BSkyB) comes top for both its fixed line broadband, TV and phone services, while O2 was rated the best for mobile providers.

Ofcom Says UK ISPs Must Decide Who is a Subscriber for its Piracy Code

24th November, 2012 (0 Comments)

The UK telecoms regulator, Ofcom, has told a Westminster Media Forum event that it will be the responsibility of each broadband ISP to decide which of their customers are officially defined as “subscribers” and thus susceptible to the new copyright infringement rules, which are designed to clampdown on “illegal” internet piracy.