Home
 » ISP News » 
Sponsored

Ofcom Refine New UK Phone and Broadband ISP Switching Proposal

Friday, December 20th, 2013 (2:46 pm) - Score 1,415

The UK telecoms regulator has today made a few changes to its initial August 2013 proposal (here), which set out the introduction of a “simpler and more reliable” method for helping consumers to migrate between different broadband and phone providers.

Readers might recall that Ofcom has decided to adopt a Gaining Provider-Led (GPL) switching process (many ISPs already do something similar) that will put most of the power into the hands of your new provider instead of the old / losing (Losing Provider-Led – LPL) one.

But since then the regulator has been continuing to consult with ISPs and this has today resulted in a number of changes to further help clarify their proposed approach. For example, the requirement to state the time of the migration in the Notification of Transfer letter to consumers has now been removed.

In addition, Ofcom intends to extend the timescale for the implementation of their harmonised GPL switching process from 12 to 18 months (this phase includes the discontinuation of the LPL MAC code process for broadband switches). A run-down of the other changes can be found below (changes are listed on the right).

broadband switching adjustments 2013

Ofcom added that they were also still considering “whether it would be appropriate to extend the switching processes to include other technologies and networks” (e.g. cable and FTTH/P lines). The regulator plans to publish details and timelines for carrying out further work in this area in spring 2014.

Meanwhile consumers will probably have to wait until around June 2015 before the final system is fully ready to be launched.

Ofcoms Switching Consultation – GPL NoT+ Amendments (PDF)
http://stakeholders.ofcom.org.uk/consultations/consumer-switching-review/statement/

Leave a Comment
1 Response
  1. Avatar Kyle

    May carry more substance than just being treated as guidelines if Ofcom had a backbone.

    So if a provider ‘must’ do something and ‘doesn’t’, what are the implications?

Comments RSS Feed

Javascript must be enabled to post (most browsers do this automatically)

Privacy Notice: Please note that news comments are anonymous, which means that we do NOT require you to enter any real personal details to post a message. By clicking to submit a post you agree to storing your comment content, display name, IP, email and / or website details in our database, for as long as the post remains live.

Only the submitted name and comment will be displayed in public, while the rest will be kept private (we will never share this outside of ISPreview, regardless of whether the data is real or fake). This comment system uses submitted IP, email and website address data to spot abuse and spammers. All data is transferred via an encrypted (https secure) session.

NOTE 1: Sometimes your comment might not appear immediately due to site cache (this is cleared every few hours) or it may be caught by automated moderation / anti-spam.

NOTE 2: Comments that break our rules, spam, troll or post via known fake IP/proxy servers may be blocked or removed.
Cheapest Superfast ISPs
  • Hyperoptic £16.80 (*22.00)
    Avg. Speed 50Mbps, Unlimited
    Gift: None
  • Post Office £20.90 (*37.00)
    Avg. Speed 38Mbps, Unlimited
    Gift: None
  • TalkTalk £21.95 (*36.00)
    Avg. Speed 38Mbps, Unlimited
    Gift: None
  • SSE £22.00
    Avg. Speed 35Mbps, Unlimited (FUP)
    Gift: None
  • xln telecom £22.74 (*47.94)
    Avg. Speed 66Mbps, Unlimited (FUP)
    Gift: None
Prices inc. Line Rental | View All
The Top 20 Category Tags
  1. BT (2590)
  2. FTTP (2368)
  3. FTTC (1702)
  4. Building Digital UK (1645)
  5. Politics (1490)
  6. Openreach (1471)
  7. Business (1290)
  8. FTTH (1171)
  9. Statistics (1132)
  10. Mobile Broadband (1087)
  11. Fibre Optic (995)
  12. Ofcom Regulation (950)
  13. Wireless Internet (947)
  14. 4G (942)
  15. Virgin Media (894)
  16. EE (618)
  17. Sky Broadband (617)
  18. TalkTalk (597)
  19. Vodafone (559)
  20. 3G (424)
Promotion
Helpful ISP Guides and Tips
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
»
Sponsored

Copyright © 1999 to Present - ISPreview.co.uk - All Rights Reserved - Terms , Privacy and Cookie Policy , Links , Website Rules , Contact